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Can't Get Rid Of All Of The Adware Pop-ups


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10 replies to this topic

#1 Spader

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Posted 25 May 2007 - 06:06 PM

A poor decision to download a file has me infected with a lot of pop-up ads. I deleted the original file a long time ago. I keep scouring my computer with McAfee Virus Scanner, Ad-Aware and Spy Bot and the same things keep reappearing after I've deleted them. I need to know what the source is (if there is one) and delete it. Most of the ads pop up in IE but one or two also happen in FireFox. The pop-ups even come up in safe mode.

Here is my HijackThis log:
Logfile of HijackThis v1.99.1
Scan saved at 7:02:06 PM, on 5/25/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\McAfee.com\VSO\mcvsshld.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
c:\program files\mcafee.com\agent\mcagent.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\Program Files\McAfee.com\VSO\oasclnt.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
C:\Program Files\Dell\OpenManage\Client\Iap.exe
c:\program files\mcafee.com\agent\mcdetect.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfService.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfAgent.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\taskmgr.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://127.0.0.1:4664/&s=aHDgrrhqwhcHLg8vbvOGTOT6zRw
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [VSOCheckTask] "C:\PROGRA~1\McAfee.com\VSO\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [VirusScan Online] C:\Program Files\McAfee.com\VSO\mcvsshld.exe
O4 - HKLM\..\Run: [OASClnt] C:\Program Files\McAfee.com\VSO\oasclnt.exe
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] c:\PROGRA~1\mcafee.com\agent\mcupdate.exe
O4 - HKLM\..\Run: [MPFExe] C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {25365FF3-2746-4230-9DA7-163CCA318309} (Automatic Driver Installation Control) - http://inst.c-wss.com/n019p/EN/install/gtdownlr.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/shared/m...01/mcinsctl.cab
O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebook.com/controls/Facebo...otoUploader.cab
O16 - DPF: {639658F3-B141-4D6B-B936-226F75A5EAC3} (CPlayFirstDinerDash2Control Object) - http://www.shockwave.com/content/dinerdash...h2.1.0.0.67.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.mcafee.com/molbin/shared/m...,26/mcgdmgr.cab
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
O23 - Service: GoogleDesktopManager - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktopManager.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Iap - Dell Inc - C:\Program Files\Dell\OpenManage\Client\Iap.exe
O23 - Service: McAfee WSC Integration (McDetect.exe) - McAfee, Inc - c:\program files\mcafee.com\agent\mcdetect.exe
O23 - Service: McAfee.com McShield (McShield) - McAfee Inc. - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee Task Scheduler (McTskshd.exe) - McAfee, Inc - c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee Corporation - C:\PROGRA~1\McAfee.com\PERSON~1\MpfService.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe



Thanks.

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#2 miekiemoes

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Posted 26 May 2007 - 12:55 AM

Hello,

I see you have Viewpoint installed...
Viewpoint Manager is considered as foistware instead of malware since it is installed without users approval but doesn't spy or do anything "bad". This will change from what we know in 2006 read this article: http://www.clickz.com/news/article.php/3561546
I suggest you remove the program now. Go to Start > Settings > Control Panel > Add/Remove Programs and remove the following programs if present.
  • Viewpoint
  • Viewpoint Manager
  • Viewpoint Media Player
Then, * Download Combofix to your desktop.
Doubleclick combofix.exe
Follow the prompts.
Don't click on the window while the fix is running, because that will cause your system to hang.

When finished and after reboot (in case it asks to reboot), it should open a log, combofix.txt.
Post this log in your next reply together with a new hijackthislog.
Do NOT post the ComboFix-quarantined-files.txt - unless I ask you to.
AntispywareScanners---Antivirus Scanners---Firewalls---Online Scanners---Prevention---Help! My computer is slow---My Blog---Follow me on Twitter.
My help is ALWAYS FREE, but if you want to donate to help me continue my fight against malware -- click here!
Asking for help via Private Message or Mail will be ignored - So If you need help, post your problem in the forum.

