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"a Problem Has Occured And Ie7 Has To Close"


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15 replies to this topic

#1 RECTEC

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Posted 03 June 2007 - 04:22 PM

Hi,has anybody ever had an error message where internet explorer says it has to close every time you try to download something,well,it seems like i'm having the problem,i cant even update my software! :thumbsup: I'd do ANYTHING to fix the problem.If anybody has a solution,please respond.

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#2 acklan

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Posted 03 June 2007 - 04:48 PM

Hey RECTEC and welcome to BleepingComputer.com.

Look in the Event Viewer , and post the last 4 error messages.
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#3 RECTEC

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Posted 05 June 2007 - 07:47 PM

Here are the last 4 errors:Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 6/5/2007
Time: 4:53:30 PM
User: N/A
Computer: ED-VCU35F0K5LT3
Description:
Faulting application iexplore.exe, version 7.0.6000.16441, faulting module mscoree.dll, version 2.0.50727.42, fault address 0x00004c44.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 6c707041 74616369 206e6f69 6c696146
0010: 20657275 78656920 726f6c70 78652e65
0020: 2e372065 30362e30 312e3030 31343436
0030: 206e6920 6f63736d 2e656572 206c6c64
0040: 2e302e32 32373035 32342e37 20746120
0050: 7366666f 30207465 34303030 0d343463
0060: 0a
Event Type: Error
Event Source: Application Hang
Event Category: (101)
Event ID: 1002
Date: 6/4/2007
Time: 7:58:02 PM
User: N/A
Computer: ED-VCU35F0K5LT3
Description:
Hanging application realplay.exe, version 6.0.12.1509, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 6c707041 74616369 206e6f69 676e6148
0010: 65722020 6c706c61 652e7961 36206578
0020: 312e302e 35312e32 69203930 7568206e
0030: 7061676e 2e302070 2e302e30 74612030
0040: 66666f20 20746573 30303030 30303030
Event Type: Error
Event Source: Application Hang
Event Category: (101)
Event ID: 1002
Date: 6/4/2007
Time: 7:47:16 PM
User: N/A
Computer: ED-VCU35F0K5LT3
Description:
Hanging application realplay.exe, version 6.0.12.1509, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 6c707041 74616369 206e6f69 676e6148
0010: 65722020 6c706c61 652e7961 36206578
0020: 312e302e 35312e32 69203930 7568206e
0030: 7061676e 2e302070 2e302e30 74612030
0040: 66666f20 20746573 30303030 30303030
Event Type: Error
Event Source: Application Hang
Event Category: (101)
Event ID: 1002
Date: 6/4/2007
Time: 7:47:13 PM
User: N/A
Computer: ED-VCU35F0K5LT3
Description:
Hanging application realplay.exe, version 6.0.12.1509, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 6c707041 74616369 206e6f69 676e6148
0010: 65722020 6c706c61 652e7961 36206578
0020: 312e302e 35312e32 69203930 7568206e
0030: 7061676e 2e302070 2e302e30 74612030
0040: 66666f20 20746573 30303030 30303030
Hope u can understand 'em

#4 acklan

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Posted 05 June 2007 - 09:02 PM

Here are the last 4 errors:Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 6/5/2007
Time: 4:53:30 PM
User: N/A
Computer: ED-VCU35F0K5LT3
Description:
Faulting application iexplore.exe, version 7.0.6000.16441, faulting module mscoree.dll, version 2.0.50727.42, fault address 0x00004c44.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 6c707041 74616369 206e6f69 6c696146
0010: 20657275 78656920 726f6c70 78652e65
0020: 2e372065 30362e30 312e3030 31343436
0030: 206e6920 6f63736d 2e656572 206c6c64
0040: 2e302e32 32373035 32342e37 20746120
0050: 7366666f 30207465 34303030 0d343463
0060: 0a
Event Type: Error
Event Source: Application Hang
Event Category: (101)
Event ID: 1002
Date: 6/4/2007
Time: 7:58:02 PM
User: N/A
Computer: ED-VCU35F0K5LT3
Description:
Hanging application realplay.exe, version 6.0.12.1509, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

With what I have highlighted as a clue i would guess RealPlayer is the problem. I would uninstall and re-install the RealPlayer plugin.

realplay.exe
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#5 RECTEC

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Posted 06 June 2007 - 04:13 PM

but that's problably not the problem because it started happening way before i installed realplayer,but i'll check...

