Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

At Wits End


  • Please log in to reply
7 replies to this topic

#1 Craig Ingle

Craig Ingle

  • Members
  • 29 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Cleveland, ohio
  • Local time:11:40 AM

Posted 19 May 2007 - 10:22 AM

I used to have NAV+system works. The above files either had trouble loading or couldn't be found. So........I uninstalled NSW, NAV. cleaned the comp with all that I could find. Then tried to reinstall NSW. The installation process failed and I now have no AntiVirus on my comp. Please help me to get protected..
Thank in advance,
Craig

Moderator Edit: Moved topic to more appropriate forum. ~ Animal

Edited by Animal, 19 May 2007 - 03:06 PM.


BC AdBot (Login to Remove)

 


#2 Budapest

Budapest

    Bleepin' Cynic


  • Moderator
  • 23,579 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:01:40 AM

Posted 19 May 2007 - 10:27 AM

To remove all remnants of Norton you have to use their special removal tool.

Download and run the Norton Removal Tool
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#3 Nikas

Nikas

  • Members
  • 650 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Singapore
  • Local time:11:40 PM

Posted 19 May 2007 - 10:30 AM

There is a tool by Symantec to remove NAV completely. You may want to try out.

There is also another site which provides some help to user who wants to remove NAV.

You may want to try out nod32 or AVG. This 2 anti-virus, IMO, are better than NAV. (at least not resource hogging) :thumbsup:

Edited by Nikas, 19 May 2007 - 10:32 AM.


#4 Craig Ingle

Craig Ingle
  • Topic Starter

  • Members
  • 29 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Cleveland, ohio
  • Local time:11:40 AM

Posted 19 May 2007 - 10:33 AM

Like I said, I cleaned the comp. I used the removal tool 2-twice and it stilled failed

#5 Craig Ingle

Craig Ingle
  • Topic Starter

  • Members
  • 29 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Cleveland, ohio
  • Local time:11:40 AM

Posted 19 May 2007 - 10:35 AM

I also used AVG to scan but it only found cookies. I will try nod32

#6 Craig Ingle

Craig Ingle
  • Topic Starter

  • Members
  • 29 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Cleveland, ohio
  • Local time:11:40 AM

Posted 19 May 2007 - 01:46 PM

After using NOD32 there are several programs that no longer work, now what??

#7 Budapest

Budapest

    Bleepin' Cynic


  • Moderator
  • 23,579 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:01:40 AM

Posted 20 May 2007 - 01:08 AM

What programs don't work and what error messages are you getting?
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#8 fozzie

fozzie

    aut viam inveniam aut faciam


  • Members
  • 3,516 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Ossendrecht/The Netherlands
  • Local time:04:40 PM

Posted 20 May 2007 - 01:18 AM

Did you run the tool in safe mode? Apparently there are still some registry keys pointing to those files which prooves that the removal tool did not work

Download install and update Ccleaner
Attention : the installation package comes with the Yahoo toolbar
if you do not want that you have to, untick the box accepting it during installation process.


After installing and updating go to options - advanced and tick prompt for registry back ups
Now Start up in safe mode
Do two runs

1) Click on problems and tick all. Click on analyse. At the end you will be prompted for storing a backup.
This will be stored, as a default, in My documents.
2) Click on cleaner click on analyse and accept all files to be removed.

If you do not feel comfortable removing files please post whatever Ccleaner finds to remove and we will advice you




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users