#3 Spader

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Posted 26 May 2007 - 10:13 AM

Thanks so much for your help. My computer seems to be running slower (but it might just be because I didn't give it enough time at start up) but I haven't had a pop-up in IE yet. Anyway, my computer did restart. And here's the log:

"Janice" - 2007-05-26 10:57:49 Service Pack 2
ComboFix 07-05.26.3.V - Running from: "C:\Documents and Settings\Janice\Desktop\"


(((((((((((((((((((((((((((((((((((((((((((((((((( V Log )))))))))))))))))))))))))))))))))))))))))))))))))))))))


C:\WINDOWS\system32\ssqpn.dll
C:\WINDOWS\system32\awtqpmj.dll
C:\WINDOWS\system32\awtqqpm.dll
C:\WINDOWS\system32\winowl32.dll
C:\WINDOWS\system32\yccdd.bak1
C:\WINDOWS\system32\yccdd.bak2
C:\WINDOWS\system32\yccdd.ini
C:\WINDOWS\system32\yccdd.ini2
C:\WINDOWS\system32\yccdd.tmp
C:\WINDOWS\system32\npqss.ini
C:\WINDOWS\system32\yccdd.bak1
C:\WINDOWS\system32\yccdd.bak2
C:\WINDOWS\system32\yccdd.ini
C:\WINDOWS\system32\yccdd.ini2
C:\WINDOWS\system32\yccdd.tmp
C:\WINDOWS\system32\yccdd.bak1
C:\WINDOWS\system32\yccdd.bak2
C:\WINDOWS\system32\yccdd.ini
C:\WINDOWS\system32\yccdd.ini2
C:\WINDOWS\system32\yccdd.tmp
C:\WINDOWS\system32\ddccy.dll
C:\WINDOWS\system32\qomnlmm.dll


* * * POST RUN FILES/FOLDERS * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *



((((((((((((((((((((((((((((((( Files Created from 2007-04-26 to 2007-05-26 ))))))))))))))))))))))))))))))))))


2007-05-25 19:01 <DIR> d-------- C:\HijackThis
2007-05-25 15:56 <DIR> d-------- C:\Program Files\SpywareBlaster
2007-05-25 14:20 50,745 --a------ C:\WINDOWS\system32\gwpupcob.dll
2007-05-24 21:03 <DIR> d-------- C:\WINDOWS\pss
2007-05-24 14:18 664 --a------ C:\WINDOWS\system32\d3d9caps.dat
2007-05-24 14:16 <DIR> d-------- C:\Program Files\The Learning Company
2007-05-24 14:11 269,312 --a------ C:\WINDOWS\uninst.exe
2007-05-24 14:10 <DIR> d-------- C:\Documents and Settings\Janice\WINDOWS
2007-05-24 14:10 <DIR> d-------- C:\DOCUME~1\Janice\WINDOWS
2007-05-23 19:01 <DIR> d-------- C:\Program Files\Common Files\Skype
2007-05-23 14:09 <DIR> d-------- C:\DOCUME~1\ALLUSE~1\APPLIC~1\Spybot - Search & Destroy
2007-05-22 18:56 <DIR> d-------- C:\DOCUME~1\Janice\APPLIC~1\Lavasoft
2007-05-22 18:28 <DIR> d--h----- C:\WINDOWS\PIF
2007-05-22 18:21 <DIR> d-------- C:\Documents and Settings\Janice\Saved Games
2007-05-22 18:21 <DIR> d-------- C:\DOCUME~1\Janice\Saved Games
2007-05-22 18:21 <DIR> d-------- C:\DOCUME~1\Janice\APPLIC~1\FloodLightGames
2007-05-22 18:21 <DIR> d-------- C:\DOCUME~1\ALLUSE~1\APPLIC~1\FloodLightGames
2007-05-21 17:00 <DIR> d-------- C:\DOCUME~1\Janice\APPLIC~1\Viewpoint
2007-05-15 19:25 <DIR> d-------- C:\DOCUME~1\Janice\APPLIC~1\gtk-2.0
2007-05-15 17:20 <DIR> d-------- C:\DOCUME~1\Janice\APPLIC~1\Inkscape
2007-05-15 17:13 <DIR> d-------- C:\Program Files\Inkscape
2007-05-12 13:54 284,032 --a------ C:\WINDOWS\system32\XceedZip.dll
2007-05-12 13:54 <DIR> d-------- C:\Program Files\MidiNotate
2007-05-12 13:50 <DIR> d-------- C:\Program Files\NoteWorthy Composer
2007-04-28 16:15 <DIR> d-------- C:\DOCUME~1\ALLUSE~1\APPLIC~1\Skype


