Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Freedom2surf Through A D-link Dsl-g604t Router


  • Please log in to reply
3 replies to this topic

#1 alexcraw

alexcraw

  • Members
  • 40 posts
  • OFFLINE
  •  
  • Local time:05:38 PM

Posted 05 June 2007 - 04:00 AM

I have been asked by a customer to re-configure her internet connection through the above modem/router. I have inserted all the relevant details on the setup (IP) page as instructed on the manual and many online information sources for this router. The setup info is as follows -

Using connection 1,
Type = PPPoA
VCI = 38
VPI = 0
Encapsulation mode = VC
Modulation type = G.DMT

Username and password are as supplied by F2S tech support last week.

Firewall is enabled (windows firewall is off for the time being).

After inserting these settings, they are saved, the systems, both router and PC are then rebooted. On restart, I awaited the stablisation of the systems before attempting to connect through IE. IE states that it cannot connect.


At this point I checked the status -

LAN
IP - 192.168.1.1
Subnet Mask - 255.255.255.0
DHCP Server - Running

WAN

Description - Connection 1
Type - PPPoA
IP - N/A
State - Disconnected
Action - Connect (button)

When I click the connect button, it does not connect.


I checked the "Management IP" section

IP Address - 192.168.1.1
Netmask - 255.255.255.0
Default Gateway - <Blank>
Hostname - mygateway
Domain Name - ar7


Are there any other types of settings for this router, or is there any other sort of advice you could offer?

Any help would be much appreciated.

Alex

BC AdBot (Login to Remove)

 


#2 alexcraw

alexcraw
  • Topic Starter

  • Members
  • 40 posts
  • OFFLINE
  •  
  • Local time:05:38 PM

Posted 07 June 2007 - 06:17 PM

RESOLVED

for anyone interested:


The solution was to run ipconfig /release then ipconfig /renew in a command line. I then rebooted both the PC and router and hey presto, all's well in internetland in another happy customer's home. :thumbsup:

#3 dfence

dfence

  • Members
  • 78 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Melbourne
  • Local time:08:38 AM

Posted 07 June 2007 - 06:30 PM

Hmmmm curious Alice. I'll assume via the IP addy that this is an Aussie company, so it relys on Telstra. I had this same issue with Ozemail years ago and it turned out to be Telstra programming.

What settings are now different in the modem ? I also run the same model
I'm not as think as you drunk I am

#4 alexcraw

alexcraw
  • Topic Starter

  • Members
  • 40 posts
  • OFFLINE
  •  
  • Local time:05:38 PM

Posted 08 June 2007 - 01:17 PM

The name's Alex by the way. :thumbsup:

The company is Freedom2surf and I reckon they are UK based.

Here is the address:

Freedom To Surf
1 Triangle Business Park
Stoke Mandeville
Buckinghamshire
HP22 5BL
England


It may be that they have an office in the UK, though, I really don't know.

I never altered a thing on the modem settings page, so I can safely say that the only change made was the ipconfig renew.




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users