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Can't load Word Perfect 6.1


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#1 jupiter

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Posted 17 January 2005 - 11:07 AM

I can't load my Word Perfect 6.1. When I click on the icon or load it from Applications, I get the message:

"C:\WINDOWS\SYSTEM32\AUTOEXEC.NT. The system file is not suitable for running MS-DOS and Microsoft windows applications. Choose 'Close' to terminate the application."

and that's as far as I can get. I tried to reinstall from CD, but it won't let me past this same message. I had some malware I just got rid of with the help of your administrators, but now this has cropped up. Any help would be appreciated. If it's of help, I've attached my latest HJT scan.

Logfile of HijackThis v1.99.0
Scan saved at 11:06:05 AM, on 1/17/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\wfxsnt40.exe
C:\Program Files\Prolific Publishing, Inc\PopUp Hitman\PopUp Hitman.exe
C:\Program Files\Microsoft Hardware\Mouse\point32.exe
C:\WINDOWS\system32\devldr32.exe
C:\Program Files\Norton Utilities\NPROTECT.EXE
C:\WINDOWS\system32\P2P Networking\P2P Networking.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Caere\PageKeeper30\system\PKJobs.exe
C:\Program Files\Speed Disk\nopdb.exe
C:\Program Files\Norton Utilities\SYSDOC32.EXE
C:\Program Files\Nikon\NkView5\NkvMon.exe
C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
C:\Program Files\Symantec\WinFax\WFXCTL32.EXE
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\WINDOWS\system32\fxssvc.exe
C:\Program Files\Caere\PageKeeper30\SYSTEM\PKSlapi.exe
C:\Program Files\Caere\PageKeeper30\SYSTEM\PKTOPASS.EXE
C:\Program Files\Symantec\WinFax\WFXMOD32.EXE
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.suscombroadband.com
O4 - HKLM\..\Run: [WinFaxAppPortStarter] wfxsnt40.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [PopUp Hitman] C:\Program Files\Prolific Publishing, Inc\PopUp Hitman\PopUp Hitman.exe
O4 - HKLM\..\Run: [POINTER] point32.exe
O4 - HKLM\..\Run: [hpppta] C:\Program Files\Hewlett-Packard\HP PrecisionScan\PrecisionScan Pro\hpppta.exe /ICON
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [EPSON Stylus Photo R300 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2F1.EXE /P30 "EPSON Stylus Photo R300 Series" /O6 "USB002" /M "Stylus Photo R300"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [P2P Networking] C:\WINDOWS\system32\P2P Networking\P2P Networking.exe /AUTOSTART
O4 - HKCU\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /0
O4 - Global Startup: PopUp Hitman.lnk = C:\Program Files\Forward Design\PopUp Hitman\PopUp Hitman.exe
O4 - Global Startup: PageKeeper Jobs.lnk = C:\Program Files\Caere\PageKeeper30\system\PKJobs.exe
O4 - Global Startup: Norton System Doctor.lnk = C:\Program Files\Norton Utilities\SYSDOC32.EXE
O4 - Global Startup: NkvMon.exe.lnk = C:\Program Files\Nikon\NkView5\NkvMon.exe
O4 - Global Startup: InterVideo WinCinema Manager.lnk = C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
O4 - Global Startup: Controller.LNK = C:\Program Files\Symantec\WinFax\WFXCTL32.EXE
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061...all/xscan53.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/ac...ta/SymAData.cab
O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - https://www-secure.symantec.com/techsupp/ac.../ActiveData.cab
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/iss-loc/...367/mcfscan.cab
O23 - Service: Symantec Password Validation - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Norton Unerase Protection - Symantec Corporation - C:\Program Files\Norton Utilities\NPROTECT.EXE
O23 - Service: NVIDIA Driver Helper Service - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\Program Files\Speed Disk\nopdb.exe

Thanks for your concern.

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#2 ddeerrff

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Posted 17 January 2005 - 11:45 AM

Download and install 16bit_fix.exe from http://www2.whidbey.net/djdenham/16bit_fix.htm. That should take care of your immediate problem.


As for the HJT log...

P2P Networking is a totally useless Kazaa (or other file sharing program) add-on, and it's been reported to be responsible for serious system slowdowns. You can unistall this program from Add\Remove Programs.

Other than that, the log looks clean.
Derfram
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#3 jupiter

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Posted 18 January 2005 - 01:44 PM

Hi, Ddeerrff. Thanks for the help. The install worked like a charm and now I'm able to use Word Perfect again. Also, thanks for checking my HJT scan and the suggestion concerning the P2P Networking program. I have wondered for some time if that was really necessary to keep and if it had any bearing on the performance of my PC.

#4 ddeerrff

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Posted 18 January 2005 - 02:43 PM

Glad I could be of help.
Derfram
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#5 cwn

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Posted 16 July 2005 - 04:14 PM

I thought the 16 bit fix would also solve my problem with windows xp, which is similar as I try to run wordperfect 6.1, a similar message as mentioned comes up and , tried the 16bit fix but then "cannot find shell.dll message comes up. Any and all help would be appreciated for a new member. thanks in advance




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