Posted 31 May 2007 - 05:04 PM
Hi there! I'm posting on behalf of my 80 year-old mother.
There was an incident where a scan by Trend Micro found 1 TroJ_Generic.za, which was removed. I did post a log in the HijackThis Forum and was advised that no malware was found and I should post this Pogo/AOL problem in this forum.
My mother is a paying member of Club Pogo. The only way she can play is thru logging in using AOL.9.0 Optimized with her AOL screen name. When she logs off AOL (closing AOL's software) and tries to log on using IE7 or Firefox, she gets a message that her member name and/or password is invalid. Going back thru AOL.9.0, she can play her games in Club Pogo, but finds the same problem when she has to put her Pogo member name and password in order to access the email Pogo contact link page. Yet, in order to use her tokens for purchases in Pogo's Mini Mall, she has to use her member name and password to confirm and they work fine then. I was able to log into AOL.com using the screen name she plays under, but when trying to play games, was prompted to log in with the member name/password and had the same problem.
The next thing I did was try logging into Pogo (on Mom's pc) using my own member name and was able to sign in using any browser, no problem. So the question is, why am I able, when she is not?
Also, when going into Temporary Internet Files and History Settings, there are some files under View Objects listed as damaged when viewing Dependency under Properties...does this effect anything?
Any insight would be very much appreciated.