You should never attempt to fix anything using HijackThis, until someone who is experienced at reading the log outputs, has a chance to review it.
Fixing the wrong items can make your computer unbootable.
Spaces, extra characters, spelling, file location, plus numerous other subtle changes, all make the difference between a "good", or "bad", file entry.
Removing entries in HJT before the problem is properly identified, and correct removal instructions posted, can make the problem undetectable to other detection and removal tools.
HijackThis should only be used to clean up the entries left behind, after you have properly removed the offending program, file, trojan, worm, hijacker, etc. And this usually requires help.
I suggest you post a HJT log for our Team to examine.
They'll take you through the fix, step by step.Once you post your log, don't make any changes to your system, as that could change the results of the posted log, making it more difficult to properly clean your system.
Read Preparation Guide for use before posting a HijackThis Log
. Please read, and follow, all directions carefully!!!
Run a log, and post it in the HijackThis forum
, >at this link<
. Do not
, post it in this topic.Do not
, fix anything, yet.
A member, of the HJT Team, will help you out.
It may take a while to get a response from the HJT Team, because they are very busy. Please
, be patient, as these people are volunteers. They will help you, as soon as possible
Once you have made the post, please
, DO NOT
make another post in the HJT forum, until it has been responded to by a member of the HJT Team. The first thing they look for, when looking for logs to reply to, is 0 replies
. If you make another post, there will be 1 reply
. The team member, glancing over the replies, might assume someone is already helping you out, and will not respond. So, just make your post, and let it sit there, until a team member responds. This way you will be taken care of, in the most timely manner.
If you haven't heard back from them in 5
days, go to this topic, Haven't Had A Reply In Five Days?
, and carefully follow all directions.