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"windows Unable To Format Disk"

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#1 BalRocket


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Posted 01 June 2007 - 10:46 PM

I bought a New EMachines W3611 desktop PC in March of 2007. I have windows Vista Home Basic. I was wanting to do some Back-up onto Disk, so I purchased some Sony CD-RW Disks. I insert the disk and it prompts me to choose what I want to do. I chose to back up files to disk.

It then prompts me that the Disk needs to be formatted. So I start the format. It formats for about 12 minutes or so, then when it's about 98% finished it stops and a box pops up saying..."Windows was unable to format disk." It does this Every time I try to format a disk.

I happen to have a disk lying around that had been formatted and poppes it and and it would save files to the disk.

Bottom line, every time I try to format a disk to do some back-up it goes through the same routine as the aforementioned "Windows was unable to format disk." routine!

Should not a Brand New computer work properly when you pull it out of the box?? :huh: ....( I know....dream on...) :huh:

Is there someone who can set me in the right direction? I will much appreciate it! :huh:

BTW...the Disk Drive is.....Hitachi HDS721616PLA380 ATA Device.

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#2 usasma


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Posted 03 June 2007 - 06:02 AM

I think (but am not sure) that this may be related to loading the SATA drivers for your motherboard's controllers. At some point during the loading there should be a screen that prompts for drivers. The drivers may be available here: http://www.emachines.com/support/product_s...amp;model=W3611 but I'm not sure which one's to use. I'd suggest an email to their tech support for a more exact answer.
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#3 Herk


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Posted 03 June 2007 - 11:00 PM

Some newer drives only like high-speed CD-RW's, too. Mine won't work with slow ones.

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