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Problems After Microsft Windows Update

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#1 Jacob2007


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Posted 31 May 2007 - 01:44 PM

Hello Every one!

Need Some Help With Windows XP Pro Sp2

Lately I Update From Microsft Windows Update..
This reliability update KB930916
I Didn't Pay Attention About That Update. I Was Fast Clicking,
And Download And Install An Update That I Do Not Need..

It Was Not Necessarily For My Computer
I Did Not Had This Problem That Microsoft Describe..

"This is a reliability update. Install this update to resolve an issue where a third-party driver installed on a computer that is running Windows XP may prevent you from opening files successfully on a NTFS file system volume."

I Was Thinking That Was Security Update Issue,(It Was Late At Night, And This Is The Time That Mistakes Happened).

Now After This Update.. There Is 2 Hardware That Are Not Working
1. USB Flash Drive SanDisk Cruzer Micro 2GB.. With U3


When I Stuck The USB Flash Drive To The USB Port, It Start The Auto play, And Stuck With The Auto play, Cancel Won't Stop It.. If I Press Shift Before I Connect The USB Flash Drive, The Auto Play Is Disabled, But When I Go In To My Computer.. I Do Not See Nothing.. The Computer Freeze, And Only Reboot With The Quick Little Boot Button On The Computer Is Doing The Restart,
Ctr+Alt+Del Bring Up The Task Manager, Choosing Shut Down Tab, And Restart..
Windows Refused To Do The Restart...
Normally Before That KB930916 Windows Xp Update.. When I Connect The USB Flash Drive, I Got The Sandisk Launchepad Opened, And It Was Working Fine.
I Uninstalled That Certain Microsoft Windows Update - KB930916.
But No Luck.. Still The USB Flash Drive Stuck On Auto play When He's Connected To The USB Port. (Any USB Port 2.0/1.1).

The Second Hardware That Stop Working Is The ATAPI CD-RW
Any CD That I Pot Inside That Cd Rom, Music Files, Video Files, The Files On That Cd Is Not Showing In The Right Click Mouse On The ATAPI CD-RW ( In My Computer ) And Choosing Explore. He Is Not Responding To Any CD...

If You Know How To Solve This Problem, It Will Be Great. :thumbsup:

Thank You !


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#2 shropwhite


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Posted 31 May 2007 - 03:38 PM

hi mate not a expert but go to set program access and defaults click on add or remove make sure show updates is on then find the update you want to remove.try that it might work

#3 Jacob2007

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Posted 31 May 2007 - 04:01 PM

Well I Was Trying To That, I Uninstalled That Certain Microsoft Windows Update - KB930916.
But No Luck..

#4 garmanma


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Posted 31 May 2007 - 04:31 PM

Uninstall the Sandisk software in Add/Remove programs, then go to Device Manager and remove the USB storeage device and the CDROM drive. Reboot the computer, it'll detect the CDROM drive and reload the drivers. After that's done, reinstall the USB device
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