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My Comp Is Not Working Right...


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#1 Vaerli

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Posted 20 May 2007 - 01:33 PM

Okay, so the main problem is that firefox doesn't work(I've reinstalled it, and updated it to v2, but I liked the v1.5.11 better), and email sites won't work(Yahoo, AIM...ect. Can't send messages)

Even in IE7, things don't go near as fast on the internet as they should. I've run Bitdefender, Ad-aware, CCleaner, and Regcure, and fixed whatever they could. I've still got a problem... in the past I've been able to find things and kill them, but they would still act like they were on it, but then I could system restore, and it would take care of it. I can't do that this time though, because I set the percent usage down, and it invalidated all my restore points before that(I was trying to clean crap off and save space afterward, and see if it would help).

So, any suggestions?


I'm almost just resigned to reformatting my comp, after I back up all my stuff on my other computer.

Q6600, 4GB g-skill, 8800GT, P5N-D motherboard
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#2 fozzie

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Posted 20 May 2007 - 03:19 PM

please read and follow all instructions in the pinned topic titled "Preparation Guide For Use Before Posting A Hijackthis Log". You may have performed some of these steps already. About half way down are instructions for downloading HijackThis and creating a log.

When you have done that, post a log in the HijackThis Logs and Analysis Forum, NOT here, for assistance by the HJT Team Experts. A member of the Team will walk you through, step by step, on how to clean your computer. If you post your log back in this thread, the response from the HJT Team will be delayed because your post will have to be moved. This means it will fall in line behind any others posted that same day.

Start a new topic, give it a relevant title and post your log along with a brief description of your problem, a summary of any anti-malware tools you have used and a summary of any steps that you have performed on your own. Please include the top portion of the HijackThis log that lists version information. An expert will analyze your log and reply with instructions advising you what to fix.

Please be patient. It may take a while to get a response because the HJT Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

If after 5 days you still have received no response, then post a link to your HJT log here.

After posting a log you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc.) unless advised by a HJT Team member. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make may cause confusion for the member assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

#3 Vaerli

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Posted 20 May 2007 - 10:28 PM

Ah, so you think its totally something that would show in there....

Actually, I think it might be: Trojan.BHO.ContextAds.A (bitdefender says it blocks it every time I run a Ad-Aware scan. I think its a service, and something in hijackthis resembles it.)

I'm just not sure about removing it. I don't want to mess with the Hijackthis unless I know for sure...


Well, thanks anyways. Its sure gonna be hard to not mess with stuff trying to fix it. :/

Thanks again.

Ah, so you think its totally something that would show in there....

Actually, I think it might be: Trojan.BHO.ContextAds.A (bitdefender says it blocks it every time I run a Ad-Aware scan. I think its a service, and something in hijackthis resembles it.)

I'm just not sure about removing it. I don't want to mess with the Hijackthis unless I know for sure...


Well, thanks anyways. Its sure gonna be hard to not mess with stuff trying to fix it. :/

Thanks again.

Q6600, 4GB g-skill, 8800GT, P5N-D motherboard
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#4 tg1911

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Posted 20 May 2007 - 11:00 PM

HijackThis is not something you use on your own.
You should never attempt to fix anything using HijackThis, until someone who is experienced at reading the log outputs, has a chance to review it.
Fixing the wrong items can make your computer unbootable.

Removing entries in HJT before the problem is properly identified, and correct removal instructions posted, can make the problem undetectable to other detection and removal tools.
HijackThis should only be used to clean up the entries left behind, after you have properly removed the offending program, file, trojan, worm, hijacker, etc.
And this usually requires help.

I suggest you post a HJT log for our Team to examine.
They'll take you through the fix, step-by-step.

Edited by tg1911, 20 May 2007 - 11:01 PM.

MOBO: GIGABYTE GA-MA790X-UD4P, CPU: Phenom II X4 955 Deneb BE, HS/F: CoolerMaster V8, RAM: 2 x 1G Kingston HyperX DDR2 800, VGA: ECS GeForce Black GTX 560, PSU: Antec TruePower Modular 750W, Soundcard: Asus Xonar D1, Case: CoolerMaster COSMOS 1000, Storage: Internal - 2 x Seagate 250GB SATA, 2 x WD 1TB SATA; External - Seagate 500GB USB, WD 640GB eSATA, 3 x WD 1TB eSATA

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#5 Vaerli

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Posted 20 May 2007 - 11:22 PM

Yeah, thats why I didn't mess with it.... and I'm leaving it up to them.

I'm really hoping they can get to it before I really have to reformat. My parents aren't very happy that they're paying for internet that isn't working right.

At the end there, I was just saying it would be hard not to mess with cleanings and other stuff like that.. :/

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#6 tg1911

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Posted 20 May 2007 - 11:48 PM

Ahhh, the temptation to keep trying, to fix it. :thumbsup:
Try to resist.
Any changes you make to your system, could change the results of the posted log, making it more difficult to properly clean your system.

If you haven't heard back from them in 5 days, go to this topic, Haven't Had A Reply In Five Days?, and carefully follow all directions.
MOBO: GIGABYTE GA-MA790X-UD4P, CPU: Phenom II X4 955 Deneb BE, HS/F: CoolerMaster V8, RAM: 2 x 1G Kingston HyperX DDR2 800, VGA: ECS GeForce Black GTX 560, PSU: Antec TruePower Modular 750W, Soundcard: Asus Xonar D1, Case: CoolerMaster COSMOS 1000, Storage: Internal - 2 x Seagate 250GB SATA, 2 x WD 1TB SATA; External - Seagate 500GB USB, WD 640GB eSATA, 3 x WD 1TB eSATA

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