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System Restore Won't Work : Error 1075


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#1 Reena

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Posted 02 June 2007 - 06:00 AM

My PC is three years old and has been a great machine. I run Windows XP Home Edition, I.E. 7 and have all the protection installed I can find.

Quite by accident I discovered my System Restore is not working. I don't need it at the moment (!!!) but I like everything to be as near as perfect as possible on my PC so I have been trying to discover what the SR problem is and how I can resolve it.

I keep getting the message "S R is not able to protect your computer. Please restart and run SR again"............This advice does not work. for me!
I cannot turn off SR for the same reason.

I then checked out this section of the forum and discovered that many people have had this same problem. I have tried downloading Kelly's file 238 (I think that was the number) ; I have tried accessing services.msc ; I have tried accessing i386: nothing!

I did get the message "Error 1075: "Dependency service does not exist or has been marked for deletion". This error seeems to apply to many facilities on a PC.

I have my windows XP disk but cannot lay my hands on the SP2 one so I don't want to mess about without your professional advice to do so!! (apologies!)

As I said, if you solve my problem you will be miracle workers and worthy of your wings. :thumbsup:

My thanks for any help you can offer me.

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#2 Nikas

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Posted 02 June 2007 - 06:52 AM

Right click My Computer > Manage > Expand Event Viewer > Look under Application and/or System to see if there is any event reporting on about System Restore.

Please do let us know if there is, a screenshot would be a great help.

Another workaround would be searching for sr.inf, right click it and select "Install". You might need Window XP install disc.

Edited by Nikas, 02 June 2007 - 06:55 AM.


#3 Reena

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Posted 02 June 2007 - 09:09 AM

Thank you, Nikas, for your speedy reply.

I had already tried installing sr.inf but was unable to.

I have taken a screen snapshot of my application page with horrific errors listed, but do not know how to post it here. It is in gif format but I can easily change that.

My System Restore had no errors listed but there were several in the System also, referring to : tipip ; DCOM ; amd sr.

What has been going on?

(My mouse needs replacing, I know, as my PC sometimes does not recognise it.)

#4 Nikas

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Posted 02 June 2007 - 09:24 AM

Go to www.imageshack.us and upload the picture. Make sure the extension is jpg/jpeg/gif (for smaller file size).

Once you uploaded, copy and paste the link here.

Looks like reinstalling sr.inf did not fix your problem. Maybe I'll have a look at those events and see how it goes.

#5 jgweed

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Posted 02 June 2007 - 09:25 AM

Here are instructions for inserting a graphic in a post, Reena:

http://www.bleepingcomputer.com/forums/t/14738/inserting-an-image-within-a-post/

Regards,
John

Edited by jgweed, 02 June 2007 - 09:25 AM.

Whereof one cannot speak, thereof one should be silent.

#6 Reena

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Posted 02 June 2007 - 10:37 AM

Thank you, again, Nikas, and also igweed.

I have had a go at taking a screen shot and of posting it here. tried for a thumbnail but am unsure what is going to show up. Apologies in advance!

[URL=http://img107.imageshack.us/my.php?image=computermanagementapplifw5.jpg

Now that can't be correct?

Edited by Reena, 02 June 2007 - 10:38 AM.


#7 Nikas

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Posted 02 June 2007 - 10:46 AM

The correct way should be [ url=http://img107.imageshack.us/my.php?image=computermanagementapplifw5.jpg]Picture[/url]

Removing the space I have added after [ and before u.

I don't see any error showing about System Restore.

What's all about the AVG? Just curious.

#8 Reena

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Posted 02 June 2007 - 10:52 AM

Yes, I wondered about the AVG references.

I have AVG anti-virus, free anti-spyware and the free root-kit(?) checker.I have used the anti spyware for years without any problems.

And what about the tipip ; DCOM ; amd sr. references.

I think I have trouble! :thumbsup:(

#9 Nikas

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Posted 02 June 2007 - 11:01 AM

What is the System Restore Service status and startup type now?

Look at this > How to troubleshoot the System Restore tool in Window XP. Give it a try of the various method and let me know how it goes.

Edited by Nikas, 02 June 2007 - 11:06 AM.


#10 Reena

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Posted 02 June 2007 - 11:05 AM

You asked : What is the System Restore Service status and startup type now?

Not sure if I understand your question burt S R still does not work!

#11 Nikas

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Posted 02 June 2007 - 11:13 AM

Click Start, Run, type services.msc, click ok.

It should popup a window now with all services listed. Next, scroll down to System Restore Service, scroll to the right of System Restore Service and see under the column of status and startup type. Tell me what is the status and startup type that you see now.

Also try the link I posted just now.

#12 Reena

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Posted 02 June 2007 - 11:22 AM

Automatic and Local System

#13 Nikas

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Posted 02 June 2007 - 11:24 AM

Does it state anything about started? If so, please double click it and under startup type click disable.

Next, right click on my computer > properties > system restore tab > turn off system restore > when done, click apply and ok.

Restart your computer.

Click start > run > services.msc . Scroll down to S R Service and double click on it then start it. And right click my computer > properties > S R tab > turn on system restore > when done, click apply and ok.

Let me know if anything you can't do or any error message you have got.

Edited by Nikas, 02 June 2007 - 11:32 AM.


#14 Reena

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Posted 02 June 2007 - 11:36 AM

I have tackled all(I think) of the above.

Clicking on "Start" gives me the error 1075 : Dependency service does not exist or marked for deletion.

I have to leave the PC for a while. Thanks for all you are doing .

#15 Reena

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Posted 02 June 2007 - 01:12 PM

If I click on; System Restore Service Properties..........General ........ Startup type : Automatic

Service Status : stopped

If I click on Start I get the above message :Error 1075




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