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Trojan.spy.delf.uc


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21 replies to this topic

#1 jxing62

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Posted 09 June 2007 - 12:20 PM

i am infected with this malware, and when i ran spyware doctor, the software can detect and fix the problem, however , after sometimes, when again i ran the spyware doctor, it still detect this malware and the result show 20 to 26 infections.
i notice that most of the times when my wife ran QQ ( a chinese instant messenger), my computer will be infected with this malware again.

here is the hijackThis log files, can anyone help me on this, thanks in advcance!

Logfile of HijackThis v1.99.1
Scan saved at 1:08:08 AM, on 6/10/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16441)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\PC Tools Firewall Plus\FWService.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\ATK0100\HControl.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\ALCMTR.EXE
C:\Program Files\ASUS\Power4 Gear\BatteryLife.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\DAP\DAP.EXE
C:\Program Files\PC Tools Firewall Plus\FirewallGUI.exe
C:\Program Files\Spyware Doctor\SDTrayApp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
C:\Program Files\Common Files\Ahead\lib\NMBgMonitor.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Spyware Doctor\svcntaux.exe
C:\WINDOWS\ATK0100\ATKOSD.exe
C:\Program Files\Spyware Doctor\swdsvc.exe
C:\PROGRA~1\SPEEDB~1\VideoAcceleratorEngine.exe
C:\WINDOWS\System32\alg.exe
C:\PROGRA~1\SPEEDB~1\VideoAccelerator.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\conime.exe
C:\Program Files\HijackThis\HijackThis.exe

R3 - URLSearchHook: (no name) - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
R3 - URLSearchHook: (no name) - {DB8B2393-7A6C-4C76-88CE-6B1F6FF6FFE9} - (no file)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: QQIEHelper - {54EBD53A-9BC1-480B-966A-843A333CA162} - (no file)
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: (no name) - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAShCut.exe
O4 - HKLM\..\Run: [HControl] C:\WINDOWS\ATK0100\HControl.exe
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [AlcWzrd] ALCWZRD.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [Power_Gear] C:\Program Files\ASUS\Power4 Gear\BatteryLife.exe 1
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [DownloadAccelerator] "C:\Program Files\DAP\DAP.EXE" /STARTUP
O4 - HKLM\..\Run: [00PCTFW] "C:\Program Files\PC Tools Firewall Plus\FirewallGUI.exe" -s
O4 - HKLM\..\Run: [SDTray] "C:\Program Files\Spyware Doctor\SDTrayApp.exe"
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\lib\NMBgMonitor.exe"
O4 - Startup: Tencent QQ.lnk = C:\Program Files\Tencent\QQ\QQ.exe
O4 - Startup: 腾讯QQ.lnk = C:\Program Files\Tencent\QQ\QQ.exe
O8 - Extra context menu item: &Clean Traces - C:\Program Files\DAP\Privacy Package\dapcleanerie.htm
O8 - Extra context menu item: &Download with &DAP - C:\Program Files\DAP\dapextie.htm
O8 - Extra context menu item: Add to QQ Customized Emoticons - C:\Program Files\Tencent\QQ\AddEmotion.htm
O8 - Extra context menu item: Add to QQ Customized Panel - C:\Program Files\Tencent\QQ\AddPanel.htm
O8 - Extra context menu item: Add to QQ Emotions - C:\Program Files\Tencent\QQ\AddEmotion.htm
O8 - Extra context menu item: Download &all with DAP - C:\Program Files\DAP\dapextie2.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Send picture by MMS - C:\Program Files\Tencent\QQ\SendMMS.htm
O8 - Extra context menu item: Send Picture with QQ MMS - C:\Program Files\Tencent\QQ\SendMMS.htm
O8 - Extra context menu item: Upload to QQ Network Hard Disk - C:\Program Files\Tencent\QQ\AddToNetDisk.htm
O8 - Extra context menu item: 上传到QQ网络硬盘 - C:\Program Files\Tencent\QQ\AddToNetDisk.htm
O8 - Extra context menu item: 添加到QQ自定义面板 - C:\Program Files\Tencent\QQ\AddPanel.htm
O8 - Extra context menu item: 添加到QQ表情 - C:\Program Files\Tencent\QQ\AddEmotion.htm
O8 - Extra context menu item: 用QQ彩信发送该图片 - C:\Program Files\Tencent\QQ\SendMMS.htm
O9 - Extra button: Run WinHTTrack - {36ECAF82-3300-8F84-092E-AFF36D6C7040} - C:\Program Files\WinHTTrack\WinHTTrackIEBar.dll
O9 - Extra 'Tools' menuitem: Launch WinHTTrack - {36ECAF82-3300-8F84-092E-AFF36D6C7040} - C:\Program Files\WinHTTrack\WinHTTrackIEBar.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: QQ - {c95fe080-8f5d-11d2-a20b-00aa003c157b} - C:\Program Files\Tencent\QQ\QQ.EXE
O9 - Extra 'Tools' menuitem: ??QQ - {c95fe080-8f5d-11d2-a20b-00aa003c157b} - C:\Program Files\Tencent\QQ\QQ.EXE
O9 - Extra button: (no name) - {DEDEB80D-FA35-45d9-9460-4983E5A8AFE6} - C:\WINDOWS\system32\shdocvw.dll
O9 - Extra 'Tools' menuitem: QQ?21????? - {DEDEB80D-FA35-45d9-9460-4983E5A8AFE6} - C:\WINDOWS\system32\shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/resource/...lscbase8300.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/...b?1177925884328
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc...ash/swflash.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{FEF17C7D-295E-4F85-9FF0-7FFB0CA0EF3D}: NameServer = 202.188.0.133,202.188.1.5
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: PC Tools Firewall Plus (PCToolsFirewallPlus) - PC Tools - C:\Program Files\PC Tools Firewall Plus\FWService.exe
O23 - Service: Spyware Doctor Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\svcntaux.exe
O23 - Service: Spyware Doctor Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\swdsvc.exe
O23 - Service: VideoAcceleratorEngine - Speedbit Ltd. - C:\PROGRA~1\SPEEDB~1\VideoAcceleratorEngine.exe

