Posted 15 June 2007 - 09:47 PM
You need to install the driver for the modem. To see what drivers you need to install, you need to do the following.
Right click My computer
Click the HARDWARE tab
Select Device Manager
ANY device with a warning sign (yellow with ! point) wont have a driver for it.
Right click the device and select Reinstall driver
Now to get these driver files, you can usually go to the manufactures web site, and look for a support, or Drivers and Downloads section. You will find the drivers here.