Jump to content


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.

Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.


Slow Startup

  • This topic is locked This topic is locked
1 reply to this topic

#1 Madaket


  • Members
  • 1 posts
  • Local time:06:21 PM

Posted 16 June 2007 - 11:43 AM

I have a feeling there's a lot going on with my laptop. I have been experiencing slow Windows startups as well as having to manually start the Windows Audio Service each time I turn the laptop on.

I have gone through the steps in the preparation guide and posting my logfile below. Thank you very much for any assistance :thumbsup:

Logfile of HijackThis v1.99.1
Scan saved at 12:36:42 PM, on 6/16/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Raxco\PerfectDisk\PDAgent.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Unload\hpqcmon.exe
C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe
C:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Plaxo\\PlaxoHelper.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Sony\Station\LaunchPad\LaunchPad.exe
C:\Program Files\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://srch-us8l.hpwis.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://us8l.hpwis.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: flashget urlcatch - {2F364306-AA45-47B5-9F9D-39A8B94E7EF7} - C:\Program Files\FlashGet\jccatch.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O2 - BHO: FlashGet GetFlash Class - {F156768E-81EF-470C-9057-481BA8380DBA} - C:\Program Files\FlashGet\getflash.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [Cpqset] C:\Program Files\HPQ\Default Settings\cpqset.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe"
O4 - HKLM\..\Run: [CamMonitor] C:\Program Files\Hewlett-Packard\Digital Imaging\Unload\hpqcmon.exe
O4 - HKLM\..\Run: [eabconfg.cpl] C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe /Start
O4 - HKLM\..\Run: [RoxioEngineUtility] "C:\Program Files\Common Files\Roxio Shared\System\EngUtil.exe"
O4 - HKLM\..\Run: [RoxioDragToDisc] "C:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe"
O4 - HKLM\..\Run: [HPHUPD05] C:\Program Files\Hewlett-Packard\{45B6180B-DCAB-4093-8EE8-6164457517F0}\hphupd05.exe
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe"
O4 - HKLM\..\Run: [HPHmon05] C:\WINDOWS\System32\hphmon05.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb09.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [AtiPTA] atiptaxx.exe
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [197_150_ni_4] C:\WINDOWS\System32\197_150_ni_4.exe
O4 - HKCU\..\Run: [198_150_ni_3] "C:\Documents and Settings\Andrew\198_150_ni_3.exe"
O4 - HKCU\..\Run: [PlaxoUpdate] C:\Program Files\Plaxo\\PlaxoHelper.exe -a
O4 - HKCU\..\Run: [hpzcon09] "C:\WINDOWS\System32\hpzcon09.exe"
O4 - HKCU\..\Run: [msls31] "C:\WINDOWS\System32\msls31.exe"
O4 - HKCU\..\Run: [odbcp32r] "C:\WINDOWS\System32\odbcp32r.exe"
O4 - HKCU\..\Run: [wzcdlg] "C:\WINDOWS\System32\wzcdlg.exe"
O4 - HKCU\..\Run: [kbdest] "C:\WINDOWS\system32\kbdest.exe"
O4 - HKCU\..\Run: [imagehlp] "C:\WINDOWS\system32\imagehlp.exe"
O4 - HKCU\..\Run: [wscsvc] "C:\WINDOWS\system32\wscsvc.exe"
O4 - HKCU\..\Run: [blackbox] "C:\WINDOWS\system32\blackbox.exe"
O4 - HKCU\..\Run: [dpwsock] "C:\WINDOWS\system32\dpwsock.exe"
O4 - HKCU\..\Run: [nlhtml] "C:\WINDOWS\system32\nlhtml.exe"
O4 - HKCU\..\Run: [wmpns] "C:\WINDOWS\system32\wmpns.exe"
O4 - HKCU\..\Run: [thawbrkr] "C:\WINDOWS\system32\thawbrkr.exe"
O4 - HKCU\..\Run: [wmvdmod] "C:\WINDOWS\system32\wmvdmod.exe"
O4 - HKCU\..\Run: [dsquery] "C:\WINDOWS\system32\dsquery.exe"
O4 - HKCU\..\Run: [msjter35] "C:\WINDOWS\system32\msjter35.exe"
O4 - HKCU\..\Run: [rmoc3260] "C:\WINDOWS\system32\rmoc3260.exe"
O4 - HKCU\..\Run: [msacm] "C:\WINDOWS\system32\msacm.exe"
O4 - HKCU\..\Run: [atioglxx] "C:\WINDOWS\system32\atioglxx.exe"
O4 - HKCU\..\Run: [wmv8dmod] "C:\WINDOWS\system32\wmv8dmod.exe"
O4 - HKCU\..\Run: [scrrun] "C:\WINDOWS\system32\scrrun.exe"
O4 - HKCU\..\Run: [msacm32] "C:\WINDOWS\system32\msacm32.exe"
O4 - HKCU\..\Run: [ati2edxx] "C:\WINDOWS\system32\ati2edxx.exe"
O4 - HKCU\..\Run: [filemgmt] "C:\WINDOWS\system32\filemgmt.exe"
O4 - HKCU\..\Run: [msvcr70] "C:\WINDOWS\system32\msvcr70.exe"
O4 - HKCU\..\Run: [wmploc] "C:\WINDOWS\system32\wmploc.exe"
O4 - HKCU\..\Run: [inetcfg] "C:\WINDOWS\system32\inetcfg.exe"
O4 - HKCU\..\Run: [ipxwan] "C:\WINDOWS\system32\ipxwan.exe"
O4 - HKCU\..\Run: [catsrvut] "C:\WINDOWS\system32\catsrvut.exe"
O4 - HKCU\..\Run: [mshtml] "C:\WINDOWS\system32\mshtml.exe"
