Posted 14 June 2007 - 10:00 AM
Can you help ? Any advice gratefully received.....
I'm running a Dell Dimension XP Pro SP2
I was hit the other day by a variant of the Nurech virus, but believe I have removed the infection. HJT logs, etc, seem to show no problems, and clean up procedures recommended by anti-virus software forums have been followed, that is, all registry keys known to have been effected have been dealt with.
However, I have been left with a problem, and the symptoms are :
Drag and Drop doesn't work, Cut and Paste doesn't work
Print spooler won't start (1068 dependency error)
System restore : says it can't and please reboot, but reboot has no effect.
System denies I have a sound card, video card (presumably because the hardware detection service hasn't run)
Java doesn't work, IE6 can follow web links, etc
Cmd:services.msc list a number of services that seem to be not running (the failure of which generates the symptoms I am getting). They seem to need RPC running, but net start gives errors, saying it needs the RPC server running. Other services say access denied. I am suspicious about the DCOM launch service, but the registry entries seem to match recommended values. Is this a permissions problem I wonder ?
Others seem to have had a problem with a given service not running, and net start resolves it, but not in my case.
Any ideas ?