#6 Jesse Bassett

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Posted 06 June 2007 - 04:16 PM

Uninstall, then reinstall IE7. That will fix the issue.
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#7 RECTEC

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Posted 16 June 2007 - 02:51 PM

Uninstall, then reinstall IE7. That will fix the issue.


Hmm,let me try...NOPE! :flowers: cannot copy files from C:\WINDOWS\ie7,got any other solutions? :thumbsup:

#8 mme

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Posted 16 June 2007 - 09:12 PM

if you are using a toolbar then uninstall it

if your just usiing IE7 search bars on the right then switch your default search engine to a different one

Edited by mme, 16 June 2007 - 09:13 PM.


#9 RECTEC

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Posted 19 June 2007 - 12:09 AM

uninstalling google toolbar...........Done!
switching default search engine..........Done!





Let's try it!

Edited by RECTEC, 19 June 2007 - 12:10 AM.


#10 RECTEC

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Posted 19 June 2007 - 12:38 AM

if you are using a toolbar then uninstall it

if your just usiing IE7 search bars on the right then switch your default search engine to a different one


uh,I don't mean to be a jerk,but,it didn't work,and now i don't have my Google toolbar!

#11 RECTEC

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Posted 19 June 2007 - 10:30 PM

Here are the last 4 errors:Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 6/5/2007
Time: 4:53:30 PM
User: N/A
Computer: ED-VCU35F0K5LT3
Description:
Faulting application iexplore.exe, version 7.0.6000.16441, faulting module mscoree.dll, version 2.0.50727.42, fault address 0x00004c44.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 6c707041 74616369 206e6f69 6c696146
0010: 20657275 78656920 726f6c70 78652e65
0020: 2e372065 30362e30 312e3030 31343436
0030: 206e6920 6f63736d 2e656572 206c6c64
0040: 2e302e32 32373035 32342e37 20746120
0050: 7366666f 30207465 34303030 0d343463
0060: 0a
Event Type: Error
Event Source: Application Hang
Event Category: (101)
Event ID: 1002
Date: 6/4/2007
Time: 7:58:02 PM
User: N/A
Computer: ED-VCU35F0K5LT3
Description:
Hanging application realplay.exe, version 6.0.12.1509, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

With what I have highlighted as a clue i would guess RealPlayer is the problem. I would uninstall and re-install the RealPlayer plugin.

realplay.exe

Sorry i havn't got back to you acklan,i didn't notice the link you gave me,anyway,on the page that the link goes to,how do you reinstall it from there?

#12 Animal

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Posted 20 June 2007 - 11:43 AM

i didn't notice the link you gave me,anyway,on the page that the link goes to,how do you reinstall it from there?

That link was from 'audit my pc' and was a descriptor of realplay.exe and it's issues. That link was informational to help you understand postetial issues with realplay. You cannot dl the realplay plugin from there.

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#13 mme

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Posted 20 June 2007 - 01:05 PM

if you are using a toolbar then uninstall it

if your just usiing IE7 search bars on the right then switch your default search engine to a different one


uh,I don't mean to be a jerk,but,it didn't work,and now i don't have my Google toolbar!

Windows live toolbar causes issue and so does Google toolbar
it was possibility...........heres a download for Google Toolbar

http://filehippo.com/download_google_toolbar/

#14 mme

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Posted 20 June 2007 - 01:23 PM

you may have to repair IE6 or IE7

You will need your windows xp cd for this
IE6 REPAIR
start/control panel/add/remove programs/on the left click add/remove windows components/select internet explorer and click next follow the prompts/have your xp cd ready........
IE7 REPAIR
to repair IE7 go to add/remove programs/uninstall IE7/ you will be given chioce to repair or remove IE7..check repair/click next/......

#15 RECTEC

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Posted 30 June 2007 - 04:55 PM

Well here's what I got so far...


The reason it has to close is becouse the realplayer plugin (realone) is faulty.

The solution is to reinstall it from add/remove programs and i need an xp cd for that (and i'm gonna get it in a couple of days from now)


So i'm pretty shure it's going to solve the problem :thumbsup:

Thanks mme!




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