O4 - HKCU\..\Run: [odbccp32] "C:\WINDOWS\system32\odbccp32.exe"
O4 - HKCU\..\Run: [wpwizdll] "C:\WINDOWS\system32\wpwizdll.exe"
O4 - HKCU\..\Run: [marissa] "C:\WINDOWS\system32\marissa.exe"
O4 - HKCU\..\Run: [msimsg] "C:\WINDOWS\system32\msimsg.exe"
O4 - HKCU\..\Run: [pubdlg] "C:\WINDOWS\system32\pubdlg.exe"
O4 - HKCU\..\Run: [comuid] "C:\WINDOWS\system32\comuid.exe"
O4 - HKCU\..\Run: [lfpcx11n] "C:\WINDOWS\system32\lfpcx11n.exe"
O4 - HKCU\..\Run: [datime] "C:\WINDOWS\system32\datime.exe"
O4 - HKCU\..\Run: [kbdax2] "C:\WINDOWS\system32\kbdax2.exe"
O4 - HKCU\..\Run: [msxml4] "C:\WINDOWS\system32\msxml4.exe"
O4 - HKCU\..\Run: [wshirda] "C:\WINDOWS\system32\wshirda.exe"
O4 - HKCU\..\Run: [input] "C:\WINDOWS\system32\input.exe"
O4 - HKCU\..\Run: [lmrt] "C:\WINDOWS\system32\lmrt.exe"
O4 - HKCU\..\Run: [vssapi] "C:\WINDOWS\system32\vssapi.exe"
O4 - HKCU\..\Run: [licdll] "C:\WINDOWS\system32\licdll.exe"
O4 - HKCU\..\Run: [dpcdll] "C:\WINDOWS\system32\dpcdll.exe"
O4 - HKCU\..\Run: [hpzipt12] "C:\WINDOWS\system32\hpzipt12.exe"
O4 - HKCU\..\Run: [rpcns4] "C:\WINDOWS\system32\rpcns4.exe"
O4 - HKCU\..\Run: [usrcntra] "C:\WINDOWS\system32\usrcntra.exe"
O4 - HKCU\..\Run: [dnssd] "C:\WINDOWS\system32\dnssd.exe"
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O8 - Extra context menu item: &Download All with FlashGet - C:\Program Files\FlashGet\jc_all.htm
O8 - Extra context menu item: &Download with FlashGet - C:\Program Files\FlashGet\jc_link.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra button: Bonjour - {7F9DB11C-E358-4ca6-A83D-ACC663939424} - C:\Program Files\Bonjour\ExplorerPlugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\Program Files\FlashGet\FlashGet.exe
O9 - Extra 'Tools' menuitem: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\Program Files\FlashGet\FlashGet.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\program files\bonjour\mdnsnsp.dll
O14 - IERESET.INF: START_PAGE_URL=http://us8l.hpwis.com
O15 - Trusted Zone: http://download.windowsupdate.com
O16 - DPF: {49232000-16E4-426C-A231-62846947304B} - http://ipgweb.cce.hp.com/rdqnbk/downloads/sysinfo.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{5126C315-0E01-410A-95DC-E01C620492BD}: NameServer =,
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Bonjour Service - Apple Computer, Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: duser - Unknown owner - C:\WINDOWS\System32\duser.exe (file missing)
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Lexar JD31 (LxrJD31s) - Unknown owner - C:\WINDOWS\SYSTEM32\LxrJD31s.exe
O23 - Service: PDAgent - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk\PDAgent.exe
O23 - Service: PDEngine - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk\PDEngine.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Sandra Data Service (SandraDataSrv) - SiSoftware - C:\Program Files\SiSoftware\SiSoftware Sandra Lite 2005.SR3\RpcDataSrv.exe
O23 - Service: Sandra Service (SandraTheSrv) - SiSoftware - C:\Program Files\SiSoftware\SiSoftware Sandra Lite 2005.SR3\RpcSandraSrv.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: StyleXPService - Unknown owner - C:\Program Files\TGTSoft\StyleXP\StyleXPService.exe (file missing)
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

BC AdBot (Login to Remove)


#2 jamielaw


    Malware Ass-Kicker!

  • Members
  • 878 posts
  • Local time:11:21 PM

Posted 17 June 2007 - 07:05 AM

Hey Madaket

You have a lot of password stealing trojans on this computer. This means anything remotely related to passwords, bank accounts etc should not be done using this computer. I suggest you immediately change all your passwords on a clean computer. Please bear in mind this computer is badly infected so a reformat may be inevitable. If you'd like to take this option now please let me know otherwise we'll continue on cleaning your computer.

Looking over your Hijackthis log it appears as though you have attempted to remove your Symantec products. Is that correct?

Uninstall List

1. Open Hijackthis and select: Open the Misc Tools section.
2. Then choose: Open Uninstall Manager and click Save List.
3. Save the list to your computer.
4. Then copy the contents of the list back to your thread along with a Hijackthis log.

Edited by jamielaw, 17 June 2007 - 07:12 AM.

My Website!

"The ultimate measure of a man is not where he stands in moments of comfort and convenience, but where he stands at times of challenge and controversy." - Martin Luther King, Jr.

Posted Image

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users