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Service Pack 2 Disabled Internet

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3 replies to this topic

#1 ckstrong01


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Posted 10 June 2007 - 08:32 AM

After doing a complete reinstall of WinXP Home Edition, I was updating to SP2 and right after I restarted my computer for the finish the setup, my Internet no longer worked. It states that I am "not connected to the Internet". (I am using a wired configuration. Ethernet port straight into the modem).

I know my internet connection is good. I tested it on another computer.

So my question is, What could have happened that would make it so it stops recognizing the Internet connection?

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#2 Nikas


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Posted 10 June 2007 - 10:47 AM

Hi ckstrong01, try WinSockFix and see how it goes.

Download and run WinSockFix. This is a two step process that will Back up the Registry and Reset the Winsock Stack.
  • Double click on WinsockXPFix.exe to open.
  • On the Winsock and TCP Repair Utility screen, click "ReG-Backup"
  • On the ERDNT Welcome screen, click "OK".
  • On the Backup to: screen, click "OK".
  • On the Folder does not exist question screen click "Yes".
  • You will see a status screen as your registry is being backed up.
  • On the Registry backup is complete! screen, click "OK" and you will go back to the main window.
  • On the Winsock and TCP Repair Utility screen, click "Fix".
  • On the Apply the VB_Winsock fix? screen click "Yes".
  • The screen will display a status message "repair completed please reboot."
  • On the Repair Completed screen click "OK" to reboot your computer.
  • If your computer was not using DHCP, you will need to reconfigure TCP/IP.
  • You should have connectivity restored.

Edited by Nikas, 10 June 2007 - 10:48 AM.

#3 usasma


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Posted 10 June 2007 - 02:37 PM

Have you updated the drivers for your system (particularly your NIC card)? Those drivers with your SP1 or earlier copy of XP may not be compatible with SP2. This and malware is the major reason for problems with installing SP2.

Edited by usasma, 10 June 2007 - 02:38 PM.

My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

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#4 ckstrong01

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Posted 12 June 2007 - 11:23 AM

Sorry it took me so long to get back to this...but I appreciate all the advice. I ended up repeating the fresh install. Also found out my MBR (Master Boot Record) was corrupted. (I don't know if the two were related)

After running FIXMBR, all my problems were solved and it installed (and updated) like a dream.

Thanks again for all your help.

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