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Im Infected Help!


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5 replies to this topic

#1 GRT

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Posted 05 June 2007 - 09:13 AM

HELLO TO EVERYONE IM NEW HERE SO BE PATIENT TO MY MISTAKES
I HAVE PROBLEM WITH THE DOWNLOADER.AGENT.BGA INFECTION AND I DONíT KNOW WHAT TO DO
I KNOW LITTLE THINGS ABOUT COMPUTERS SO INSTRUCTIONS MUST BE SIMPLE
IF ANYONE KNOWS THE SOLUTION TO MY PROBLEM PLEASE HELP ME OUT
THANKS

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#2 boopme

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Posted 05 June 2007 - 06:48 PM

Hello GRT,welcome to BC. I recommend you try these first. If you've any questions along the way post back.
First is simple as download,install update then scan in safe mode.
link>> SuperAntiSpyware

link>> How to start Windows in Safe Mode

If it still exists try this,simple but a bit more.

link>> How to Remove WinFixer / Virtumonde

Please let us know how you make out. If you still some how have it we can post an HiJackThis Log

Preparation Guide for use before posting a HijackThis Log
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#3 GRT

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Posted 06 June 2007 - 04:58 AM

HI AND THANKS FOR YOUR REPLY
I HAVE TO DO THE SCAN ONLY IN SAFE MODE?

#4 Budapest

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Posted 06 June 2007 - 05:00 AM

You can try the scan in normal mode - but there will be a better chance of success if you run the scan in safe mode.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#5 GRT

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Posted 07 June 2007 - 07:16 AM

THANKS FOR YOUR HELP
BUT STILL NOTHING
I ALWAYS FIND THE INFECTION BUT ALWAYS COMES UP WHEN I START MY PC
HERE IS THE LOG
SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 06/07/2007 at 02:36 PM

Application Version : 3.8.1002

Core Rules Database Version : 3250
Trace Rules Database Version: 1261

Scan type : Complete Scan
Total Scan Time : 01:06:00

Memory items scanned : 321
Memory threats detected : 1
Registry items scanned : 4957
Registry threats detected : 0
File items scanned : 72745
File threats detected : 1

Trojan.Spam-RUCrzy
C:\CP1467.NLS
C:\CP1467.NLS

#6 quietman7

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Posted 07 June 2007 - 07:34 AM

Did you advise the person who is already assisting you with your hijackthis log which is posted here? Please refrain from asking for help from others while you are being instructed by a HJT Helper. Any modifications you make can result in system changes which may not show it the log you already posted. Further, following advice outside of that post may cause confusion for the Helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

If you had posted your log here, similar rules would apply. If you followed any of the advice already provided above, please ensure you inform the HJT Helper who is assisting you with your log. This will help them know what has been done and they probably will ask for an updated log.

To avoid confusing, I am closing this thread. Should you need it reopened after your log has been reviewed and you have been cleared, please PM me or another moderator.

Thanks for your cooperation.
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