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Vista And Directx


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#1 MichaelSC

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Posted 21 May 2007 - 10:36 PM

Got a new Dell Inspiron E1705 a couple of months ago. Was rather annoyed that Vista came with it already, since it's still brand new without any service packs or patches yet. So I put up with a few quirks hoping that they would be resolved in time. Needless to say my patience is wearing and so I stumbled across this site and decided to ask for some help.

Periodically, for no discernable reason, when I go to play some of the built in games like Freecell, MahJongg, Minesweeper, etc., I get the error message "Failed to create DirectX devide". Usually, if I reboot, that takes care of the problem, until the next time it randomly decides to give the problem again.

As I understand it, DirectX is an integral part of Vista, and it's not something that I can start or restart, install, uninstall, or re-install. Can anyone give me some assistance on what to do about this? It's rather annoying having to restart the computer just to play a quick game of solitaire. After checking, at least one of my other games, Guild Wars, also fails with a DirectX error.

OS: Windows Vista Home Premium, version 6.00 (build 6000)

Thanks,

Mike

Edited by MichaelSC, 21 May 2007 - 11:17 PM.


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#2 usasma

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Posted 22 May 2007 - 07:07 AM

First step in all troubleshooting (IMO) is to double check for malware (fixing an infected system just isn't possible until the infection is removed). Try these free, online scans:

http://safety.live.com
http://housecall.trendmicro.com

Presuming that you came up clean, I'd suspect that it's either your DirectX that's corrupted, or that your video card drivers are corrupted.

Go to Start and type in "dxdiag" (without the quotes) and press Enter. Check for any problems or stuff that's disabled in the various tabs.

I'd suggest trying to reinstall DirectX 10 (links follow this post) - then trying to reinstall the video drivers. But, I don't have a really good "feel" for this as there's 1) no DX10 uninstaller available (that I could find) and 2) no "valid" Vista driver for your video card (I don't know if Dell has access to nVidia stuff that users don't have). Barring that, I'd suggest a repair of Vista.

DirectX10 info: http://windowshelp.microsoft.com/Windows/e...480ad91033.mspx

You can download DirectX 10 from here: http://msdn2.microsoft.com/en-us/xna/aa937788.aspx

It appears that nVidia doesn't have any Vista drivers for your nVidia GeForce Go 7800 256MB video card (I presume that this is your video card). Strangely enough, Dell claims that it has nVidia Vista drivers for that video card here: http://support.dell.com/support/downloads/...p;fileid=190734
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#3 MichaelSC

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Posted 30 May 2007 - 08:16 PM

Thanks very much for the response. Just yesterday, I found more current drivers for my NVIDIA GeForce Go 7900 GS card on Dell's website. Seems that PC video card drivers can be found on NVIDIA's site, but they expect the computer makers to do their own drivers for laptops.

Haven't had an exhaustive test yet, but haven't had the problem appear yet, either, since I installed the updated drivers. Will let you all know if the problem pops up again.

#4 DJBPace07

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Posted 31 May 2007 - 09:03 PM

Most laptop manufacturers take their time when making the special drivers needed for notebook computers. You may be able to install hacked Omega drivers if your current ones aren't working out.

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