(((((((((((((((((((((((((((((((((((((((((((((((( Find3M Report )))))))))))))))))))))))))))))))))))))))))))))))))))))

2007-05-26 14:53:18 -------- d-----w C:\Program Files\Dell
2007-05-24 17:03:32 -------- d-----w C:\DOCUME~1\Janice\APPLIC~1\Skype
2007-05-23 23:01:13 -------- d-----w C:\Program Files\Skype
2007-05-22 22:56:09 -------- d-----w C:\Program Files\Lavasoft
2007-05-22 22:54:27 -------- d-----w C:\Program Files\Common Files\Wise Installation Wizard
2007-05-12 17:54:45 -------- d--h--w C:\Program Files\InstallShield Installation Information
2007-04-18 16:12:23 2,854,400 ----a-w C:\WINDOWS\system32\msi.dll
2007-04-13 01:31:05 -------- d-----w C:\Program Files\Yahoo!
2007-04-04 19:39:56 -------- d-----w C:\Program Files\Common Files\AOL
2007-04-04 19:39:56 -------- d-----w C:\Program Files\AIM
2007-03-30 01:55:43 -------- d-----w C:\Program Files\AIM6
2007-03-17 13:43:01 292,864 ----a-w C:\WINDOWS\system32\winsrv.dll
2007-03-15 23:03:50 335 ----a-w C:\WINDOWS\nsreg.dat
2007-03-08 15:36:28 577,536 ----a-w C:\WINDOWS\system32\user32.dll
2007-03-08 15:36:28 40,960 ----a-w C:\WINDOWS\system32\mf3216.dll
2007-03-08 15:36:28 281,600 ----a-w C:\WINDOWS\system32\gdi32.dll
2007-03-08 13:47:48 1,843,584 ----a-w C:\WINDOWS\system32\win32k.sys


(((((((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))


*Note* empty entries & legit default entries are not shown

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects]
{4B646AFB-9341-4330-8FD1-C32485AEE619}=C:\WINDOWS\system32\gwpupcob.dll [2007-05-25 14:20]
{53707962-6F74-2D53-2644-206D7942484F}=C:\PROGRA~1\SPYBOT~1\SDHelper.dll [2005-05-31 01:04]
{761497BB-D6F0-462C-B6EB-D4DAF1D92D43}=C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll [2005-11-10 13:22]
{AA58ED58-01DD-4d91-8333-CF10577473F7}=c:\program files\google\googletoolbar2.dll [2007-03-07 00:02]
{AF69DE43-7D58-4638-B6FA-CE66B5AD205D}=C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll [2007-05-23 18:16]
{CA6319C0-31B7-401E-A518-A07C3DB8F777}=C:\Program Files\BAE\BAE.dll [2006-07-26 17:09]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SoundMAXPnP"="C:\Program Files\Analog Devices\Core\smax4pnp.exe" [2004-10-14 19:42]
"VSOCheckTask"="C:\PROGRA~1\McAfee.com\VSO\mcmnhdlr.exe" [2005-07-08 18:18]
"VirusScan Online"="C:\Program Files\McAfee.com\VSO\mcvsshld.exe" [2005-08-10 12:49]
"OASClnt"="C:\Program Files\McAfee.com\VSO\oasclnt.exe" [2005-08-11 22:02]
"MCAgentExe"="c:\PROGRA~1\mcafee.com\agent\mcagent.exe" [2005-09-22 18:29]
"MCUpdateExe"="C:\PROGRA~1\mcafee.com\agent\mcupdate.exe" [2006-01-11 12:05]
"MPFExe"="C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe" [2005-11-11 17:00]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [2006-09-01 16:57]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"appinit_dlls"=C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Adobe Reader Speed Launch.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Adobe Reader Speed Launch.lnk
backup=C:\WINDOWS\pss\Adobe Reader Speed Launch.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Google Updater.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Google Updater.lnk
backup=C:\WINDOWS\pss\Google Updater.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Aim6]
"C:\Program Files\AIM6\aim6.exe" /d locale=en-US ee://aol/imApp

