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Outlook 2003 Email / Name Displays In Inbox

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#1 ollylock


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Posted 02 June 2007 - 08:57 AM


Most of my emails in my Inbox in Outlook are displayed by their full names, such as "Joe Bloggs", however there is one email (who I'm emailing often), that constantly is shown by their actual email, and not their display name. I know it's minor, but it is very annoying. I've tried everything. I've gone onto his contact card and his email is supposedly displayed as "Name (email)", yet nothing happens. Furthermore, I've double clicked on the email in the reading pane and a little box popped up saying:

Display name: (email)
Email Address: (email)
Email type: SMTP

I changed the Display Name to their full name and clicked "OK". Yet it is still displayed by his email. I click on his email again in the reading pane, and the display name has reverted back to his email address!

Can anyone help me here?



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#2 Orange Blossom

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Posted 03 June 2007 - 12:24 PM

What you describe occurs when the sender has not entered his/her name into the from area in his/her e-mail program. There is nothing you can do on your end to make his/her name display if he/she has not included it on his/her end.

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#3 ollylock

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Posted 03 June 2007 - 07:18 PM

I see. Many thanks!

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