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#2 RichieUK

RichieUK

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Posted 09 June 2007 - 06:40 PM

Welcome to the BleepingComputer HijackThis Logs and Analysis forum jxing62 :thumbsup:

You are using Download Accelerator Plus - DAP.
Be informed that it delivers popup/popunder ads,and tracks your internet usage.
You can find safer alternatives here:
http://www.spywareinfo.com/downloads.php?cat=dlman#dlman
I strongly suggest you remove this program.
If you agree, go to Start > Control Panel > Add/Remove Programs and remove 'Download Accelerator Plus' if present,then reboot.

***********************

It appears you've no virus protection installed.
Download\install one of the following freeware options from the choice below.
Once installed update its definitions and then run a full system virus scan.

AVG7 Free Edition Antivirus:
http://free.grisoft.com/softw/70free/setup...ree_446a965.exe

Avast! 4 Home Edition:
http://files.avast.com/iavs4pro/setupeng.exe

Avira AntiVir Personal Edition Classic
http://www.free-av.com/

***********************

Download and scan with the free 15 day trial of Counterspy V2
Save the report when it's finished:
1.Once Counterspy has done scanning,the 'Scan Results' box will appear.
2.Click on 'View Results'.
3.Under (Recommended Action),using the drop down menus at the side of each entry found,set EVERYTHING to 'Remove'.
4.Then click on 'Take Action'.
5.Once everything has been removed,click on 'View Details'.
6.Copy and Paste those details into your next reply.

Also post a new Hijackthis log please.
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#3 jxing62

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Posted 10 June 2007 - 12:42 AM

richieuk,
thank you very much for your feedback. i feel lighten a lot now as i have been bothered by this puzzle many day already.

1. i install a spyware doctor which claim to be spyware with antivirus so, i thought this is a spyware with antivirus integerated. and now i realise that i have no antivirus software at all. u really safe me from disaster. thanks again.
2. today, i only come to know that dap is another free software which is not 100% clean. i will remove it as u advice.
3. will follow your instruction and post hijackthis log files again. by the way, i seen there is mcafee hijack software, is it similar to the hijackthis that i am using now?

thanks and rgds

#4 RichieUK

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Posted 10 June 2007 - 07:27 AM

by the way, i seen there is mcafee hijack software, is it similar to the hijackthis that i am using now?