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DVDLauncher]
"C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Google Desktop Search]
"C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MSMSGS]
"C:\Program Files\Messenger\msmsgs.exe" /background

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
"C:\Program Files\QuickTime\qttask.exe" -atboottime

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Skype]
"C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SunJavaUpdateSched]
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\swg]
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\TkBellExe]
"C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Yahoo! Pager]
"C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet


[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\D]
AutoRun\command- D:\menu.exe

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\E]
AutoRun\command- E:\wd_windows_tools\setup.exe

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{34f20b4c-37bc-11db-a79b-001372999273}]
AutoRun\command- E:\JDSecure\Windows\JDSecure31.exe


Contents of the 'Scheduled Tasks' folder
2007-05-26 15:01:53 C:\WINDOWS\tasks\McAfee.com Scan for Viruses - My Computer (MOM-BASEMENT-Janice).job

********************************************************************

catchme 0.3.681 W2K/XP/Vista - userland rootkit detector by Gmer, http://www.gmer.net
Rootkit scan 2007-05-26 11:01:52
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0


********************************************************************

Completion time: 2007-05-26 11:02:50 - machine was rebooted
C:\ComboFix-quarantined-files.txt ... 2007-05-26 11:02

--- E O F ---

Thanks again. I really, really appreciate this. :thumbsup:

#4 miekiemoes

miekiemoes

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Posted 26 May 2007 - 01:23 PM

Hi,

Can you also post a new HijackThislog please?

By the way, can you tell me what is present in next folder?

C:\Documents and Settings\Janice\WINDOWS

I don't mean the C:\Windows-folder, but the Windows folder present in the C:\Documents and settings\Janice - folder

My computer seems to be running slower (but it might just be because I didn't give it enough time at start up)

Well, you have McAfee installed... and at startup everything may be slower because McAfee requires a lot of CPU to startup as well.
AntispywareScanners---Antivirus Scanners---Firewalls---Online Scanners---Prevention---Help! My computer is slow---My Blog---Follow me on Twitter.
My help is ALWAYS FREE, but if you want to donate to help me continue my fight against malware -- click here!
Asking for help via Private Message or Mail will be ignored - So If you need help, post your problem in the forum.

#5 Spader

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Posted 26 May 2007 - 01:50 PM

Okay. In C:\Document and Settings\Janice there is a folder titled "System." There does not appear to be anything inside of that folder.

I am still getting pop-ups but not as often. Thanks again.

Here is a new hijack this log:
Logfile of HijackThis v1.99.1
Scan saved at 2:42:32 PM, on 5/26/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\Dell\OpenManage\Client\Iap.exe
C:\Program Files\McAfee.com\VSO\mcvsshld.exe
C:\Program Files\McAfee.com\VSO\oasclnt.exe
c:\program files\mcafee.com\agent\mcdetect.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
C:\Program Files\QuickTime\qttask.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfService.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfAgent.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wuauclt.exe
C:\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://127.0.0.1:4664/&s=aHDgrrhqwhcHLg8vbvOGTOT6zRw
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {4B646AFB-9341-4330-8FD1-C32485AEE619} - C:\WINDOWS\system32\gwpupcob.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\BAE\BAE.dll
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [VSOCheckTask] "C:\PROGRA~1\McAfee.com\VSO\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [VirusScan Online] C:\Program Files\McAfee.com\VSO\mcvsshld.exe
O4 - HKLM\..\Run: [OASClnt] C:\Program Files\McAfee.com\VSO\oasclnt.exe
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] c:\PROGRA~1\mcafee.com\agent\mcupdate.exe
O4 - HKLM\..\Run: [MPFExe] C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {25365FF3-2746-4230-9DA7-163CCA318309} (Automatic Driver Installation Control) - http://inst.c-wss.com/n019p/EN/install/gtdownlr.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/shared/m...01/mcinsctl.cab
O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebook.com/controls/Facebo...otoUploader.cab
O16 - DPF: {639658F3-B141-4D6B-B936-226F75A5EAC3} (CPlayFirstDinerDash2Control Object) - http://www.shockwave.com/content/dinerdash...h2.1.0.0.67.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.mcafee.com/molbin/shared/m...,26/mcgdmgr.cab
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll
O23 - Service: GoogleDesktopManager - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktopManager.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Iap - Dell Inc - C:\Program Files\Dell\OpenManage\Client\Iap.exe
O23 - Service: McAfee WSC Integration (McDetect.exe) - McAfee, Inc - c:\program files\mcafee.com\agent\mcdetect.exe
O23 - Service: McAfee.com McShield (McShield) - McAfee Inc. - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee Task Scheduler (McTskshd.exe) - McAfee, Inc - c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee Corporation - C:\PROGRA~1\McAfee.com\PERSON~1\MpfService.exe

