Posted 02 June 2007 - 04:11 AM
My laptop fell from the couch this evening. Everything on the screen froze, so I was forced to do a hard shut down. I restarted, and that was when the trouble started. After remaining on a black blank screen for a while, it slowly begins the process of starting Windows. The Windows logo appears and the loading bar moves, but nothing happens. I let it sit like that for a good long while, and it looked like it had finished. It went to a black screen again, and then shut itself down instantly and restarted. The process started over again. I can't get past that point.
I have tried:
1. Selecting "Last Known Good Configuration"
2. Starting in Safe Mode
3. Running Recovery Console. I became confused and stopped, not wanting to destroy anything.
4. Restarting again and again.
5. Choosing to start windows normally.
I do not have a backup of the files on my PC. That's my own fault of course, but nonetheless I would not like to lose them. I need my computer to do a multitude of daily tasks, so the prospect of waiting is a frightening one. I just installed the updated ZoneAlarm firewall on my computer too. ZL has given me problems before, though not of this magnitude. Could that be a possible cause? Is there anything I can do to save my computer? Any help would be greatly appreciated. Thank you very much.