Its similar but at the moment is in the BETA stages of development,and not to be relied on.
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#5 jxing62

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Posted 14 June 2007 - 06:37 AM

richieuk,
sorry for late reply.
this is the result as per your instruction,
i have ran ad-aware and spybot before scaning with hijackThis.
i also scan with avg virus scan and find infected with
QQPetdazzle.exe and QQgame.exe.

1. hijackthis log,

Logfile of HijackThis v1.99.1
Scan saved at 7:27:09 PM, on 6/14/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16473)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\PC Tools Firewall Plus\FWService.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Sunbelt Software\CounterSpy\SBCSSvc.exe
C:\Program Files\Spyware Doctor\svcntaux.exe
C:\Program Files\Spyware Doctor\swdsvc.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\ATK0100\HControl.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\ALCMTR.EXE
C:\Program Files\ASUS\Power4 Gear\BatteryLife.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\PC Tools Firewall Plus\FirewallGUI.exe
C:\Program Files\Spyware Doctor\SDTrayApp.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\Program Files\Sunbelt Software\CounterSpy\SBCSTray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
C:\Program Files\Common Files\Ahead\lib\NMBgMonitor.exe
C:\WINDOWS\ATK0100\ATKOSD.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\notepad.exe
C:\Program Files\HijackThis\HijackThis.exe

R3 - URLSearchHook: (no name) - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: QQIEHelper - {54EBD53A-9BC1-480B-966A-843A333CA162} - (no file)
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: (no name) - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAShCut.exe
O4 - HKLM\..\Run: [HControl] C:\WINDOWS\ATK0100\HControl.exe
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [AlcWzrd] ALCWZRD.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [Power_Gear] C:\Program Files\ASUS\Power4 Gear\BatteryLife.exe 1
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [00PCTFW] "C:\Program Files\PC Tools Firewall Plus\FirewallGUI.exe" -s
O4 - HKLM\..\Run: [SDTray] "C:\Program Files\Spyware Doctor\SDTrayApp.exe"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [SBCSTray] C:\Program Files\Sunbelt Software\CounterSpy\SBCSTray.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\lib\NMBgMonitor.exe"
O4 - Startup: 腾讯QQ.lnk = C:\Program Files\Tencent\QQ\QQ.exe
O8 - Extra context menu item: + &Download Express: download this file - C:\Program Files\Download Express\Add_Url.htm
O8 - Extra context menu item: Add to QQ Customized Emoticons - C:\Program Files\Tencent\QQ\AddEmotion.htm
O8 - Extra context menu item: Add to QQ Customized Panel - C:\Program Files\Tencent\QQ\AddPanel.htm
O8 - Extra context menu item: Add to QQ Emotions - C:\Program Files\Tencent\QQ\AddEmotion.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Send picture by MMS - C:\Program Files\Tencent\QQ\SendMMS.htm
O8 - Extra context menu item: Send Picture with QQ MMS - C:\Program Files\Tencent\QQ\SendMMS.htm
O8 - Extra context menu item: Upload to QQ Network Hard Disk - C:\Program Files\Tencent\QQ\AddToNetDisk.htm
O8 - Extra context menu item: 上传到QQ网络硬盘 - C:\Program Files\Tencent\QQ\AddToNetDisk.htm
O8 - Extra context menu item: 添加到QQ自定义面板 - C:\Program Files\Tencent\QQ\AddPanel.htm
O8 - Extra context menu item: 添加到QQ表情 - C:\Program Files\Tencent\QQ\AddEmotion.htm
O8 - Extra context menu item: 用QQ彩信发送该图片 - C:\Program Files\Tencent\QQ\SendMMS.htm
O9 - Extra button: Run WinHTTrack - {36ECAF82-3300-8F84-092E-AFF36D6C7040} - C:\Program Files\WinHTTrack\WinHTTrackIEBar.dll
O9 - Extra 'Tools' menuitem: Launch WinHTTrack - {36ECAF82-3300-8F84-092E-AFF36D6C7040} - C:\Program Files\WinHTTrack\WinHTTrackIEBar.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: QQ - {c95fe080-8f5d-11d2-a20b-00aa003c157b} - C:\Program Files\Tencent\QQ\QQ.EXE
O9 - Extra 'Tools' menuitem: ??QQ - {c95fe080-8f5d-11d2-a20b-00aa003c157b} - C:\Program Files\Tencent\QQ\QQ.EXE
O9 - Extra button: (no name) - {DEDEB80D-FA35-45d9-9460-4983E5A8AFE6} - C:\WINDOWS\system32\shdocvw.dll
O9 - Extra 'Tools' menuitem: QQ?21????? - {DEDEB80D-FA35-45d9-9460-4983E5A8AFE6} - C:\WINDOWS\system32\shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/resource/...lscbase8300.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/...b?1177925884328
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc...ash/swflash.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{FEF17C7D-295E-4F85-9FF0-7FFB0CA0EF3D}: NameServer = 202.188.0.133,202.188.1.5
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: PC Tools Firewall Plus (PCToolsFirewallPlus) - PC Tools - C:\Program Files\PC Tools Firewall Plus\FWService.exe
O23 - Service: Sunbelt CounterSpy Antispyware (SBCSSvc) - Sunbelt Software - C:\Program Files\Sunbelt Software\CounterSpy\SBCSSvc.exe
O23 - Service: Spyware Doctor Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\svcntaux.exe
O23 - Service: Spyware Doctor Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\swdsvc.exe

