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Windows Partly Freezes


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#1 jayttt

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Posted 17 June 2007 - 01:21 PM

Hi all, first post, horray I guess... or maybe not.

Anyway, this morning when I started up my computer everything seemed normal until I noticed that the hourglass symbol wouldn't go away after my programs loaded. Then when I went to open the start menu, it came up but I couldn't clilck a shortcut or get a response from anything else, the whole menu was frozen. I tried a restart when the same results.

So here is my only clue, the third time I restarted I found that if I open something quickly (within the first ten seconds or so) it will work. I was able to open Task manager and it shows that SSU.EXE keeps opening again and again and again and again. Last time I checked it had a couple hundred instances open. I could not close them, that is I could try but they wouldn't actually close. I know ssu.exe is related to my Webroot SpySweeper program, but....

Please let me know if you have any suggestions, I'm off to try safe mode and maybe uninstalling Spy Sweeper.

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#2 usasma

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Posted 17 June 2007 - 02:00 PM

Could either be a corrupt SpySweeper installation - or it could be malware that's messing with it. Try the reinstall, if it doesn't work post back and we'll go from there.
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