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Windows 2000 Shuts Down As Soon As I Connect To Internet


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1 reply to this topic

#1 kentben

kentben

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Posted 07 June 2007 - 07:52 PM

Hi,

I am having a problem with a pc, it was quite badly infected with lots of viruses and malware programs, i have removed all the ones i can find but i'm now having a problem where each time i connect to the internet the pc switches off and boots up again. I can start in safe mode with networking and get on the net fine, i can start up in normal mode with the network cable out, but if i plug it in it turns off as soon as the computer is allocated an ip address.

I am not sure if it is a virus or if it is a problem with the pc somewhere else?



Here is my log:

Logfile of HijackThis v1.99.1
Scan saved at 01:45:09, on 08/06/2007
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\Explorer.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\PROGRA~1\WINZIP\winzip32.exe
C:\Documents and Settings\Bob Walden\Desktop\HijackThis.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe" /icon
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [setup] rundll32.exe "C:\WINNT\system32\fdyqojsh.dll",realset
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [googletalk] "C:\Program Files\Google\Google Talk\googletalk.exe" /autostart
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O20 - Winlogon Notify: nwprovau - C:\WINNT\SYSTEM32\nwprovau.dll
O21 - SSODL: MSN Messenger - {280A7B65-8F00-438F-3E5A-1F039433FE60} - C:\WINNT\system32\dssdll32.dll
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: Events Log (Event) - Unknown owner - C:\WINNT\system32\drivers\csrss.exe (file missing)
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINNT\system32\ZoneLabs\vsmon.exe
O23 - Service: Windows Automatic Update - Unknown owner - C:\WINNT\twain32.exe
O23 - Service: VNC Server Version 4 (WinVNC4) - Unknown owner - C:\Program Files\RealVNC\VNC4\WinVNC4.exe" -service (file missing)

Any help or ideas would be really apreciated!!!

Ben

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#2 RichieUK

RichieUK

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Posted 08 June 2007 - 08:30 AM

Welcome to the BleepingComputer HijackThis Logs and Analysis forum kentben :thumbsup:

You first need to download all the programs/files below on another pc if necessary,save them to floppy disk/flash drive or whatever means you have.
Install the files onto the problem pc,then follow the running instructions below:

Download Killbox by Option^Explicit:
http://download.bleepingcomputer.com/spyware/KillBox.zip
Save it to your desktop.
Please double-click Killbox.exe to run it.
Select: 'Delete on Reboot'.
Then Click on the 'All Files' button.
Please copy ALL the file paths inside the quote box below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy):

C:\WINNT\system32\dssdll32.dll
C:\WINNT\twain32.exe
C:\WINNT\system32\fdyqojsh.dll


Return to Killbox,go to the File menu,and choose 'Paste from Clipboard'.
Click the red-and-white Delete File button.
Click 'Yes' at the 'Delete on Reboot' prompt.
Click OK at any 'PendingFileRenameOperations' prompt.
If your computer does not restart automatically,please restart it manually.

After rebooting, open up Killbox again.
Click 'File'>'Logs'>'Actions History Log'.
Post this log in your next reply.

**************************

Please download VundoFix.exe to your desktop.
Double-click VundoFix.exe to run it.
When VundoFix re-opens,click the "Scan for Vundo" button.
Once it's done scanning,click the "Remove Vundo" button.
You will receive a prompt asking if you want to remove the files, click "YES".
Once you click yes, your desktop will go blank as it starts removing Vundo.
When completed,it will prompt that it will reboot your computer,click "OK".
Post the contents of C:\vundofix.txt into your next reply.

Note:
It is possible that VundoFix encountered a file it could not remove.
In this case,VundoFix will run on reboot,simply follow the above instructions starting from "Click the Scan for Vundo button." when VundoFix appears at reboot.

**************************

Please download Combofix and save to your desktop:
http://download.bleepingcomputer.com/sUBs/Beta/ComboFix.exe
Note:
It is important that it is saved directly to your desktop

Close any open browsers.
Double click on combofix.exe and follow the prompts.
When it's finished it will produce a log.
Post the entire contents of C:\ComboFix.txt into your next reply.
Note:
Do not mouseclick combofix's window whilst it's running.
That may cause the program to freeze/hang.


Also post a new Hijackthis log please.

*Note*
If you're still not able to access the internet after doing the above,try the following:
Click on Start/Run,type CMD then press Ok.
At the Command Prompt copy and paste the following bold text below,then press Enter.
NETSH WINSOCK RESET
Then type EXIT press Enter again,then restart your pc.

Edited by RichieUK, 08 June 2007 - 08:31 AM.

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