2. counterspy result
Scan History Details
Start Date: 6/14/2007 10:25:20 AM
End Date: 6/14/2007 10:52:05 AM
Total Time: 26 Min 45 Sec
Detected security risks

Weatherbug Low Risk Adware more information...
Details: Weatherbug is an ad supported desktop weather applicaton that provides updates on weather conditions and displays real time temperatures in the taskbar icon.
Status: Deleted

Registry entries detected
HKEY_LOCAL_MACHINE\Software\Classes\IMSIDE1EGATE.APPLICATION.1
HKEY_LOCAL_MACHINE\Software\Classes\IMSIDE1EGATE.APPLICATION.1
HKEY_LOCAL_MACHINE\Software\Classes\IMSIDE1EGATE.APPLICATION.1\CLSID
HKEY_LOCAL_MACHINE\Software\Classes\IMSIDE1EGATE.APPLICATION.1\CLSID


Tencent AddressBar Browser Plug-in more information...
Details: This browser add-on is bundled with the popular Chinese instant messaging client QQ.
Status: Deleted

Registry entries detected
HKEY_USERS\S-1-5-21-2000478354-682003330-725345543-1003\SOFTWARE\MICROSOFT\INTERNET EXPLORER\URLSEARCHHOOKS

thank you .
rgds
robert wee

#6 RichieUK

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Posted 14 June 2007 - 07:06 AM

First disable Windows Defender's real-time protection,as it may interfere.
* Open Microsoft Windows Defender. Click Start>All Programs>Windows Defender.
* Click on 'Tools'>'Options'.
* Under 'Real-time protection options', unselect the 'Turn on real-time protection' check box
* Click 'Save'.

**********************************

Click on Start/Control Panel/Add or Remove Programs and remove Tencent if present,then restart your pc.

**********************************

Have Hijack This fix the following by placing a check in the appropriate boxes and selecting 'Fix checked'.
Make sure all browser and all Windows Explorer windows are closed before fixing:
O2 - BHO: QQIEHelper - {54EBD53A-9BC1-480B-966A-843A333CA162} - (no file)
O3 - Toolbar: (no name) - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - Startup: 腾讯QQ.lnk = C:\Program Files\Tencent\QQ\QQ.exe
O8 - Extra context menu item: Add to QQ Customized Emoticons - C:\Program Files\Tencent\QQ\AddEmotion.htm
O8 - Extra context menu item: Add to QQ Customized Panel - C:\Program Files\Tencent\QQ\AddPanel.htm
O8 - Extra context menu item: Add to QQ Emotions - C:\Program Files\Tencent\QQ\AddEmotion.htm
O8 - Extra context menu item: Send picture by MMS - C:\Program Files\Tencent\QQ\SendMMS.htm
O8 - Extra context menu item: Send Picture with QQ MMS - C:\Program Files\Tencent\QQ\SendMMS.htm
O8 - Extra context menu item: Upload to QQ Network Hard Disk - C:\Program Files\Tencent\QQ\AddToNetDisk.htm
O8 - Extra context menu item: 上传到QQ网络硬盘 - C:\Program Files\Tencent\QQ\AddToNetDisk.htm
O8 - Extra context menu item: 添加到QQ自定义面板 - C:\Program Files\Tencent\QQ\AddPanel.htm
O8 - Extra context menu item: 添加到QQ表情 - C:\Program Files\Tencent\QQ\AddEmotion.htm
O8 - Extra context menu item: 用QQ彩信发送该图片 - C:\Program Files\Tencent\QQ\SendMMS.htm
O9 - Extra button: QQ - {c95fe080-8f5d-11d2-a20b-00aa003c157b} - C:\Program Files\Tencent\QQ\QQ.EXE
O9 - Extra 'Tools' menuitem: ??QQ - {c95fe080-8f5d-11d2-a20b-00aa003c157b} - C:\Program Files\Tencent\QQ\QQ.EXE
O9 - Extra 'Tools' menuitem: QQ?21????? - {DEDEB80D-FA35-45d9-9460-4983E5A8AFE6} - C:\WINDOWS\system32\shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)

