Hey, guys- in a hurry, have to be breif but need some help!
I recently replaced my old CD burning drive with an HP DVD840i lightscribe dual-layer drive. After installing the Nero software that came with, I tried to burn a DVD. No luck. I then tried to burn a CD to test what I was doing wrong- on putting the blank CD into the drive, my computer desided to restart. So, with a sigh, I tried again. Restarted again.
Unfortunantly, upon the second restart, although I was able to remove the CD from the drive as Windows was starting, upon the closing of the (empty) drive door, it restarted AGAIN! It continued to do this until I was forced to pull the plug. It was eventually restarting every few seconds, not even going all the way.
I unplugged the drive and re-tried. As soon as the computer came on, it went back to continuously restarting. With a sinking feeling, I turned off the computer and took out the drive once more. The only reason I am able to type to you right now is that the drive is not pluged into the computer.
Have I done something wrong? I have never installed a burner before, but I carefully observed where the old one was and followed all the directions....
I went to the HP website looking for help, and found this page, which I thought was the answer to my problem: http://h10025.www1.hp.com/ewfrf/wc/generic...=reg_R1002_USEN
But as it turns out, I don't have the problematic software anyway, so that isn't it.
Am I doomed to a DVD-burnerless life?!? Help or advice, anyone?