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Unable to Log in to XP


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11 replies to this topic

#1 wanderingdaz

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Posted 20 January 2005 - 07:29 PM

Hi

this is my 1st post on here

My XP machine has serious problems
I have sp2 installed and run AVG

When i start it up and get to the user log on window, i choose the user and my desktop background appears for a second then "logging off user" appears briefly before returning to the log on page !

I have tried starting in safe mode and was able to log in as the administrator, while logged in i ran an avg scan and found several virus's- they were quaratined - all appeared to be back to normal. I restarted the pc and checked i could log in as my normal user and normal startup mode, not safe mode. All still seemed fine.

The next day I could not log in as any user or the administrator or in safe mode. It now logs me out instantly.

Can anyone offer any help.

thanks
desperate! :thumbsup:

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#2 Grinler

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Posted 20 January 2005 - 07:32 PM

Can you still get into safe mode?

#3 wanderingdaz

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Posted 21 January 2005 - 04:32 AM

The next day I could not log in as any user or the administrator or in safe mode. It now logs me out instantly.

Nope, i can only get to the log on page.

#4 Futs

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Posted 21 January 2005 - 04:46 AM

I remember this problem from some time back, its a spyware problem
You should be able to find the solution on the M$ website, I'll check if I can find it in our database and let you know
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#5 Grinler

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Posted 21 January 2005 - 09:22 AM

Yeah it could be wsaupdater was removed incorrectly. Hmm..so you cant get into safe mode and cant get into normal mode? If that is correct we made need to do a repair on your installation. Do you have the xp cds handy?

#6 wanderingdaz

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Posted 21 January 2005 - 01:11 PM

Just to be clear I cannot log onto windows in any mode, it always returns me to the log on screen.

I have the cd here.

Im trying to remember what the virus's were called that avg found. I think one of them was matubu or mubutu or something similar ...

thanks for all the replies so far

#7 Grinler

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Posted 22 January 2005 - 04:58 PM

Insert the cd and boot the computer with it in it. When the computer boots up
choose the option to repair your existing installation.

#8 Valic

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Posted 31 January 2005 - 08:34 PM

im having the same problem

#9 Valic

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Posted 31 January 2005 - 08:37 PM

Insert the cd and boot the computer with it in it. When the computer boots up
choose the option to repair your existing installation.

Does that mean I have to spend 200 on windows cds????

#10 Grinler

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Posted 31 January 2005 - 10:35 PM

Valic please post your questionin a seperate topic and you will receive help there. OTherwise it can get confusing

#11 efizzer

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Posted 01 February 2005 - 09:44 AM

This is what i had to do to fix it, i wasn't really keen on doing a full wipe due to one miserable file. This site has instructions on how to go about it.

http://www.lavasofthelp.com/articles/v6/04/06/0901.html

:thumbsup: enjoy!
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We're going to make the merry-go-round go faster, so everyone needs to hang on tighter-just to keep from being thrown to the wolves.

#12 Valic

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Posted 01 February 2005 - 06:30 PM

This is what i had to do to fix it, i wasn't really keen on doing a full wipe due to one miserable file. This site has instructions on how to go about it.

http://www.lavasofthelp.com/articles/v6/04/06/0901.html

:thumbsup: enjoy!

the site tells me to put Windows XP Professional Utility: Setup Disks for Floppy Boot Install on a disk and run it on my pc, the only problem is it says i need a 1.44mb (which i used) but it tells me my disk is too small and when I click properties, it says my disk is a 1.38mb




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