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Internet Explorer & Msn Not Working But Firefox Does


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#1 killthatvirus

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Posted 20 May 2007 - 06:25 AM

My internet explorer browser & msn have stopped working but i can still access the internet through Mozilla Firefox. can someone please tell me how to fix this :thumbsup:

heres my log:
Logfile of HijackThis v1.99.1
Scan saved at 9:18:10 PM, on 5/20/2007
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Ulead Systems\DVD\USISrv.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Microsoft Works\WksSb.exe
C:\WINDOWS\Mixer.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIAAP.EXE
C:\Program Files\Winamp\winampa.exe
C:\Program Files\Common Files\DriveCleaner Free\dcsm.exe
C:\Program Files\AIM\aim.exe
C:\Program Files\Spyware Doctor\swdoctor.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\Program Files\SEC\Natural Color\NaturalColorLoad.exe
C:\WINDOWS\System32\alg.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
C:\WINDOWS\System32\wdfmgr.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Winamp\winamp.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://runonce.msn.com/?v=msgrv75
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = localhost:8182
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Need2Find Bar BHO - {4D1C4E81-A32A-416b-BCDB-33B3EF3617D3} - (no file)
O2 - BHO: iMeshBar BHO - {5345A7A1-805A-4923-B505-86B2FEBA3FE0} - C:\Program Files\iMeshBar\bar\1.bin\IMESHBAR.DLL
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1\tools\iesdsg.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O3 - Toolbar: iMeshBar - {5345A7A9-805A-4923-B505-86B2FEBA3FE0} - C:\Program Files\iMeshBar\bar\1.bin\IMESHBAR.DLL
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [WorksFUD] C:\Program Files\Microsoft Works\wkfud.exe
O4 - HKLM\..\Run: [USIUDF_Eject_Monitor] C:\Program Files\Common Files\Ulead Systems\DVD\USISrv.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
O4 - HKLM\..\Run: [C-Media Mixer] Mixer.exe /startup
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [ScreenPrint32] C:\Program Files\ScreenPrint32 v3\ScreenPrint32.exe -startup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [EPSON Stylus C67 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIAAP.EXE /P23 "EPSON Stylus C67 Series" /O6 "USB001" /M "Stylus C67"
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [dcsm] "C:\Program Files\Common Files\DriveCleaner Free\dcsm.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [NI.UWA7P_0001_N91M0809] "C:\Documents and Settings\Annabelle\Desktop\New Folder\WinAntiVirusPro2007FreeInstall.exe" -nag
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\swdoctor.exe" /Q
O4 - Startup: Xfire.lnk = C:\Program Files\Xfire\Xfire.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O4 - Global Startup: NaturalColorLoad.lnk = ?
O8 - Extra context menu item: &Search - http://ka.bar.need2find.com/KA/menusearch.html?p=KA
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/14246df86b7359...ip/RdxIE601.cab
O16 - DPF: {5C051655-FCD5-4969-9182-770EA5AA5565} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary/Solit...wn.cab56986.cab
O16 - DPF: {5D6F45B3-9043-443D-A792-115447494D24} (UnoCtrl Class) - http://messenger.zone.msn.com/EN-AU/a-UNO1/GAME_UNO1.cab
O16 - DPF: {70BA88C8-DAE8-4CE9-92BB-979C4A75F53B} (GSDACtl Class) - http://launch.gamespyarcade.com/software/launch/alaunch.cab
O16 - DPF: {7E980B9B-8AE5-466A-B6D6-DA8CF814E78A} (MJLauncherCtrl Class) - http://messenger.zone.msn.com/EN-US/a-LUXR/mjolauncher.cab
O16 - DPF: {82FFA573-38AA-482A-99AD-91F697B91631} (Installer.InstallControl) - http://static.35mb.com/applet/applet_o.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMesse...pDownloader.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://messenger.zone.msn.com/binary/ZIntro.cab56649.cab
O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe...nt.cab56907.cab
O16 - DPF: {DA758BB1-5F89-4465-975F-8D7179A4BCF3} (WheelofFortune Object) - http://messenger.zone.msn.com/binary/WoF.cab57176.cab
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Filter: text/html - {2AB289AE-4B90-4281-B2AE-1F4BB034B647} - (no file)
O21 - SSODL: BQVejWAEq - {A0BC4D24-0A16-E78E-CA29-8F8899F42964} - C:\WINDOWS\System32\xj.dll (file missing)
O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe

Edited by killthatvirus, 20 May 2007 - 09:07 AM.


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#2 killthatvirus

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Posted 20 May 2007 - 07:08 PM

anyone? :thumbsup:

#3 killthatvirus

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Posted 21 May 2007 - 07:51 PM

*bump*

#4 RichieUK

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Posted 22 May 2007 - 04:43 AM

Welcome to the BleepingComputer HijackThis Logs and Analysis forum killthatvirus :thumbsup:

Before we can provide you with any further assistance,you first need to go here and install Service Pack 1;
http://www.microsoft.com/windowsxp/downloa...p1/default.mspx
This will patch numerous security vulnerabilities in Internet Explorer and the Windows operating system.
As your machine stands right now it's exremely vulnerable to infection.
You need to get these updates installed first before we can proceed or we’ll both be wasting our time.

