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Keyboard Doesn't Work In Safe Mode


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#1 TurtleLike

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Posted 31 May 2007 - 02:16 PM

Hello, My keyboard does not work in safe mode but does in normal mode.

When I look at the Keyboard settings in the control panel I can see my keyboard just fine in normal mode, but when I look at the same area in Safe Mode there is no text anywhere and I can't click on anything.

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#2 jwinathome

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Posted 31 May 2007 - 02:18 PM

Is it a USB keyboard?


You can or cannot get INTO safe mode?

Edited by jwinathome, 31 May 2007 - 02:19 PM.


#3 TurtleLike

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Posted 31 May 2007 - 02:28 PM

It is NOT a usb keyboard. It's a dell that came with the computer.

I CAN get into safe mode by pressing F8 then i can even move up to select safe mode with the arrow keys, the problem comes when I try and type anything in any kind of document. The mouse works fine but the keyboard is unresponsive, the num lock light is on but and when I press the num lock key nothing happens.

#4 jwinathome

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Posted 31 May 2007 - 02:31 PM

I found this article from the Microsoft Knowledge Base that should help you.

#5 TurtleLike

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Posted 31 May 2007 - 07:25 PM

I followed the link and it looked promising but did nothing. I followed the steps and tried it in both normal and safe modes. I noticed that the fix in the link was for windows 2000 computers...would that make a difference?




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