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Deleting Quarantined Stuff


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#1 fourlanded

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Posted 14 June 2007 - 07:14 AM

I have been having problems with my computer for ages now - word not sending correctly to the printer, e-mail not always sending stuff it says it has sent, desktop picture fragmenting, printer not responding, windows opening in random sizes, desktop icons moving, connection glitches and other weird stuff. I have just read a tutorial about using Lavasoft and deleting stuff in quarantine. Could I have inadvertently deleted something in this way that could be causing these problems, and if so how do I know which files to delete and which not to?

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#2 Commander Gman

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Posted 14 June 2007 - 07:40 AM

Hello fourlanded & welcome to BC :thumbsup:

I have been having problems with my computer for ages now - word not sending correctly to the printer, e-mail not always sending stuff it says it has sent, desktop picture fragmenting, printer not responding, windows opening in random sizes, desktop icons moving, connection glitches and other weird stuff.

Well how old is your comp?
When was your last reformatt?

Could I have inadvertently deleted something in this way that could be causing these problems,

Well If you tell us what files did you deleted,maybe we can sort it out for you :flowers:

Edited by Commander Gman, 14 June 2007 - 07:42 AM.

Motherboard: MSI P35 Neo-F (Socket 775 LGA) Processor: Intel Core 2 Quad Q6600 @ 2.40 Ghz Kentsfield Chipset: Intel P35 Graphics Card: Nvidia Geforce GT 440 Memory: 2x 2GB DDR2 800 RAM Storage: 1x IDE 80GB, 1x SATA II 500 GB, 1x External 500GB HD Power Supply: 600W Power supply Monitor: Dual screen set-up Casing: Mini-ATX Fan(s): 1x 80mm silent fan OS: Windows XP SP3


#3 jgweed

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Posted 14 June 2007 - 10:06 AM

If the item was in quarantine, you would have had all those problems right after it was quarantined, not when you deleted it. From the many problems you mention, it doesn't seem that deleting the files in Ad-Aware would have caused all of them.

Normally, though, a good retention policy is to keep anything in quarantine for at least a week before deleting it; for the most part, any problem with an incorrect file would surface, and you could then restore the file (s) in quesiton.
Regards,
John
Whereof one cannot speak, thereof one should be silent.

#4 fourlanded

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Posted 14 June 2007 - 11:00 AM

Why thank you


The computer is about six years old and I have never re-formatted the hard drive, because all the windows re-install files are on the disk. I don't have an operating system disk to re-install. I am saving up for XP! but somehow it is always bottom of the shopping list.

I only found out today that it was a good idea to keep quarantined files for a while, so loads have been deleted over time and of course not a record in sight! Does this delay delete thing apply to anti virus software as well?




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