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Possible Quickbrowser Problem


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#1 CatVert68

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Posted 28 May 2007 - 11:46 AM

I've been cleaning multiple viruses, trojans, and spyware from the computer my two teenagers share for the past week. The computer name is Simba and it's running XP Pro SP2. In order to clean the machine, I've loaded Norton IS 2007 and Ad-Aware SE. Both have updated definition files.

The current problem is that Norton reports that it has blocked an attack on Simba. The detail is that the attacking computer was also Simba and the destination address was www.top-banner.com.

After researching the top-banner reference here and on other sites, I've done the following:

1. Searched hard drive and registry for any instances of QuickBrowser.exe. None were found.
2. Removed AOL Instant Messenger, Yahoo Toolbar, and Viewpoint Media Player software from the system.
3. Downloaded HiJackTHis, performed a scan, and looked in the log for QuickBrowser references (none found)
4. Renamed HJT to HJAnalyze.exe and ran it again. Still, no QB indicators found.

Throughout this ordeal, IE has consistently been unable to load. I'm running FireFox to have browser capability. In addition, the computer cannot access any of the shares or shared printers on my home network.

Any ideas? I'm fresh out of them!

Regards,
Bill

Edited by CatVert68, 28 May 2007 - 11:47 AM.


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#2 buddy215

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Posted 28 May 2007 - 12:28 PM

The info in the link below is kind of dated. Don't know if it still applies.
http://www.bleepingcomputer.com/forums/t/3262/how-to-remove-quickbrowserexe-top-bannerscom/

If the above info doesn't do it for you, follow the directions below.
Install Super Antispyware. Run it in safe mode. Allow it to quarantine whatever it finds.
http://www.superantispyware.com/

Run the online scan for Bit Defender in normal mode. Allow it to quarantine whatever it finds.
http://www.bitdefender.com/scan8/ie.html

--------------------------------------------------------------------------------

Post a Hijack This log in the Hijack This Forum by following the directions in the link below if the programs above have not removed ALL malware. DO NOT post the log in this forum.
http://www.bleepingcomputer.com/forums/t/34773/preparation-guide-for-use-before-using-malware-removal-tools-and-requesting-help/
--------------------------------------------------------------------------------

How To start Windows in Safe Mode
http://www.bleepingcomputer.com/tutorials/how-to-start-windows-in-safe-mode/

“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss

A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”


#3 CatVert68

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Posted 28 May 2007 - 01:18 PM

I checked the first link prior to posting, but I'm running the SuperAV in Safe Mode now. We'll see if that turns up anything. For the BitDefender product, I can't do the online scan because IE isn't working and BD needs IE, apparently. I'll download the eval product and see what that turns up.

Thanks for the response.

#4 CatVert68

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Posted 28 May 2007 - 02:31 PM

SuperAV found and fixed about 50 threats that Norton and Adware had not picked up. The top-banner problem seems to be fixed as a result but IE is still hosed and the local networking is still inoperative. It looks like I'm going to have to have the kids move their data to DVD so I can reload the OS from scratch.

Oh, well.

#5 buddy215

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Posted 28 May 2007 - 05:31 PM

Trend Micro house call works using Firefox.
http://housecall.trendmicro.com/
You should post a Hijack This log in the Hijack This forum. Hey, it might not be as bad as you think. The link is in my first post.

“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss

A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”





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