Exit Hijackthis.

Find and delete:
C:\Program Files\Tencent

Restart your pc.
Post a new Hijackthis log into your next reply.
Let me know how your pc is running now.

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#7 jxing62

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Posted 14 June 2007 - 11:26 AM

richieuk,
thanks for prompt reply.
you mean i should remove the chinese tencent QQ? this is the instant messenger that my wife use to chat with her family in china and i dont think she will agree with it. or u mean i should download a clean version of tencent QQ? do u mean the tencent QQ i have is an infected one or the tencent QQ is actually a spyware intergrated software? thnaks.

rgds

robert wee

#8 RichieUK

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Posted 14 June 2007 - 12:43 PM

Spyware Information: Tencent QQ

This application is Adware.
Adware is not normally a threat, but is usually considered a nuisance.
It might have been installed by another application.
It can pop up advertisements even if you have a popup blocker on your computer.
It can monitor your computer usage to generate ads that you are more likely to respond to.
Adware can consume processing power and network bandwidth, thus slowing down your computer and interrupting your workflow.

****************************

If you still want to carry on using Tencent then just do the following:

First disable Windows Defender's real-time protection,as it may interfere.
* Open Microsoft Windows Defender. Click Start>All Programs>Windows Defender.
* Click on 'Tools'>'Options'.
* Under 'Real-time protection options', unselect the 'Turn on real-time protection' check box
* Click 'Save'.

**********************************

Have Hijack This fix the following by placing a check in the appropriate boxes and selecting 'Fix checked'.
Make sure all browser and all Windows Explorer windows are closed before fixing:
O3 - Toolbar: (no name) - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)

Exit Hijackthis.

Restart your pc.
Post a new Hijackthis log into your next reply.
Let me know how your pc is running now.

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#9 jxing62

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Posted 14 June 2007 - 01:39 PM

richieuk,
this is the hijackthis log after hijackthis fixed as per your instruction,

Logfile of HijackThis v1.99.1
Scan saved at 2:33:33 AM, on 6/15/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16473)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\PC Tools Firewall Plus\FWService.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Sunbelt Software\CounterSpy\SBCSSvc.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\ATK0100\HControl.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\ASUS\Power4 Gear\BatteryLife.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\PC Tools Firewall Plus\FirewallGUI.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\Program Files\Sunbelt Software\CounterSpy\SBCSTray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
C:\Program Files\Common Files\Ahead\lib\NMBgMonitor.exe
C:\WINDOWS\ATK0100\ATKOSD.exe
C:\WINDOWS\system32\conime.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\Program Files\HijackThis\HijackThis.exe

