Hi, wellbeloved1973, The first thing you should do is try to repair the restore point Click Start, Run, type in cmd, press enter. Next type in CD\C: in after the command prompt. when you get the C:>\ prompt, type in CHKDSK C: /f you should the get a prompt asking if you want to do this at the next reboot. type Y and then hit enter. restart the machine. If this does not work you will need to clean the restore points here are instructions.: Set a New Restore Point to prevent possible reinfection from an old one
. Some of the malware you picked up could have been saved in System Restore. Since System Restore is a protected directory, your tools can not access it to delete these bad files which sometimes can reinfect your system. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state. The easiest and safest way to do this is
- Go to Start > Programs > Accessories > System Tools and click "System Restore".
- Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
- Then go to Start > Run and type: Cleanmgr
- Click "OK".
- Click the "More Options" Tab.
- Click "Clean Up" in the System Restore section to remove all previous restore points except the newly created one.