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Dvd Drive Will Only Play Cd's


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#1 GFZola

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Posted 17 June 2007 - 01:16 PM

Desperation has set in. I have checked all cables and connections and cleaned the laser but I can only get the drive to read cd's and not dvd's. This has only started happening over the last month or so.

Any suggestions anyone please.

Thanks

Martin

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#2 usasma

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Posted 17 June 2007 - 01:21 PM

What kind of computer is this? I spent 4 hours in the Charlotte, NC airport trying to fix this same problem with my Toshiba laptop - only to find that it's a switch in the device's properties.

Open up My Computer, right click on the CD/DVD drive. There should be a "recording" tab or something similar - and there should be a check box to enable/disable the CD function.
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#3 tg1911

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Posted 17 June 2007 - 01:29 PM

Here's a couple of articles that might help:
How to Troubleshoot CD-ROM or DVD -ROM Read Issues
How to troubleshoot common problems that may occur when a Windows XP-based computer cannot read a CD or a DVD
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#4 GFZola

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Posted 17 June 2007 - 01:56 PM

Using WindowsXP pro on a desktop. Looked at the device's properties but can't see anything resembling what you suggest.

What kind of computer is this? I spent 4 hours in the Charlotte, NC airport trying to fix this same problem with my Toshiba laptop - only to find that it's a switch in the device's properties.

Open up My Computer, right click on the CD/DVD drive. There should be a "recording" tab or something similar - and there should be a check box to enable/disable the CD function.



#5 mommabear

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Posted 17 June 2007 - 04:47 PM

I assume you are talking about a combo drive that reads both CD and DVD. It is possible that the DVD laser has failed but the CD laser is still okay.

Edited by mommabear, 17 June 2007 - 04:48 PM.





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