R3 - URLSearchHook: (no name) - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: QQIEHelper - {54EBD53A-9BC1-480B-966A-843A333CA162} - (no file)
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAShCut.exe
O4 - HKLM\..\Run: [HControl] C:\WINDOWS\ATK0100\HControl.exe
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [AlcWzrd] ALCWZRD.EXE
O4 - HKLM\..\Run: [Power_Gear] C:\Program Files\ASUS\Power4 Gear\BatteryLife.exe 1
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [00PCTFW] "C:\Program Files\PC Tools Firewall Plus\FirewallGUI.exe" -s
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [SBCSTray] C:\Program Files\Sunbelt Software\CounterSpy\SBCSTray.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\lib\NMBgMonitor.exe"
O4 - Startup: 腾讯QQ.lnk = C:\Program Files\Tencent\QQ\QQ.exe
O8 - Extra context menu item: + &Download Express: download this file - C:\Program Files\Download Express\Add_Url.htm
O8 - Extra context menu item: Add to QQ Customized Emoticons - C:\Program Files\Tencent\QQ\AddEmotion.htm
O8 - Extra context menu item: Add to QQ Customized Panel - C:\Program Files\Tencent\QQ\AddPanel.htm
O8 - Extra context menu item: Add to QQ Emotions - C:\Program Files\Tencent\QQ\AddEmotion.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Send picture by MMS - C:\Program Files\Tencent\QQ\SendMMS.htm
O8 - Extra context menu item: Send Picture with QQ MMS - C:\Program Files\Tencent\QQ\SendMMS.htm
O8 - Extra context menu item: Upload to QQ Network Hard Disk - C:\Program Files\Tencent\QQ\AddToNetDisk.htm
O8 - Extra context menu item: 上传到QQ网络硬盘 - C:\Program Files\Tencent\QQ\AddToNetDisk.htm
O8 - Extra context menu item: 添加到QQ自定义面板 - C:\Program Files\Tencent\QQ\AddPanel.htm
O8 - Extra context menu item: 添加到QQ表情 - C:\Program Files\Tencent\QQ\AddEmotion.htm
O8 - Extra context menu item: 用QQ彩信发送该图片 - C:\Program Files\Tencent\QQ\SendMMS.htm
O9 - Extra button: Run WinHTTrack - {36ECAF82-3300-8F84-092E-AFF36D6C7040} - C:\Program Files\WinHTTrack\WinHTTrackIEBar.dll
O9 - Extra 'Tools' menuitem: Launch WinHTTrack - {36ECAF82-3300-8F84-092E-AFF36D6C7040} - C:\Program Files\WinHTTrack\WinHTTrackIEBar.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: QQ - {c95fe080-8f5d-11d2-a20b-00aa003c157b} - C:\Program Files\Tencent\QQ\QQ.EXE
O9 - Extra 'Tools' menuitem: ??QQ - {c95fe080-8f5d-11d2-a20b-00aa003c157b} - C:\Program Files\Tencent\QQ\QQ.EXE
O9 - Extra button: (no name) - {DEDEB80D-FA35-45d9-9460-4983E5A8AFE6} - C:\WINDOWS\system32\shdocvw.dll
O9 - Extra 'Tools' menuitem: QQ?21????? - {DEDEB80D-FA35-45d9-9460-4983E5A8AFE6} - C:\WINDOWS\system32\shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/resource/...lscbase8300.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/...b?1177925884328
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc...ash/swflash.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{FEF17C7D-295E-4F85-9FF0-7FFB0CA0EF3D}: NameServer = 202.188.0.133,202.188.1.5
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: PC Tools Firewall Plus (PCToolsFirewallPlus) - PC Tools - C:\Program Files\PC Tools Firewall Plus\FWService.exe
O23 - Service: Sunbelt CounterSpy Antispyware (SBCSSvc) - Sunbelt Software - C:\Program Files\Sunbelt Software\CounterSpy\SBCSSvc.exe
O23 - Service: Spyware Doctor Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\svcntaux.exe
O23 - Service: Spyware Doctor Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\swdsvc.exe

by the way, my system is installed with ad-aware, spybot, avg free edition antivirus , window defender and privacy guardian. can you advice if these softwares are adequate or i need to install some other security software, i dont mind paid version.
for your info, i just uninstall a paid version of spyware doctor for some reasons.
rgds

#10 RichieUK

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Posted 14 June 2007 - 02:42 PM

Have Hijack This fix the following by placing a check in the appropriate boxes and selecting 'Fix checked'.
Make sure all browser and all Windows Explorer windows are closed before fixing:
R3 - URLSearchHook: (no name) - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)

*********************

Your log is clean :thumbsup:
If all's ok,please do the following:

Enable Windows Defender.

Click on Start/All Programs/Accessories/System Tools/System Restore.
In the 'System Restore' window,click on the 'Create a Restore Point' button,then click 'Next'.
In the window that appears,enter a description\name for the Restore Point,then click on 'Create',wait,then click 'Close'.
The date and time will be created automatically.

