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Explorer Keeps Restarting


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5 replies to this topic

#1 Mansa

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Posted 02 June 2007 - 10:51 PM

Windows Explorer keeps restarting over and over. Can someone please help me? i really dont want to re-install my OS. At first i kept getting a lot of annoying alerts asking for me to install spylock, so i ran spysweeper and removed some spyware, then i downloaded and removed some with spybot, and now i have no idea what i should do

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#2 quietman7

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Posted 02 June 2007 - 11:08 PM

Welcome Mansa

Please see BC's self-help tutorial "How to remove SpyLocked and SpywareLocked".

When done, download and scan with SUPERAntiSpyware Free for Home Users in "SAFE MODE".
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#3 Mansa

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Posted 03 June 2007 - 02:14 AM

I can't run SmitFraudFix. It says i need XP, and Im running Vista.

#4 quietman7

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Posted 03 June 2007 - 05:55 AM

Then instead download and use RogueRemover (compatible with Windows 2000, NT, XP, Vista)
  • Double-click on rr-free-setup.exe to install in C:\Program Files\RogueRemover.
  • During the installation an icon will automatically be created on your Desktop.
  • Double-click on the RogueRemover icon to launch the program and select Check for Updates.
  • If prompted, click Download to receive the latest updates.
  • When completed, close the update window.
  • Select "Scan" and the program will walk you through the remaining steps.

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#5 Mansa

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Posted 03 June 2007 - 04:36 PM

When i start Rogue remover it says:

An error occurred in function LoadDatabase

An error occurred on item#0 in the database.

what do i do now?

Edited by Mansa, 03 June 2007 - 04:36 PM.


#6 quietman7

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Posted 03 June 2007 - 05:30 PM

Please read the pinned topic titled "Preparation Guide For Use Before Posting A Hijackthis Log" and perform the scans using Ad-Aware and Spybot S&D. Then in step #9 there are instructions for downloading HijackThis and creating a log. (This is a self-extracting version which will automatically install HJT in the proper location.) Make sure you do this as administrator. Do not post a log using the Beta version by Trend Micro as there have been reported problems and it is not being used by the HJT Team.

When you have done that, post your log in the HijackThis Logs and Analysis Forum, NOT here, for assistance by the HJT Team Experts. A member of the Team will walk you through, step by step, on how to clean your computer. If you post your log back in this thread, the response from the HJT Team will be delayed because your post will have to be moved. This means it will fall in line behind any others posted that same day.

Start a new topic, give it a relevant title and post your log along with a brief description of your problem, a summary of any anti-malware tools you have used and a summary of any steps that you have performed on your own. Please include the top portion of the HijackThis log that lists version information. An expert will analyze your log and reply with instructions advising you what to fix.

Please be patient. It may take a while to get a response because the HJT Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

If after 5 days you still have received no response, then post a link to your HJT log in the thread titled "Haven't Had A Reply In Five Days?".

After posting a log you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make may cause confusion for the member assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.
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