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Canīt Install Programs


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#1 spider__2k

spider__2k

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Posted 03 June 2007 - 12:09 AM

I canīt install programs i have win XP , and kaspersky antivirus and nothin happends, hereīs my hijack log:

Logfile of HijackThis v1.99.1
Scan saved at 12:04:40 a.m., on 03/06/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Archivos de programa\Kaspersky Lab\Kaspersky Anti-Virus 7.0\avp.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Archivos de programa\Kaspersky Lab\Kaspersky Anti-Virus 7.0\avp.exe
C:\WINDOWS\system32\sistray.EXE
C:\WINDOWS\system32\RunDll32.exe
C:\Archivos de programa\MSN Messenger\MsnMsgr.Exe
C:\WINDOWS\system32\WISPTIS.EXE
C:\Archivos de programa\MSN Messenger\usnsvc.exe
C:\Archivos de programa\Mozilla Firefox\firefox.exe
C:\Archivos de programa\Windows Media Player\wmplayer.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Documents and Settings\FELIX CACERES SEGURA\Escritorio\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Vínculos
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Archivos de programa\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Archivos de programa\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Archivos de programa\Archivos comunes\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O4 - HKLM\..\Run: [AVP] "C:\Archivos de programa\Kaspersky Lab\Kaspersky Anti-Virus 7.0\avp.exe"
O4 - HKLM\..\Run: [SiSUSBRG] C:\WINDOWS\SiSUSBrg.exe
O4 - HKLM\..\Run: [SiS Tray] C:\WINDOWS\system32\sistray.EXE
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\RunOnce: [SpyWareRemover] C:\Archivos de programa\AlertSpy\AlertSpy.exe /scannow
O4 - HKLM\..\RunOnce: [Register urlmon.dll] C:\WINDOWS\system32\regsvr32.exe /s C:\WINDOWS\system32\urlmon.dll
O4 - HKLM\..\RunOnce: [Register hlink.dll] C:\WINDOWS\system32\regsvr32.exe /s C:\WINDOWS\system32\hlink.dll
O4 - HKLM\..\RunOnce: [Register oleaut32.dll] C:\WINDOWS\system32\regsvr32.exe /s C:\WINDOWS\system32\oleaut32.dll
O4 - HKLM\..\RunOnce: [IE 3.0 RegSvr schannel.dll] C:\WINDOWS\system32\regsvr32.exe /s C:\WINDOWS\system32\schannel.dll
O4 - HKCU\..\Run: [MsnMsgr] "C:\Archivos de programa\MSN Messenger\MsnMsgr.Exe" /background
O8 - Extra context menu item: E&xportar a Microsoft Excel - res://C:\ARCHIV~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Web Anti-Virus statistics - {1F460357-8A94-4D71-9CA3-AA4ACF32ED8E} - C:\Archivos de programa\Kaspersky Lab\Kaspersky Anti-Virus 7.0\SCIEPlgn.dll
O9 - Extra button: Referencia - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\ARCHIV~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Archivos de programa\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Archivos de programa\Messenger\msmsgs.exe
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\ARCHIV~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\ARCHIV~1\MSNMES~1\MSGRAP~1.DLL
O20 - Winlogon Notify: klogon - C:\WINDOWS\system32\klogon.dll
O23 - Service: Kaspersky Anti-Virus 7.0 (AVP) - Unknown owner - C:\Archivos de programa\Kaspersky Lab\Kaspersky Anti-Virus 7.0\avp.exe" -r (file missing)

Attached Files

  • Attached File  ff.JPG   4.94KB   5 downloads
  • Attached File  h.JPG   13.57KB   11 downloads


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#2 OldTimer

OldTimer

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Posted 07 June 2007 - 03:34 PM

Hello spider__2k and welcome to the BC HijackThis forum. I don't see any signs of viruses or malware in the log. It is clean.

There could be any number of reasons for an installation to fail. The installation files could be corrupt, the installation might not have enough memory to perform the installation, there might not be enough disk space to perform the installation or any number of other causes.

The HijackThis forum deals exclusively with virus and malware issues. HijackThis does not have the capability to analyze performance, hardware or application issues. For these types of issues I would suggest posting to the The techs in that forum specialize in matters pertaining to the operating system, performance and applications. Let them know that you have been to this forum and that no malware was found.

When posting to any other forum, do not post a HijackThis log or the post will simply be moved back to this forum for infection analysis. That is what HijackThis is used for and that is what we specialize in here in this forum.

Also, when posting in any other forum for assistance, give as much detail as possible regarding any issues that are occurring. The more information they have, the better the techs can analyze the issue and make any recommendations for resolving it.

Cheers.

OT
I do not respond to PM's requesting help. That's what the forums are here for. Please use them so that others may benefit from your questions and the responses you receive.
OldTimer

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