Next click on Start/All Programs/Accessories/System Tools/Disk Cleanup.
The 'Select Drive' box will appear,click on Ok.
The 'Disk Cleanup for [C:]' box will appear,click on the 'More Options' tab.
At the bottom in the 'System Restore' window,click on the 'Clean up...' button.
A box will pop up 'Are you sure you want to delete all but the most recent restore point?',click on 'Yes'.
Click on 'Yes' at 'Are you sure you want to perform these actions?'.
Now wait until 'Disk Cleanup' finishes and the box disappears.

Read through the information found here,to help you prevent any possible future infections.
'How to prevent Malware' by miekiemoes:
http://users.telenet.be/bluepatchy/miekiem...prevention.html

my system is installed with ad-aware, spybot, avg free edition antivirus , window defender and privacy guardian. can you advice if these softwares are adequate or i need to install some other security software,

You're just fine as you are,you might want to add SpywareBlaster [Freeware]:
http://www.javacoolsoftware.com/spywareblaster.html

You must remember to keep all these programs updated with the latest definitions,or it will be pointless having them installed.
Make sure you read the info in the How to prevent Malware' link above.

BTW,you can now uninstall Counterspy now if you like via Add or Remove Programs.
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#11 jxing62

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Posted 15 June 2007 - 07:16 AM

hi richieuk,
i really apreciate your time spend to solve my problems and this is a very good fourm i have ever met.
i have followed all your instructions and also read most of your recommendations and find it useful. thanks.
one time that confusing me is that, when i scan with spyware doctor, the scan result show i am still infected with trojan.spy.delf.uc,
does this mean that the tencent QQ is creating all infections? and i admit that u also advice me to remove the tencent QQ but i deny it.
pls advice.

rgds

robert wee

#12 RichieUK

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Posted 15 June 2007 - 08:01 AM

when i scan with spyware doctor, the scan result show i am still infected with trojan.spy.delf.uc

Can you give me any more info,does the scan give any file names,any clues at all.

******************************

Run this online virus/spyware scan using Internet Explorer:
Kaspersky WebScanner
Next click Kaspersky Online Scanner
You will be prompted to install an ActiveX component from Kaspersky, Click Yes.
The program will launch and then begin downloading the latest definition files:
Once the files have been downloaded click on NEXT
Now click on Scan Settings
In the scan settings make that the following are selected:
Scan using the following Anti-Virus database:
Standard
Scan Options:
Scan Archives
Scan Mail Bases
Click OK
Now under select a target to scan:
Select My Computer
This will start the program and scan your system.
The scan will take a while so be patient and let it run.
Once the scan is complete it will display if your system has been infected.
Now click on the Save as Text button:
Save the file to your desktop.
Copy and paste the contents of that file into your next reply.

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#13 jxing62

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Posted 15 June 2007 - 12:51 PM

richieuk,
this is the result from kapersky scan, where i dont see any infection.
for the result of the spyware doctor's scan, i am sorry to say that i dont know how to copy the result for you to analyse,
i cant copy and paste from the result nor in the quarantine file which in sfs file.
i check in microsoft site and no result on these sfs files. pls advice.
-------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER REPORT
Saturday, June 16, 2007 12:10:19 AM
Operating System: Microsoft Windows XP Home Edition, Service Pack 2 (Build 2600)
Kaspersky Online Scanner version: 5.0.93.0
Kaspersky Anti-Virus database last update: 15/06/2007
Kaspersky Anti-Virus database records: 325705
-------------------------------------------------------------------------------

Scan Settings:
Scan using the following antivirus database: standard
Scan Archives: true
Scan Mail Bases: true

Scan Target - My Computer:
C:\
D:\
E:\

Scan Statistics:
Total number of scanned objects: 40025
Number of viruses found: 0
Number of infected objects: 0
Number of suspicious objects: 0
Duration of the scan process: 00:31:30

