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Internet Pages Scrolling Very Slowly....


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#1 welshphil

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Posted 19 May 2007 - 08:38 AM

Hi there, i've recently upgraded XP Home to XP Pro and since then when I try to scroll down internet pages it goes very slowly in like a 'wave effect' and continues to scroll down after i've stopped touching the keyboard. I hope that makes sense :thumbsup:

Thanks in advance for any replies :flowers:

Phil

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#2 TMacK

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Posted 19 May 2007 - 09:19 AM

Which browser are you using?
Chaos reigns within.
Reflect, repent, and reboot.
Order shall return.

aaaaaaaa a~Suzie Wagner

#3 Nikas

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Posted 19 May 2007 - 09:30 AM

Did you update your video card driver?

#4 welshphil

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Posted 19 May 2007 - 09:31 AM

Sorry, not very pc savvy.....what do you mean by "what browser". Its only been like this since I installed XP Pro......

Thanks for your patience..... :thumbsup:

Nikas....I think so, I chose the upgrade option which was reccomended by the windows intallation......

Edited by welshphil, 19 May 2007 - 09:36 AM.


#5 TMacK

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Posted 19 May 2007 - 09:36 AM

Do you use Internet Explorer or Firefox?
Chaos reigns within.
Reflect, repent, and reboot.
Order shall return.

aaaaaaaa a~Suzie Wagner

#6 Nikas

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Posted 19 May 2007 - 09:41 AM

Nikas....I think so, I chose the upgrade option which was reccomended by the windows intallation......


What did you mean by this?

#7 welshphil

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Posted 19 May 2007 - 09:47 AM

I'm using internet explorer - when I loaded the XP Pro disk it asked me wether I wanted to install or upgrade(recommended). I chose the upgrade option because it said that choosing install could cause some files to be lost.

Thanks...

I'm using internet explorer - when I loaded the XP Pro disk it asked me wether I wanted to install or upgrade(recommended). I chose the upgrade option because it said that choosing install could cause some files to be lost.

Thanks...

#8 Nikas

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Posted 19 May 2007 - 10:04 AM

I understand now.

To check what's your graphic and driver version. Do the following:

Click start > run > type "devmgmt.msc" without the 2 quote.

Device manager should popup and find Display Adapter. Expand it and you will see what is your graphic card. Next double click on your graphic card and you will go to the properties page.

On the properties page, click on the driver tab. You should be able to see all the information listed.

Let me know your graphic card and version.

#9 welshphil

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Posted 19 May 2007 - 10:31 AM

I opened the device manager. there was not a display adapter option and I could not find a reference to the graphics card anywhere :thumbsup:

#10 Nikas

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Posted 19 May 2007 - 10:38 AM

I have updated a picture of device manager and a arrow pointed to the Display Adapter. Hope that the picture can aid you better.

Posted Image

#11 welshphil

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Posted 19 May 2007 - 12:46 PM

Thanks Nikas but I definately dont have that option.... could this be why I have the problem?

#12 Nikas

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Posted 20 May 2007 - 01:20 AM

Seem weird that you don't have a Display Adapter. Are you using Laptop or Desktop? If Laptop, what brand and model?

No matter which one you are using, try either one of the method to see if you are able to see what's your graphic card.

Click start > run > type "dxdiag" without the quote and press enter. A popup will come out then you press yes/ok. Next, there will be a window open, wait for it to load finish then you go to the display tab. You should be able to see the information in there.

If you can't, then try this freeware, PC Wizard. It scans and let you see what is your hardware.

You can download from here. Unzip it to a folder and double click on PC Wizard.exe to open the software.

If you have any problem or question, please ask me.

#13 welshphil

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Posted 21 May 2007 - 09:52 AM

Hi there, I've done as you suggested this is the info its given me ;-

Device Drivers

Name: Main Driver: vga dll
Manufacturer: n/a version: 5.01.2600.0000(english)
Chip type: n/a WHQL Logo'd: yes
DAC type: n/a Mini VDD vga.sys
Approx total memory: n/ a VDD: n/a
Current display mode: 1280 x 800(32 bit)(1Hz) DDI Version: Unknown
Monitor:

NOTES

The system is using the generic video driver. Please install video driver provided by the hardware manufacturer.
DirectDraw test results:All results were successful
Diect 3D functionality not available. You should verify that the driver is a final version from the hardware manufacturer


Should I try to re-install the XP Pro disc?

Thanks very much............

Edited by welshphil, 21 May 2007 - 09:54 AM.


#14 Nikas

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Posted 21 May 2007 - 11:52 AM

Do you or any one of your family members do actually know what is the brand and model of your graphic card?

Is your computer from DELL/HP etc or is it a Do-It-Yourself(DIY) PC?

If it is a DELL/HP PC, then please give me your model number.
If it is a DIY PC, do you still have the receipt when your buy it? Can you see what is the graphic card listed in the invoice?

It seem that your computer is not recognizing your graphic card. Well, that might be cause by outdated version of BIOS, bad connection etc.

Try to tell me as much thing as you know and as much information regarding your computer hardware as possible.

#15 welshphil

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Posted 21 May 2007 - 01:58 PM

My PC is a Fujitsu siemens amilo pro v2055 laptop. The following is listed on the device manager,

laptop
batteries
computer
disk drives
DVD-CD ROM drives
IDA ETA/ATAPI controllers
keyboards
mice and other pointing devices
modems
network adapters
PCMCIA adapters
processers
sound video and game controllers
system devices
universal serial bus controllers

Hope this helps, thanks for your continued help and patience :thumbsup:




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