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Computer Randomly Freezing


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#1 gerget

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Posted 29 May 2007 - 04:48 PM

I'm lost and I'm hoping someone more experienced can help me out. I'm not sure what is going on and I though it may have been malware but the HJT forum says my log is clean and advised me to post here.

The main problem I'm having is that my computer is randomly freezing. It doesn't blue screen or reboot it just stops dead in its tracks. The only thing I can do is a hard reboot. It happens when I'm using it, browsing the internet, playing games, watching movies etc. It also happens when I leave it alone doing nothing. It happens from anywhere between once/twice per day to a couple times per hour.

This problem is fairly new and has only been happening for about 2 weeks.

I have tried defragging and running chkdsk. Neither of which seemed to help. I didn't install any new hard or software before the problems began. Also if it is makes a difference my Windows take a long time to start up, about 5 min and my IE also doesn't work, it'll open it just wont do anything.

Comp. Stats.
CPU- AMD XP 2500+
Ram- 1024 MB
Mobo- MSI KT6
HD- 40GB(main) 80GB(data)
Video- ATI x1650
Sound- Audigy 2 ZS

Windows XP Home Edition Service Pack 2

Thanks in Advance for any and all help.

Edited by gerget, 29 May 2007 - 04:52 PM.


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#2 Budapest

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Posted 30 May 2007 - 12:17 AM

Check the Event Viewer for any errors at the time of the freezes.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#3 gerget

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Posted 30 May 2007 - 10:57 AM

I don't see any errors at the time of the last freeze. I'll start keeping a log and update you if I notice anything. There are some errors in there but not at the times of the freezes. This SidebySide Error seems to happen alot and in groups of 6. I'm not sure if this is relevant or not but here is what the most recent group of errors said.

**As of this edit my computer has frozen 5 times more, none of which have any errors in the Event Viewer. Will continue to monitor**

Event Type:	ErrorEvent Source:	SideBySideEvent Category:	NoneEvent ID:	32Date:		29/05/2007Time:		4:25:17 PMUser:		N/AComputer:	YOUR-C11D8749B2Description:Dependent Assembly Microsoft.VC80.MFCLOC could not be found and Last Error was The referenced assembly is not installed on your system.For more information, see Help and Support Center at [url="http://go.microsoft.com/fwlink/events.asp"]http://go.microsoft.com/fwlink/events.asp[/url].Event Type:	ErrorEvent Source:	SideBySideEvent Category:	NoneEvent ID:	59Date:		29/05/2007Time:		4:25:17 PMUser:		N/AComputer:	YOUR-C11D8749B2Description:Resolve Partial Assembly failed for Microsoft.VC80.MFCLOC. Reference error message: The referenced assembly is not installed on your system..For more information, see Help and Support Center at [url="http://go.microsoft.com/fwlink/events.asp"]http://go.microsoft.com/fwlink/events.asp[/url].Event Type:	ErrorEvent Source:	SideBySideEvent Category:	NoneEvent ID:	59Date:		29/05/2007Time:		4:25:17 PMUser:		N/AComputer:	YOUR-C11D8749B2Description:Generate Activation Context failed for C:\WINDOWS\WinSxS\x86_Microsoft.VC80.MFC_1fc8b3b9a1e18e3b_8.0.50727.163_x-ww_39049d00\MFC80U.DLL. Reference error message: The operation completed successfully..For more information, see Help and Support Center at [url="http://go.microsoft.com/fwlink/events.asp"]http://go.microsoft.com/fwlink/events.asp[/url].Event Type:	ErrorEvent Source:	SideBySideEvent Category:	NoneEvent ID:	32Date:		29/05/2007Time:		4:25:17 PMUser:		N/AComputer:	YOUR-C11D8749B2Description:Dependent Assembly Microsoft.VC80.MFCLOC could not be found and Last Error was The referenced assembly is not installed on your system.For more information, see Help and Support Center at [url="http://go.microsoft.com/fwlink/events.asp"]http://go.microsoft.com/fwlink/events.asp[/url].Event Type:	ErrorEvent Source:	SideBySideEvent Category:	NoneEvent ID:	59Date:		29/05/2007Time:		4:25:17 PMUser:		N/AComputer:	YOUR-C11D8749B2Description:Resolve Partial Assembly failed for Microsoft.VC80.MFCLOC. Reference error message: The referenced assembly is not installed on your system..For more information, see Help and Support Center at [url="http://go.microsoft.com/fwlink/events.asp"]http://go.microsoft.com/fwlink/events.asp[/url].Event Type:	ErrorEvent Source:	SideBySideEvent Category:	NoneEvent ID:	59Date:		29/05/2007Time:		4:25:17 PMUser:		N/AComputer:	YOUR-C11D8749B2Description:Generate Activation Context failed for C:\WINDOWS\WinSxS\x86_Microsoft.VC80.MFC_1fc8b3b9a1e18e3b_8.0.50727.163_x-ww_39049d00\MFC80U.DLL. Reference error message: The operation completed successfully..For more information, see Help and Support Center at [url="http://go.microsoft.com/fwlink/events.asp"]http://go.microsoft.com/fwlink/events.asp[/url].

