Last night I noticed my firewall (ZoneAlarm basic) was not on. I went to turn it on manually and there were problems so I went to the website to download the installer. I followed the instructions for a Clean Install as it said that would be the "most trouble-free installation". During installation, there were two windows that popped up that said some (two) .dll files could not be opened and there was an "OK" button so I just clicked it. Now I wish I wrote down the name of the files.. they were something like "vd"... blah blah blah ".dll". Then when the installation was complete I got another window that said that "For this installation to be complete you must restart your system", so I hit "Restart Now" and then the system rebooted but just as it went through the Windows2000 Welcome Screen, it crashed and and started to boot up again. Now, that's all it does. It's in a continuous loop.
What I have tried:
I tried to use the Recovery Console but didn't know what to do there so I abandoned that option.
Then, I tried booting up in Safe Mode, and that didn't do anything. The same thing happened: it went through the Windows2000 Welcome Screen and crashed again.
I tried booting to the "Last Known Good Configuration" and that did the exact same thing.
What I think:
I think somehow those two dll files got corrupted and if I could somehow access them and fix them or replace them, I would be ok. But I don't know what the names were?
Also, over the past few weeks I noticed a new file was trying to access the internet called LSASS.exe, and ZoneAlarm warned me about it and I always blocked it.
I found information that there was a worm that was related to this LSASS.exe and I wonder if that may have something to do with this.
What I want:
Can anybody help me? PLEAAASSSSSSEEEEEE!!!!
Operating System: Windows 2000 Pro
Product Name: ZoneAlarm (Free)