Posted 18 January 2005 - 12:22 AM
First I countn't get into netscape mail nor my excite mail & I
couldn't figure out the problem. I had just updated the definitions for my
SpywareBlaster, installed Spybot Search & Destroy, ZoneAlarm & deleted Ad-Aware
& Installed the newest version, so I thought one of those was the problem.
I might add that I have other email
accounts, including Outlook Express that are still working fine.
Therefore I unchecked each item in my startup menu except explorer and
my Dsl (internet service), then began checking them back one at a time.
When I got to my Zone Alarm both of my emails would work again & I ended
up uninstalling it.
Making a long story short it was apparently not the ZoneAlarn because it
didn't end up fixing the problem. BTW, I never did finish checking all the items in the
startup menu because I was convinced it was the Zone Alarm.
Now, I am thinking it may be the Spybot SD because when I try to go to excite
through my Internet Explorer browser, I usually use Firefox, a pop up says Spybot
SD won't let me download because of it, although it does end up letting me in, I just
keep getting the popup.
Now, when I try getting in with my Mozilla Firefox browser I get a page that says
"The browser you're using is not allowing you to sign in to Excite."
The thing is I do have cookies enabled & java script, at least I do with Firefox
browser & I am unsure about IE as I don't use it much.
Any ideas anyone? I would rather wait on suggestions before I uninstall
Spybot SD. Also I didn't understand the setting up of the Spybot & the Zone Alarm
so I could very well have set them up in such a way as to cause the problems.
BTW, I can get my netscape mail now.