Edited by gerget, 31 May 2007 - 12:13 AM.


#4 usasma

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Posted 31 May 2007 - 12:14 PM

I see that you're viewing this topic, so I'll leave this note:
I've got some ideas for this (for troubleshooting) and will try to post back in a few hours if someone else doesn't post before I do.
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#5 nutech

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Posted 31 May 2007 - 03:43 PM

Check this link out

http://support.microsoft.com/kb/923014

#6 gerget

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Posted 31 May 2007 - 09:24 PM

Thanks, I'll try that and see if it helps with the SidebySide errors. Although I don't think those errors are what is causing my freezing issue it would be nice clean those up.

#7 usasma

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Posted 01 June 2007 - 02:51 PM

I can't find the links, but it's either a piece of spyware that HP installs (most likely) or that iTunes installs (less likely). Removing the offending software should stop the errors.
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#8 gerget

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Posted 02 June 2007 - 12:25 PM

The only problem with that is I do not have, nor have I ever, installed iTunes. I'm also fairly certian that HP, I'm assuming you mean Hewlett-Packard, has never installed anything on my computer due to the fact that it is a custom built and I have no HP hardware.

If I'm wrong and you mean something else I would love to know more of what it is your speaking of. Also wouldn't the HJT forum have caught something in my log?

#9 usasma

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Posted 03 June 2007 - 06:59 AM

The iTunes/HP stuff was my best recollection of the problem from having worked with it at work a while back. It's not an easy error to pin down tho'.

A bit more info:
http://support.microsoft.com/kb/914061
http://support.microsoft.com/kb/834503
http://www.winsupersite.com/showcase/whistler_fusion.asp

It seems that you'll have to locate the program that's causing this error and fix that in order to remove the errors. I'd suggest searching your system for .dmp and .mdmp files that were generated around the time of the error message. Then use this link to anlyze them ( http://forums.majorgeeks.com/showthread.php?t=35246 ) and post the results here.

Edited by usasma, 03 June 2007 - 07:10 AM.

My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#10 gerget

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Posted 03 June 2007 - 11:15 AM

First I want to thank you usasma, and the others, for all the help you have given me so far. I really appreciate all of your help in trying to diagnose this problem.

List of my issues so far.

First I don't have any .dmp or .mdmp anywhere even near the times/dates of the freezes. There are a 3 different ones peppered throughout those dates but nothing that I can see would cause constant freezing, at this point its happening almost every hour. I also don't get an error message or BSOD or anything. My computer just stops dead. The stopping dead might account for the lack of .dmp/.mdmp. Yesterday (02/05/07) alone I had 7 of these freezes and there are none of these files for yesterday.

The tutorial from Majorgeeks also doesn't seem to help. Its asking me to analyze these said .dmps which I don't have.

With concerns to the first 3 links, to my understanding they are all about the SidebySide Errors I was having. I have not seen any of those since I followed the advice of nutech. If my understanding of these is wrong let me know.