#6 miekiemoes

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Posted 26 May 2007 - 02:27 PM

Hi,

In C:\Document and Settings\Janice there is a folder titled "System." There does not appear to be anything inside of that folder

I assume you mean that this "system" folder is inside the Windows-folder present in the C:\Document and Settings\Janice folder?
So, as I understand, in the C:\Document and Settings\Janice\Windows-folder, there's actually only an empty system folder?

Anyway, Please set your system to show all files.
Click Start.
Open My Computer.
Select the Tools menu and click Folder Options.
Select the View Tab. Under the Hidden files and folders heading, select Show hidden files and folders.
Uncheck: Hide file extensions for known file types
Uncheck the Hide protected operating system files (recommended) option.
Click Yes to confirm.
Click OK.

Please hide your hidden files and folders afterwards again, when we are done with this thread and your problems are solved, because above instructions to set your system to show all files, unhide legit files and folders as well.
And I don't want you to delete them because they may look suspicious. To hide them again, just perform the above instructions in the opposite way.


Then look again in that folder C:\Document and Settings\Janice\Windows and let me know if it shows more there.

Let's deal with the rest now as well..

Check and fix next entry in HijackThis:

O2 - BHO: (no name) - {4B646AFB-9341-4330-8FD1-C32485AEE619} - C:\WINDOWS\system32\gwpupcob.dll


Did you set this? Or recognise this setting?

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://127.0.0.1:4664/&s=aHDgrrhqwhcHLg8vbvOGTOT6zRw

If not, check and fix that entry as well. If not sure, just leave it.

Delete next file if still present:

C:\WINDOWS\system32\gwpupcob.dll

If you can't delete it, reboot your computer and try to delete it again.

Then, Your version of Java is outdated and needs to be updated to take advantage of fixes that have eliminated security vulnerabilities.
Updating Java:
  • Download the latest version of Java Runtime Environment (JRE) 6u1.
  • Scroll down to where it says "Java Runtime Environment (JRE) 6u1".
  • Click the "Download" button to the right.
  • Check the box that says: "Accept License Agreement".
  • The page will refresh.
  • Click on the link to download Windows Offline Installation, Multi-language and save to your desktop.
  • Close any programs you may have running - especially your web browser.
  • Go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java.
  • Check any item with Java Runtime Environment (JRE or J2SE) in the name.
    - Examples of older versions in Add or Remove Programs:
    • Java 2 Runtime Environment, SE v1.4.2
    • J2SE Runtime Environment 5.0
    • J2SE Runtime Environment 5.0 Update 6
  • Click the Remove or Change/Remove button.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-6-windows-i586.exe to install the newest version.
Post a new HijackThislog in your next reply and also give feedback about that Windows-folder :thumbsup:
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#7 Spader

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Posted 26 May 2007 - 10:28 PM

Okay. So first off, yes there is a folder named "System" in the folder "Windows." No, there wasn't anything hidden in there. I could not say for sure, but I may have found something in there with a virus or adware scanner. I don't remember. Either way, nothing there any more.

Next, I had to reboot my computer, but I deleted that file: C:\WINDOWS\system32\gwpupcob.dll.

I wasn't sure about the R1 setting, so I left it alone.

As far as Java goes, however, I was unable to download the software. When I clicked on the download button at that first page, I was linked to a page with this message:

Fatal Error: We're sorry, an unexpected error occurred, so your transaction cannot be completed at this time. Please help us resolve this error as soon as possible by e-mailing our support department at ( Download Center Customer Service ) the name and/or URL of the page you were on and a copy of the following error message:


Unknown error encountered

Maybe I should just uninstall Java until I can get an updated version downloaded?

