I'm a bit confused....what you're saying is that it opens in itunes, but not in anything else?
The only thing that I can think of is that Apple (itunes and whatever other software they have floating around) is exteremley particular about what software runs it's hardware. Chances are that there's a setting in the ipod that will allow "drag and drop" capability from within Windows explorer. Most (at least some) MP3 players have this setting, for the same reason as Apple-they want you to use the software that they provided. If you've got a manual, can you search through it for a drag and drop feature that can be turned on and off?
I was able to find THIS
on Apple site about the "do not disconnect" issue. It appears that by following the links in the fifth post, the user had solved the issue. It might be worth looking into. It might also be helpful to read the rest of the thread, which consists of 112 replies!
Let us know if this works for you!
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