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Hp Pavilion Ze4900 (wont Boot-blue Screen)


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#1 Banks

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Posted 30 May 2007 - 06:48 PM


Windows will not boot. When I turn it on, it goes to a black screen with white lettering giving me 3 different safe mode options, start windows normally, or last good conifguration and when I click any of them it acts like its worrking then a blue screen pops up for like a second, and it says.

"UNMOUNTABLE_BOOT_VOLUME

We apologize for your convenience, but Windows did not start successfully. A recent hardware or software change might have caused this. BLAH BLAH BLAH

Check to make sure new hardware or software properly installed. If this is a new installization ask youir hard or software manufacturer for any windows updates you might need

If problems continue disable or remove any newly installeds software. Disable BIOS or memory options such as catching or shadowing. If you need to use safe mode to remove or disable components restartt your computer./ Press F8 to select advanced startup options and then select safe mode."

Then it goes back to that black screen...how do I fix this very frusterating problem?



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#2 garmanma

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Posted 30 May 2007 - 08:01 PM

Read this article. Pay attention to damaged files section
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#3 Banks

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Posted 30 May 2007 - 09:03 PM

Ok thanks for replying. But I went to that link and it didnt really say anyway to fix the problem?

And it says that the blue screen should be saying something like this "(0xbbbbbbbb) "

But mine says:

**stop: 0x000000ED (0x85378E30,0xc0000006, 0x000000000, 0x00000000)

Does that apply to anything on that link? Because I cant find it...and Im pretty sure I have the repair disc somewhere, but last time this happened I put in the disc and the computer didnt say anything aknowledging I put it in...So if I do find it how do I use it?

Im lost without my laptop. :flowers: :thumbsup:


#4 Nikas

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Posted 31 May 2007 - 07:13 AM

Look more carefully on the link.

When you first restart your computer during the upgrade to Windows XP or when you start Windows XP, you may receive the following error message, where aaaaaaaa, bbbbbbbb, cccccccc, and dddddddd are hexadecimal numbers that may vary:


Did you set your first boot device to CD-ROM?

#5 garmanma

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Posted 31 May 2007 - 07:20 AM

If this is the case, restart the computer to the Recovery Console, and then use the chkdsk /r command to repair the volume. After you repair the volume, check your hardware to isolate the cause of the file system damage.

To do this, use the following steps:
1. Start your computer with the Windows startup disks, or with the Windows CD-ROM if your computer can start from the CD-ROM drive.
2. When the Welcome to Setup screen appears, press R to select the repair option.
3. If you have a dual-boot or multiple-boot computer, select the Windows installation that you want to access from the Recovery Console.
4. Type the administrator password when you are prompted to do so.

NOTE: If no administrator password exists, press ENTER.
5. At the command prompt, on the drive where Windows is installed, type chkdsk /r, and then press ENTER.
6. At the command prompt, type exit, and then press ENTER to restart your computer.For additional information about how to use the Recovery Console in Windows XP, click the article number below to view the article in the Microsoft Knowledge Base:
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#6 Banks

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Posted 31 May 2007 - 03:30 PM

Look more carefully on the link.

When you first restart your computer during the upgrade to Windows XP or when you start Windows XP, you may receive the following error message, where aaaaaaaa, bbbbbbbb, cccccccc, and dddddddd are hexadecimal numbers that may vary:


Did you set your first boot device to CD-ROM?


Ummm...huh? What does that mean? :thumbsup:

garmanma Posted Today, 07:20 AM

If this is the case, restart the computer to the Recovery Console


How do I do that? The laptop came with an all in one repair disc thingie and I put it in the computer and it doesn't show any sign of it reading it? And I put in the cd and push R where?


#7 Banks

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Posted 31 May 2007 - 03:54 PM

Umm I think I just put the first boot device to CD rom. But it didnt do anything?



#8 garmanma

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Posted 31 May 2007 - 04:06 PM

I have never had a system that didn't come with a Windows disc. I would feel better if someone else with that expertise helps you. To boot to the CDROM drive you have to enter the BIOS and change the boot order. To do that with an HP, I believe you start pressing the F1 key after the info screen comes up, but wait until someone familiar with your laptop comes aboard
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#9 Banks

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Posted 31 May 2007 - 05:21 PM

Allright i did change the boot order n change it to cd rom as the first thing on the list...now what?

#10 oldf@rt

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Posted 31 May 2007 - 05:52 PM

There is a boot menu built into most HP laptops hit the {ESC} key when the splash screen is on this will bring you to the menu where you are able to select where to boot from. Also, most HPs of this series came with two discs, an operating system disc and an applications and drivers dvd. the OS disc is bootable, the App and driver dvd is not. There is also a built in hard drive diagnostics in the bios of most hp/Compaq laptops. If you continue to have problems, try to run this.
The name says it all -- 59 and holding permanently

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#11 Banks

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Posted 31 May 2007 - 09:49 PM

There is a boot menu built into most HP laptops hit the {ESC} key when the splash screen is on this will bring you to the menu where you are able to select where to boot from. Also, most HPs of this series came with two discs, an operating system disc and an applications and drivers dvd. the OS disc is bootable, the App and driver dvd is not. There is also a built in hard drive diagnostics in the bios of most hp/Compaq laptops. If you continue to have problems, try to run this.


Ummm yeah i already changed the boot order...but it didnt do anything? And the cd I have is supposedly all in one? And yeah...can anyone please give me some helpful information?

#12 oldf@rt

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Posted 31 May 2007 - 11:14 PM

That Hp laptop did not have a recovery disk set. All of that series laptop came with two disks. 1 os cd and one application/driver dvd. the application/driver disk is not bootable you must us the Operating System cd.
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#13 usasma

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Posted 01 June 2007 - 02:53 PM

http://aumha.org/a/stop.php#0xed
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

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#14 Banks

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Posted 01 June 2007 - 06:52 PM

That Hp laptop did not have a recovery disk set. All of that series laptop came with two disks. 1 os cd and one application/driver dvd. the application/driver disk is not bootable you must us the Operating System cd.


Ok so I guess Ill look for that and what do I do if im able to find it?


http://aumha.org/a/stop.php#0xed


Ummm..I went to that link..and all it does is show my problem?

#15 Banks

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Posted 01 June 2007 - 07:44 PM

And is there a way to fix this PROBLEM and still have all the documents the laptop had in it...because i had lots of valuable stuff in it!!!!




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