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Computer Freezes At Safe Mode Boot Menu


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#1 sliktek

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Posted 01 June 2007 - 07:12 PM

My computer with the Windows XP Professional OS freezes when it gets to the Safe Mode Boot Menu. This is not when I hit F8. It just boots to that menu. When you select any of the options, it freezes and reboots. If you don't select an option, and let the time expire, it does the exact same thing. This happened randomly. My computer worked fine yesterday. All the sudden when I turned it on today this. I know enough about computers that I could back up all my data without booting windows and reformat, but I really would rather fix the issue than have to reformat my computer.

I tried to explain it as well as possible.


Thank you for all your help before and now I will be patient for responses.

Logan

Edited by sliktek, 01 June 2007 - 07:12 PM.


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#2 boopme

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Posted 01 June 2007 - 11:17 PM

Any error message with that
Might need a bios upgrade
What hardware do you have
RAM,motherboard
Do you have SP2 installed (service pack 2)
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#3 sliktek

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Posted 02 June 2007 - 12:05 AM

No error message.
I don't think its a bios upgrade because my computer worked perfectly fine a day ago.

I have 1 gigabyte of ram.

My Motherboard is whatever the motherboard in the hp dc7100 is. I don't want to open it up now.

Also, yes I do have service pack 2 installed.

#4 sliktek

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Posted 02 June 2007 - 04:31 PM

I need a solution for this soon, so is there anybody who can help me?

#5 boopme

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Posted 02 June 2007 - 06:43 PM

Perhaps do a repair install not a full,formatted. Back up anyway as you know how ,better safe than sorry, but generally not needed with a repair.
See these instructions
http://www.michaelstevenstech.com/XPrepairinstall.htm
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#6 usasma

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Posted 03 June 2007 - 07:12 AM

Try enabling boot logging. If that setting sticks, you'll be able to review the boot log to see where the startup stuff starts freezing.
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#7 sliktek

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Posted 04 June 2007 - 12:51 PM

Is there any other way besides repair install?

#8 usasma

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Posted 04 June 2007 - 02:48 PM

A repair install will leave your programs and files intact (but it's always a good idea to backup "just in case"). The biggest PITA is wading through the numerous Windows Updates! :thumbsup:
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#9 sliktek

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Posted 04 June 2007 - 07:20 PM

*******************SOLVED*************************************

All I had to do was boot off Windows Ultimate Boot CD and run chkdsk on my C drive and it repaired the files. I was than able to boot through the safe mode menu back into windows.

Thank you all for your help and effort.

Logan

#10 boopme

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Posted 04 June 2007 - 08:20 PM

Thanks for posting the solution :thumbsup:
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