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Im Infected Help!


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#1 GRT

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Posted 05 June 2007 - 09:16 AM

HELLO TO EVERYONE IM NEW HERE SO BE PATIENT TO MY MISTAKES
I HAVE PROBLEM WITH THE DOWNLOADER.AGENT.BGA INFECTION AND I DONíT KNOW WHAT TO DO
I KNOW LITTLE THINGS ABOUT COMPUTERS SO INSTRUCTIONS MUST BE SIMPLE
IF ANYONE KNOWS THE SOLUTION TO MY PROBLEM PLEASE HELP ME OUT
ALSO HAVE TROJ.GENERIC.ADV AND BACKDOOR.DELF.AML
THANKS

Edited by GRT, 05 June 2007 - 09:21 AM.


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#2 buddy215

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Posted 05 June 2007 - 10:04 AM

All financial info on your computer, including passwords, is at risk. You should change all passwords relating to banking, credit cards, paypal, Ebay,etc. from another computer. Monitor all accounts.

Install Super Antispyware. Run it in safe mode. Allow it to quarantine whatever it finds.
http://www.superantispyware.com/

Run the online scan for Bit Defender in normal mode. Allow it to quarantine whatever it finds.
http://www.bitdefender.com/scan8/ie.html

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Post a Hijack This log in the Hijack This Forum by following the directions in the link below if the programs above have not removed ALL malware. DO NOT post the log in this forum.
http://www.bleepingcomputer.com/forums/t/34773/preparation-guide-for-use-before-using-malware-removal-tools-and-requesting-help/
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How To start Windows in Safe Mode
http://www.bleepingcomputer.com/tutorials/how-to-start-windows-in-safe-mode/

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#3 GRT

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Posted 07 June 2007 - 08:04 AM

thanks for your help

#4 quietman7

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Posted 07 June 2007 - 08:17 AM

I know you only responded to say thank you but this is a duplicate topic.

I responded in your other thread here and you are currently being assisted in the HJT forum. Duplicating topics causes confusion and makes it more difficult to get the help you need to resolve your issues. Thanks for your cooperation.

This thread is closed.
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