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Tried Ure Troubleshooting Guide, Now Please Help!


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7 replies to this topic

#1 borat

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Posted 10 June 2007 - 12:52 PM

I tried the troubleshooting guide as much as Ican, but I nt know wat 'scandisk ' is ect.
Ive done a virusscan and a spyware scan in safe mode.
now please will you help me?
thanks, borat

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#2 Sneakycyber

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Posted 10 June 2007 - 01:06 PM

What exactly is the problem your trying to solve?

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#3 tg1911

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Posted 10 June 2007 - 01:14 PM

To run Scandisk:

First, clean out your Cookies, Temporary Internet Files, and History.
Click START.
Click Control Panel.
Click Network and Internet Connections.
Click Internet Options.
Click General tab.
Click the Delete Files button.
When the box opens, put a check in Delete All Offline Content.
Click OK.
Click Delete Cookies.
Click OK.
Click Clear History.
Click Yes.

Empty your Recycle Bin:
Right-click the Recycle Bin icon, on your Desktop.
Select Empty Recycle Bin.
You'll be asked if you're sure, you want to delete all items in the Recycle Bin.
Click the Yes button.

Disable your Screen Saver, and Power Management, if you're using either:

Right-click an empty spot on your desktop, and select Properties.
Click the Screen Saver tab.
Under Screen saver, click on the dropdown arrow, and select None.

Under Monitor power, click the Power... button.
Click the Power Schemes tab.
Under Settings for home/Office power schemes, click the 4 dropdown arrows, and select Never.
Click the Apply button.
Click the OK button.


Double click My Computer.
Right click Local Disk(C:).
Select Properties.
Click the Tools tab.
Under Error Checking, click Check Now.
A box with Check disk options will appear
Put a check in both, Automatically fix file system errors, and Scan for and attempt recovery of bad sectors.
Click START.

You will be told it can't perform this function until you reboot.
Reboot your computer, and DON'T TOUCH ANYTHING, until it is finished.

Edited by tg1911, 10 June 2007 - 01:39 PM.

MOBO: GIGABYTE GA-MA790X-UD4P, CPU: Phenom II X4 955 Deneb BE, HS/F: CoolerMaster V8, RAM: 2 x 1G Kingston HyperX DDR2 800, VGA: ECS GeForce Black GTX 560, PSU: Antec TruePower Modular 750W, Soundcard: Asus Xonar D1, Case: CoolerMaster COSMOS 1000, Storage: Internal - 2 x Seagate 250GB SATA, 2 x WD 1TB SATA; External - Seagate 500GB USB, WD 640GB eSATA, 3 x WD 1TB eSATA

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#4 borat

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Posted 10 June 2007 - 01:28 PM

Hi
the problem is, my computer is seizing up

#5 tg1911

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Posted 10 June 2007 - 01:45 PM

Could you provide a little more information?
How long have you had this problem?
What were you doing when this problem first started?
How much RAM do you have (right click My Computer / select Properties / under the General tab, how many MB of RAM do you have)?
How much free space do you have on your harddrive (double click My Computer / right click C: drive / select Properties / under the General tab, Free Space)?
What exactly is it doing?
When does it freeze?
What are you doing when it freezes?
Are there any error messages?
If so, what are the exact messages?
Have you installed any new hardware/software recently?
Have you updated, and run your antivirus?
Have you done any online virus scans?
Have you run any Spyware/Malware programs?
What Spyware/Malware programs do you use?

The more information you can provide, the better the chance of solving your problems.

Edited by tg1911, 10 June 2007 - 01:46 PM.

MOBO: GIGABYTE GA-MA790X-UD4P, CPU: Phenom II X4 955 Deneb BE, HS/F: CoolerMaster V8, RAM: 2 x 1G Kingston HyperX DDR2 800, VGA: ECS GeForce Black GTX 560, PSU: Antec TruePower Modular 750W, Soundcard: Asus Xonar D1, Case: CoolerMaster COSMOS 1000, Storage: Internal - 2 x Seagate 250GB SATA, 2 x WD 1TB SATA; External - Seagate 500GB USB, WD 640GB eSATA, 3 x WD 1TB eSATA

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#6 borat

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Posted 10 June 2007 - 02:15 PM

hi just to do the scan disc, it didnt work.. when i reboted, no scan took place.

Ive had this probelm for about 2 weeks...
It first started when my anti virus turned itself off, for some reason.
I have 248mb of ram, but this has been fine for about 6months, not had this trouble before.
I have 28.3gb of free space

the comp is just running so slow..if i try to do anything it takes ages..and sometimes freezes completely.
I get no error messages.
I did panda online scan, it removed one virus...and found other stuff but I didnt pay to get it removed.
I am using AOL active virus sheild now...as recommended by bleeping computer
I use Ad-aware anti syware. and Super anti spyware.

thanks, borat

#7 usasma

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Posted 10 June 2007 - 02:48 PM

As your Windows installation gets older, it accumulates more stuff. This stuff slows your system down. With 256 mB of RAM (I presume that 8 mB is used for your video card) this will happen very quickly.

The first step is to ensure that there's no malware on the system. Here's 2 free, online scans:
http://safety.live.com
http://housecall.trendmicro.com

After that, you can start trimming down running things to get it to work faster - but in the end it's gonna take more RAM for you to get decent performance. Start by closing everything in the system tray (the space by the clock) and see if that helps. Post back to let us know where we can go next.
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

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#8 tg1911

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Posted 10 June 2007 - 02:49 PM

I was going to suggest you post a HJT log, but I see you already have.
Since you have an open HJT log posted in the HijackThis Logs and Analysis forum, you shouldn't make any changes to your system.
That could change the results of the posted log, making it difficult to properly clean your system.

At this point, the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

I'm closing this topic until you are cleared by the HJT Team.
If, after your log has been cleaned, you still need help, please PM a Moderator and we will re-open this topic.

If you have any questions, don't hesitate to send me a PM.
MOBO: GIGABYTE GA-MA790X-UD4P, CPU: Phenom II X4 955 Deneb BE, HS/F: CoolerMaster V8, RAM: 2 x 1G Kingston HyperX DDR2 800, VGA: ECS GeForce Black GTX 560, PSU: Antec TruePower Modular 750W, Soundcard: Asus Xonar D1, Case: CoolerMaster COSMOS 1000, Storage: Internal - 2 x Seagate 250GB SATA, 2 x WD 1TB SATA; External - Seagate 500GB USB, WD 640GB eSATA, 3 x WD 1TB eSATA

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