Posted 10 June 2007 - 03:54 PM
When I composed a new email with Outook 2003, I could change the font, the size and colour of my text. However, I've recently installed Outook 2007 and whenever I compose, or reply, to an email, the editing buttong (copy, paste, cut, bold, itallic, underline, size, centre text, etc etc) are all 'grey' (i.e. I cannot click on them to alter them).
I have tried changing my email format from "HTML" to "PLAIN TEXT" and "RICH TEXT", neither of which helped my problem.
I changed and tried new messeges by changing the format to Rich and HTML from both the "Tools" option in the main window and the actual message from the 'New Messege --> Options" menu.
Do I have to change the format then completely restart Outlook? I shouldn't think so. However on all four occasions I've tried (Rich and HTML on the main 'Tools' and on individual message) the editing / formatting options were still inexecutionably 'grey'.
I then went to "Help --> Office Diagnostics" to run a check.
Nothing has been solved.
Any help would be great, thanks.