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Even Hjt Won't Load


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#1 TJMJ

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Posted 07 June 2007 - 04:01 PM

I've no idea what to do next.

I normally run McAfee, Spywareblaster, Spybot and AdAware (all up to date) and they have found nothing (before McAfee refused to load)

Can't run the other suggested virus checkers as they all ask for McAFee to be removed.

Tried to a HJT log, but it hangs 2/3 of the way thorugh and I get the message

"This action cannot be competed because the other application is busy" I have shut down everything and atill get the message.

Then the only way I can shut down HJT is via Task Manager and I get the message "This program is not responding"

I am at my wits end - help please!!

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#2 fozzie

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Posted 07 June 2007 - 04:11 PM

The first course of action would be to rename HiJackThis into fluffbunny.exe( and make sure you give it it's own folder).. Did you perform all the preparations for HiJackThis as described Here?

#3 buddy215

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Posted 07 June 2007 - 04:28 PM

Change the name of Hijack This to "lastchancescan" by right clicking on it and selecting rename.
If that doesn't allow you to complete a Hijack This scan then try to follow the instructions below.
Install Super Antispyware. Run it in safe mode. Allow it to quarantine whatever it finds.
http://www.superantispyware.com/

Run the online scan for Bit Defender in normal mode. Allow it to quarantine whatever it finds.
http://www.bitdefender.com/scan8/ie.html

--------------------------------------------------------------------------------

Fozzie, something strange just happened. Your post did not appear before I posted. I also note that when I check to see what TJMJ has posted, though it says 3 posts, only one post is viewable.

Edited by buddy215, 07 June 2007 - 04:36 PM.

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#4 TJMJ

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Posted 08 June 2007 - 01:52 AM

Thank you gents

Renaming HJT didn't work so have run SuperantiSpyware - that found a couple of items which are now quaratined.

I have to go away for the weekend with work so will run the next bits when I return on Sunday.

THank you again

TJMJ

PS the extra two posts were me posting this is the wrong section!

#5 TJMJ

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Posted 10 June 2007 - 10:56 AM

Thank you very much

I have run everything and downloaded another copy of HJT - as it now works, I assume I attach my HJT log in that bit of the Forum for help there?

Many thanks again

TJMJ

#6 quietman7

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Posted 10 June 2007 - 02:28 PM

Post your log in the HijackThis Logs and Analysis Forum, NOT here, for assistance by the HJT Team Experts. A member of the Team will walk you through, step by step, on how to clean your computer. If you post your log back in this thread, the response from the HJT Team will be delayed because your post will have to be moved. This means it will fall in line behind any others posted that same day.

Start a new topic, give it a relevant title and post your log along with a brief description of your problem, a summary of any anti-malware tools you have used and a summary of any steps that you have performed on your own. Please include the top portion of the HijackThis log that lists version information. An expert will analyze your log and reply with instructions advising you what to fix.

Please be patient. It may take a while to get a response because the HJT Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

If after 5 days you still have received no response, then post a link to your HJT log in the thread titled "Haven't Had A Reply In Five Days?".

After posting a log you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make may cause confusion for the member assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.
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