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Pop Ups Galore,and Anti Virus Program Says Computer Scan Clean.


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4 replies to this topic

#1 burlhead7

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Posted 03 June 2007 - 10:51 AM

I have limited experience with computers.I need someones help that has patience! lol My problem.I continue to have pop-ups on internet explorer=winantiviruspro2007,amaena.com,ad.91s.com,Nester.com,systemdoctor.ETC. I checked my pop up blocker is on.The virus continuously changes my internet option settings to ALLOW ALL popups.My google search engine has been removed.I tried to set a new restore point,but it says RESTORE POINT NOT SUCESSFUL.I have purchased spywaredoctor about 8 months ago,and have had good results with finding bad things and removing them from my computer.Now it finds low level cookies,and removes them,but these aggrevating popups will not allow us to use our only computer.Very frustrating.I had seen multiple things to download in your forums,but i don't know if this applies to my specific problem.I don't want to screw my computer up more than what it is now.I don't know what to do.If you can help me fix this problem,i would rather donate to this site,than to pay high dollar to a computer shop.Thanks for your time.please help when possible.

Mod Edit: Personal email address removed to protect member privacy.

Edited by quietman7, 03 June 2007 - 01:25 PM.


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#2 quietman7

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Posted 03 June 2007 - 11:07 AM

Hello burlhead7

Follow the generic instructions for using SmitfraudFix in BC's self-help tutorial "How to remove the Smitfraud/Generic Zlob".

If you continue to have problems, then follow the the instructions for using Vundofix in BC's self-help tutorial "How To Remove Vundo/Winfixer Infection".

I would also recommend that you download and scan with SUPERAntiSpyware Free for Home Users in "SAFE MODE".
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#3 TMacK

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Posted 03 June 2007 - 11:49 AM

burlhead7,
For your own safety you should remove your e-mail address from your post.
Chaos reigns within.
Reflect, repent, and reboot.
Order shall return.

aaaaaaaa a~Suzie Wagner

#4 burlhead7

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Posted 05 June 2007 - 05:46 AM

Thank you so much.The Vundofix,removed this horrible virus,and my family can now use our computer normally.You all are the light at the end of a tunnel.God bless you all,and thanks for all the time that you put in,to help people like myself.I will definately make a donation.Thanks again,Burlhead7 :thumbsup:

#5 quietman7

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Posted 05 June 2007 - 09:16 AM

Your weclome and thank you for the kind feedback.

Now you you should Set a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been saved in System Restore. Since System Restore is a protected directory, your tools can not access it to delete these bad files which sometimes can reinfect your system if you use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recent Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "OK".
  • Click the "More Options" Tab.
  • Click "Clean Up" in the System Restore section to remove all previous restore points except the newly created one.

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