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Pop-ups Galore - Vundo And Likely More


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#1 Trulie

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Posted 27 May 2007 - 06:31 PM

My parents' computer started giving them random pop-ups ("you've been infected - buy this stuff and we'll 'fix' it" type pop-ups). After a few days, it no longer started up in normal mode. On my next visit to town, I tried to fix it as a Mother's Day present. IExplore was constantly up in the task manager. I downloaded firefox and cleared the shortcuts to internet explorer. After numerous scans and fixes based on similar problems I have seen here; I seemed to remove all malware. I thought all was good.

But sadly, it has returned. I am hoping to fix this for a Father's Day present as well. Any help would be greatly appreciated. I'm back in town to help them again, and I am absolutely stumped. Thank you for your time thus far.

They are running on Windows XP and so far I've run:

AdAware SE with the latest definitions
CCleaner
Spybot Search and Destroy
Windows Defender
SmitFraudFix
NoLop
VundoFix
AVG Anti-Spyware
Drweb-curit
SDFix

I also have been using HijackThis, Avenger, KillBox, OTMoveIt, and ComboFix as a novice to attempt to fix it.

VundoFix will find files after every reboot, as well as several others. I do get a classic sys32 file in HJT of a randomly created filename that I remove each reboot as well.

I have and am able to save more log files of any of the above programs and am available to post them if requested.

My parents and I would be absolutely greatful for any advice lended.

Thank you so much!

Edited by Trulie, 27 May 2007 - 06:43 PM.


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#2 buddy215

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Posted 27 May 2007 - 08:33 PM

Welcome to BC
Post a Hijack This log in the Hijack This Forum. NOT in this forum. Scroll down to #9 in the link below for the download link for Hijack This. Include your post here, also.
http://www.bleepingcomputer.com/forums/t/34773/preparation-guide-for-use-before-using-malware-removal-tools-and-requesting-help/

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#3 quietman7

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Posted 27 May 2007 - 09:34 PM

...I also have been using HijackThis, Avenger, KillBox, OTMoveIt, and ComboFix as a novice to attempt to fix it.

Most of these and others in your list are specialized tools normally used by malware removal experts who are helping others to investigate and remove malware infections in the Hijackthis forum. They are intended to be used under the guidance and supervision of an expert. Using a specialized tool incorrectly could adversely impact your system. Misusing Avenger could even prevent your system from ever starting up again.

And most of the log entries in HijackThis are required to run a computer and removing essential ones can potentially cause serious damage to your system. HijackThis relies on experts to interpret the log entries and determine what needs to be fixed. You should NOT fix anything yourself without consulting a expert as to what to fix. Doing so could adversely impact your system.

Do as buddy215 suggests and post your hijackthis log in the in the HijackThis Logs and Analysis Forum, NOT here, for assistance by the HJT Team Experts. A member of the Team will walk you through, step by step, on how to clean your computer. If you post your log back in this thread, the response from the HJT Team will be delayed because your post will have to be moved. This means it will fall in line behind any others posted that same day.

Start a new topic, give it a relevant title and post your log along with a brief description of your problem, a summary of any anti-malware tools you have used and a summary of any steps that you have performed on your own. Please include the top portion of the HijackThis log that lists version information. An expert will analyze your log and reply with instructions advising you what to fix.

Please be patient. It may take a while to get a response because the HJT Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

If after 5 days you still have received no response, then post a link to your HJT log in the thread titled "Haven't Had A Reply In Five Days?".

After posting a log you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc.) unless advised by a HJT Team member. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make may cause confusion for the member assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.
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#4 Trulie

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Posted 28 May 2007 - 08:30 AM

Thank you for your response!

I seemed to do nothing out of the ordinary, but one of my scans must have taken off a good part of the problem. I am worried that it is lying dormant just waiting for me to leave town and wreak havoc on my parents again.

I posted my log in the HJT forums under the title "Had Vundo before - hopefully no remaining problems".

I will refrain from doing any home novice repair with tools so strong and permanent as avenger and HijackThis etc.

Hopefully I've done no damage, I "fixed" files that were old programs no longer in use with missing target files as well as files that seemed to be classic O4 vundo entry with "randomlettershere.dll"

Thank you again for your time.

#5 quietman7

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Posted 28 May 2007 - 03:02 PM

Your welcome and good luck.

Since your log is posted here, I will close this thread.
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