Note:
Do not install Service pack 2.
If you install SP 2 on an infected machine it will cause serious problems within the operating system.

Post a new Hijackthis log into your next reply please.

Edited by RichieUK, 22 May 2007 - 04:59 AM.

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#5 killthatvirus

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Posted 22 May 2007 - 08:48 AM

i downloaded sp1a but it was unable to connect to the server when i tried installing it :thumbsup:

#6 RichieUK

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Posted 22 May 2007 - 10:04 AM

Please make sure all hidden files are showing:
* Click 'Start'.
* Open 'My Computer'.
* Select the 'Tools' menu and click 'Folder Options'.
* Select the 'View' tab.
* Under the 'Hidden files and folders' heading select 'Show hidden files and folders'.
* Uncheck the 'Hide file extensions for known types' option.
* Uncheck the 'Hide protected operating system files (recommended)' option.
* Click Yes to confirm.
* Click OK.

*******************************

Let see if we can get rid of some of the junk that will probably be causing your problem.
Click Start/Control Panel/Add or Remove Programs and remove DriveCleaner Free/DriveCleaner if present,then restart your pc.

*******************************

Please download DrWeb-CureIt & save it to your desktop. DO NOT perform a scan yet.

You should copy/print the following because you need to be in Safe Mode from here on.

Reboot your computer into SAFE MODE" using the F8 method.
To do this,restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly.
A menu will appear with several options.
Use the arrow keys on your keyboard to navigate and select the option to run Windows in "Safe Mode".

Have Hijack This fix the following by placing a check in the appropriate boxes and selecting 'Fix checked'.
Make sure all browser and all Windows Explorer windows are closed before fixing:
O2 - BHO: Need2Find Bar BHO - {4D1C4E81-A32A-416b-BCDB-33B3EF3617D3} - (no file)
O2 - BHO: iMeshBar BHO - {5345A7A1-805A-4923-B505-86B2FEBA3FE0} - C:\Program Files\iMeshBar\bar\1.bin\IMESHBAR.DLL
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O3 - Toolbar: iMeshBar - {5345A7A9-805A-4923-B505-86B2FEBA3FE0} - C:\Program Files\iMeshBar\bar\1.bin\IMESHBAR.DLL
O4 - HKLM\..\Run: [dcsm] "C:\Program Files\Common Files\DriveCleaner Free\dcsm.exe"
O4 - HKLM\..\Run: [NI.UWA7P_0001_N91M0809] "C:\Documents and Settings\Annabelle\Desktop\New Folder\WinAntiVirusPro2007FreeInstall.exe" -nag
O8 - Extra context menu item: &Search - http://ka.bar.need2find.com/KA/menusearch.html?p=KA
O18 - Filter: text/html - {2AB289AE-4B90-4281-B2AE-1F4BB034B647} - (no file)
O21 - SSODL: BQVejWAEq - {A0BC4D24-0A16-E78E-CA29-8F8899F42964} - C:\WINDOWS\System32\xj.dll (file missing)

Exit Hijackthis.

Find and delete if present:
C:\Program Files\Common Files\DriveCleaner Free
C:\Documents and Settings\Annabelle\Desktop\New Folder\WinAntiVirusPro2007FreeInstall.exe

Scan with DrWeb-CureIt as follows:
* Double-click on drweb-cureit.exe to start the program. An "Express Scan of your PC" notice will appear.
* Under "Start the Express Scan Now", Click "OK" to start. This is a short scan that will scan the files currently running in memory and when something is found, click the Yes button when it asks you if you want to cure it.
* Once the short scan has finished, Click Options > Change settings
* Choose the "Scan tab" and UNcheck "Heuristic analysis"
* Back at the main window, click "Select drives" (a red dot will show which drives have been chosen)
* Then click the "Start/Stop Scanning" button (green arrow on the right) and the scan will start.
* When done, a message will be displayed at the bottom advising if any viruses were found.
* Click "Yes to all" if it asks if you want to cure/move the file.
* When the scan has finished, look if you can see the icon next to the files found. If so, click it, then click the next icon right below and select "Move incurable".
(This will move it to the C:\Documents and Settings\userprofile\DoctorWeb\Quarantine folder if it can't be cured)
* Next, in the Dr.Web CureIt menu on top, click file and choose save report list.
* Save the DrWeb.csv report to your desktop.
* Exit Dr.Web Cureit when done.
* Important! Reboot your computer because it could be possible that files in use will be moved/deleted during reboot.
* After reboot, post the contents of the log from Dr.Web in your next reply. (You can use Notepad to open the DrWeb.cvs report)

Also post a new Hijackthis log please.

Are you now able to install Service Pack 1
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