It's never easy is it... :thumbsup:

Also yesterday I had these errors happening multiple times per second at 11:57pm, 9:22pm and 9:24pm. In case it is relevant here they are. They were all the same with two of these messages (not errors) followed my on error. Then it repeats itself multiple times, 9 or so repetitions per second in the above minutes.
Event Type:	InformationEvent Source:	Service Control ManagerEvent Category:	NoneEvent ID:	7035Date:		02/06/2007Time:		9:22:44 PMUser:		YOUR-C11D8749B2\Isaac WooComputer:	YOUR-C11D8749B2Description:The Application Management service was successfully sent a start control.For more information, see Help and Support Center at [url="http://go.microsoft.com/fwlink/events.asp"]http://go.microsoft.com/fwlink/events.asp[/url].Event Type:	InformationEvent Source:	Service Control ManagerEvent Category:	NoneEvent ID:	7036Date:		02/06/2007Time:		9:22:44 PMUser:		N/AComputer:	YOUR-C11D8749B2Description:The Application Management service entered the stopped state.For more information, see Help and Support Center at [url="http://go.microsoft.com/fwlink/events.asp"]http://go.microsoft.com/fwlink/events.asp[/url].Event Type:	ErrorEvent Source:	Service Control ManagerEvent Category:	NoneEvent ID:	7023Date:		02/06/2007Time:		9:22:44 PMUser:		N/AComputer:	YOUR-C11D8749B2Description:The Application Management service terminated with the following error: The specified module could not be found. For more information, see Help and Support Center at [url="http://go.microsoft.com/fwlink/events.asp"]http://go.microsoft.com/fwlink/events.asp[/url].

Edited by gerget, 03 June 2007 - 11:29 AM.


#11 usasma

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Posted 04 June 2007 - 06:41 AM

More articles:
http://support.microsoft.com/kb/328213
http://www.windowsbbs.com/showthread.php?t=35587

But, as we get deeper and deeper into this, it seems to point to a general problem with the OS. Here's what I'd suggest:

1) Complete these 2 free online scans to ensure that your system is free of malware (in case something has subverted your current protection):

http://safety.live.com
http://housecall.trendmicro.com

2) Perform a repair install of Windows XP: http://www.michaelstevenstech.com/XPrepairinstall.htm
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#12 gerget

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Posted 04 June 2007 - 11:50 AM

I can't do the Windows Live scan because my IE doesn't work and hasn't for many months...maybe even a year or so. I have no idea why though. I'm doing the trend micro scan now, hopefully my computer makes it through the whole thing without freezing.

Will post my results.

#13 usasma

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Posted 04 June 2007 - 02:45 PM

Not a problem. I'm partial to the http://safety.live.com scan but the TrendMicro scan works just as well for finding malware. If the TrendMicro scan comes up clean, go ahead and start the Repair Install.
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#14 gerget

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Posted 06 June 2007 - 12:29 PM

The scan was clean and I have repair installed. Its still freezing though. Any other ideas?

I've noticed, and it could just be coincidence, but it seems to be worse on warmer days. The days it was 34C it was locking up much more than today nad yesterday which have only been about 10C. My BIOS temps and the temp monitor I have were not reading that high when I was having the problems so I assumed it was not that. Could I have been wrong? My CPU normally runs around 55C load temp and the System is about 48C load. I know these temps are not ideal but I wouldn't think they would be causing stability issues. On the hot days my CPU probably idles closer to 60C but my CPU has been hotter than that before and I've never had these issues. What do you think?

#15 seanoydams

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Posted 08 June 2007 - 12:40 PM

Hello,

I read all your post from the beginning to the last page. In a situation like this, alot of things u have to put into consideration.
Please kindly answer this questions as they will give us a headway to solving this problem.

1. Did you install any hardware before your computer start freezing?
2. Did install any software from a Cd or from the internet?
3. Do you are any Antivirus program strong enough to detect a malwares , trojans and scripts on your system?
4. How old is your system?

Answer this question and I will know what to do next.

There is a solution to the problem .

Later.

Hello,

I read all your post from the beginning to the last page. In a situation like this, alot of things u have to put into consideration.
Please kindly answer this questions as they will give us a headway to solving this problem.

1. Did you install any hardware before your computer start freezing?
2. Did install any software from a Cd or from the internet?
3. Do you are any Antivirus program strong enough to detect a malwares , trojans and scripts on your system?
4. How old is your system?

Answer this question and I will know what to do next.

There is a solution to the problem .

Later.




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