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Dll C:\windows\system32\sfc.dll Is Not A Valid Windows


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#1 Stepherz804

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Posted 18 May 2007 - 02:00 PM

I have been having computer problems with almost every part of my computer for a while now but it got worse after this error popped up. My printers messed up, my colors messed up and theres this error too. I figured Id tackle the worst first. We had a tornado a few months ago and it burned my computer. We had to take it to get it fixed twice. At some point my printer stopped working and wont reinstall and my color was messed up before that but a couple weeks after the last fix it by the computer guys I got the error. It pops up when I restart the computer about 5 times and when I look at some things it pops up then too. I researched it and came across HijackThis. Im too worried Im gonna mess my computer up further to try and decode it myself. I appreciate any help you can give me and I thank you for your time.

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~Stephanie~

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#2 OldTimer

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Posted 21 May 2007 - 04:53 PM

Hello Stepherz804 and welcome to the BC HijackThis forum. I don't see any signs of viruses or malware in the log. It is clean.

The sfc.dll is a Windows operating system file. If the system is not recognizing it as a valid Windows file then it is more than likely corrupt. It can become corrupted because the operating system itself is corrupt or because the hardware was damaged when it got "burned" (I am assuming that this means it got hit by lightning).

To see if it is the operating system the Windows XP Home and Professional forum can assist with performing a repair install. This should replace any damaged files and bring the operating system back into a stable state. If that doesn't work then more than likely some of the hardware was also damaged. This could include the motherboard, the hard drive or any of the electronic components inside the computer. These are harder to find and diagnose. The Hardware forum would be best suited to dealing with that.

Depending on what damage was done and what the repair personnel did to fix the issues, continuing problems might signal that there are still damaged components in the system. It would be prudent to backup any important information while it is still possible.

Try the 2 forums above and let the techs in those forums check out the operating system and the hardware. Let them know that you have already been to this forum and that no malware was found.

Cheers.

OT
I do not respond to PM's requesting help. That's what the forums are here for. Please use them so that others may benefit from your questions and the responses you receive.
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#3 Stepherz804

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Posted 21 May 2007 - 06:17 PM

Thank you very much. I greatly appreciate it. And yes I meant it got hit by lightning.
~Stephanie~

#4 OldTimer

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Posted 22 May 2007 - 05:04 AM

You are welcome Stepherz804. I'm sorry we couldn't have better news.

I will now close this topic. If you have any new malware related questions or issues in the future please start a new topic.

Cheers.

OT
I do not respond to PM's requesting help. That's what the forums are here for. Please use them so that others may benefit from your questions and the responses you receive.
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