Infected Object Name / Virus Name / Last Action
C:\Documents and Settings\All Users\Application Data\Avg7\Log\emc.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\avg7log.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\avg7log.log.lck Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Crypto\RSA\MachineKeys\ad4a1e7c1a9df3c628eee4eb70a278d1_2a934140-f4b4-4797-8f3f-d8720e8ee2fc Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Crypto\RSA\MachineKeys\b2c0824d7aab2b9952fd6f3d7937ea1f_2a934140-f4b4-4797-8f3f-d8720e8ee2fc Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Crypto\RSA\MachineKeys\ba1d777a72a5da6cd5f120b6c523bc64_2a934140-f4b4-4797-8f3f-d8720e8ee2fc Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Crypto\RSA\MachineKeys\d3a2b62ee6294bf935c1868680a93f86_2a934140-f4b4-4797-8f3f-d8720e8ee2fc Object is locked skipped
C:\Documents and Settings\LocalService\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\Owner\Application Data\PCToolsFirewallPlus\FirewallGUI.txt Object is locked skipped
C:\Documents and Settings\Owner\Application Data\PCToolsFirewallPlus\FWPlugin.txt Object is locked skipped
C:\Documents and Settings\Owner\Application Data\SiteAdvisor\SiteAdv.csh Object is locked skipped
C:\Documents and Settings\Owner\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\Owner\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\Owner\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\Owner\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Owner\Local Settings\History\History.IE5\MSHist012007061520070616\index.dat Object is locked skipped
C:\Documents and Settings\Owner\Local Settings\Temporary Internet Files\AntiPhishing\B3BB5BBA-E7D5-40AB-A041-A5B1C0B26C8F.dat Object is locked skipped
C:\Documents and Settings\Owner\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Owner\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\Owner\ntuser.dat.LOG Object is locked skipped
C:\Program Files\PC Tools Firewall Plus\FirewallWrapper.txt Object is locked skipped
C:\Program Files\PC Tools Firewall Plus\FWService.txt Object is locked skipped
C:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped
C:\System Volume Information\_restore{658D3A1B-0D91-4F72-85B9-6F2D19F5FBF4}\RP12\change.log Object is locked skipped
C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped
C:\WINDOWS\SchedLgU.Txt Object is locked skipped
C:\WINDOWS\SoftwareDistribution\ReportingEvents.log Object is locked skipped
C:\WINDOWS\system32\CatRoot2\edb.log Object is locked skipped
C:\WINDOWS\system32\CatRoot2\tmp.edb Object is locked skipped
C:\WINDOWS\system32\config\AppEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\default Object is locked skipped
C:\WINDOWS\system32\config\default.LOG Object is locked skipped
C:\WINDOWS\system32\config\Internet.evt Object is locked skipped
C:\WINDOWS\system32\config\SAM Object is locked skipped
C:\WINDOWS\system32\config\SAM.LOG Object is locked skipped
C:\WINDOWS\system32\config\SecEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\SECURITY Object is locked skipped
C:\WINDOWS\system32\config\SECURITY.LOG Object is locked skipped
C:\WINDOWS\system32\config\software Object is locked skipped
C:\WINDOWS\system32\config\software.LOG Object is locked skipped
C:\WINDOWS\system32\config\SysEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\system Object is locked skipped
C:\WINDOWS\system32\config\system.LOG Object is locked skipped
C:\WINDOWS\system32\h323log.txt Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.BTR Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING.VER Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING1.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING2.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.DATA Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.MAP Object is locked skipped
C:\WINDOWS\WindowsUpdate.log Object is locked skipped
D:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped

Scan process completed.

Edited by jxing62, 15 June 2007 - 12:56 PM.


#14 RichieUK

RichieUK

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Posted 15 June 2007 - 05:58 PM

Thie issue is sounding more and more like a false positive with Spyware Doctor.

Hows your pc running now.
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#15 jxing62

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Posted 16 June 2007 - 02:52 AM

richieuk,
my computer is running general normal.
but here are some facts to infrom you,
1. if my wife run QQ instant messenger, then i scan with spyware doctor, and here come the result of trojan.spy.delf.uc.
2. if i run other software, and then scan with spyware doctor, no result with troaj.spy.delf.uc. which mean, only if i run QQ will the result show trojan....
3. if i run QQ, then scan with ad-aware or spybot or avg antivirus,then scan result also show NO trojan.........
but i problem is this link that scare me,

http://www.pctools.com/de/mrc/infections/i...jan.Spy.Delf.UC

actually, i already uninstall the paid version of spyware doctor with antivirus , only worry about the information in the link above.

thanks.
robert wee




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