Last order of business, here's the new HJT Log:

Logfile of HijackThis v1.99.1
Scan saved at 11:22:25 PM, on 5/26/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\McAfee.com\VSO\mcvsshld.exe
C:\Program Files\McAfee.com\VSO\oasclnt.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
C:\Program Files\QuickTime\qttask.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\Program Files\Dell\OpenManage\Client\Iap.exe
c:\program files\mcafee.com\agent\mcdetect.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfService.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfAgent.exe
C:\WINDOWS\system32\wuauclt.exe
C:\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://127.0.0.1:4664/&s=aHDgrrhqwhcHLg8vbvOGTOT6zRw
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\BAE\BAE.dll
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [VSOCheckTask] "C:\PROGRA~1\McAfee.com\VSO\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [VirusScan Online] C:\Program Files\McAfee.com\VSO\mcvsshld.exe
O4 - HKLM\..\Run: [OASClnt] C:\Program Files\McAfee.com\VSO\oasclnt.exe
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe
O4 - HKLM\..\Run: [MPFExe] C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {25365FF3-2746-4230-9DA7-163CCA318309} (Automatic Driver Installation Control) - http://inst.c-wss.com/n019p/EN/install/gtdownlr.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/shared/m...01/mcinsctl.cab
O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebook.com/controls/Facebo...otoUploader.cab
O16 - DPF: {639658F3-B141-4D6B-B936-226F75A5EAC3} (CPlayFirstDinerDash2Control Object) - http://www.shockwave.com/content/dinerdash...h2.1.0.0.67.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.mcafee.com/molbin/shared/m...,26/mcgdmgr.cab
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll
O23 - Service: GoogleDesktopManager - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktopManager.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Iap - Dell Inc - C:\Program Files\Dell\OpenManage\Client\Iap.exe
O23 - Service: McAfee WSC Integration (McDetect.exe) - McAfee, Inc - c:\program files\mcafee.com\agent\mcdetect.exe
O23 - Service: McAfee.com McShield (McShield) - McAfee Inc. - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee Task Scheduler (McTskshd.exe) - McAfee, Inc - c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee Corporation - C:\PROGRA~1\McAfee.com\PERSON~1\MpfService.exe

Thanks again.

#8 miekiemoes

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Posted 27 May 2007 - 03:50 AM

Hi,

Your HijackThislog looks clean again.

Delete the C:\Document and Settings\Janice\Windows-folder, since it's actually containing only one empty folder system.

Concerning Java, no don't uninstall it yet, uninstall it once you got the download of the latest version.
Try again later if you can download it - also make sure your McAfee is not interfering with the download.


Please read my Prevention page with lots of info and tips how to prevent this in the future.
And if you want to improve speed/system performance after malware removal, take a look here.

Happy Surfing again!
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#9 Spader

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Posted 27 May 2007 - 11:06 AM

Thank you again for helping me. I would never have gotten that by myself. I'm so lucky I found this website and that you helped me. Fight on against malware!

#10 miekiemoes

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Posted 27 May 2007 - 12:47 PM

You're most welcome :thumbsup:
AntispywareScanners---Antivirus Scanners---Firewalls---Online Scanners---Prevention---Help! My computer is slow---My Blog---Follow me on Twitter.
My help is ALWAYS FREE, but if you want to donate to help me continue my fight against malware -- click here!
Asking for help via Private Message or Mail will be ignored - So If you need help, post your problem in the forum.

#11 miekiemoes

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Posted 29 May 2007 - 05:30 PM

Since this issue appears resolved ... this Topic is closed.
If you need this topic reopened for continuations of existing problems, please request this by sending me a PM with the address of the thread. This applies only to the original topic starter.

Everyone else please begin a New Topic.
AntispywareScanners---Antivirus Scanners---Firewalls---Online Scanners---Prevention---Help! My computer is slow---My Blog---Follow me on Twitter.
My help is ALWAYS FREE, but if you want to donate to help me continue my fight against malware -- click here!
Asking for help via Private Message or Mail will be ignored - So If you need help, post your problem in the forum.




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