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Hi TrinityImages and welcome to Bleeping Computer.
Sorry to hear you've got problems but we'll get you
cleaned up in no time.
I see you've posted in the appropriate forums so
that's a start. Our staff is the best out there and work
really hard to help others with problems. Their time
is valuable and entirely voluntary so give them a few
minutes or so to attend to your posts.
Enjoy your stay, glad to have you with us.