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Trojan.pandex!inf


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#1 leelamohanreddy

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Posted 18 May 2007 - 12:48 PM

When ever i start/refresh or opens a page then this popup comes

Trojan.Pandex!inf

Virus name: Trojan.Pandex!inf
File: C:\WINDOWS\system32\winlogon.exe
Location: C:\WINDOWS\system32
Computer: EXTRA5
User: leela
Action taken: Clean failed : Quarantine failed : Access denied

How to get rid of this ???
Please Help

Moderator Edit: Moved topic to more appropriate forum. ~ Animal

Edited by Animal, 18 May 2007 - 12:58 PM.


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#2 daffsbro

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Posted 18 May 2007 - 12:49 PM

What Anti-Virus Program do you have installed?

#3 daffsbro

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Posted 18 May 2007 - 12:52 PM

HOW TO REMOVE Trojan.Pandex!inf :

1. Make another System Restore.

2. Download AVG Personal Edition and save it to a desired location on your Hard Drive. You can find it on Download.com

3. After downloading, browse where the file was saved and double click to install it.

4. After installation, connect to internet and download all necessary updates.

5. Reboot your computer in SafeMode
6. Run AVG and do a full scan of your computer. Delete all infected files.

7. In order to make sure that the threat is completely eliminated from your computer, carry out a full scan of your computer using AntiVirus and Antispyware Software. Another way to delete the virus using various Antivirus Program without the need to install can be done with Online Virus Scanner.

You can try this with the anti-virus program you have now if it does not work then install AVG

Edited by daffsbro, 18 May 2007 - 06:06 PM.


#4 quietman7

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Posted 18 May 2007 - 03:24 PM

Disabling System Restore as the first step is not advisable. Doing so has some risk associated with it since that feature does not always work as intended. Further, there is always a possibility of something going wrong during the malware removal process and you end up with more problems. Without a restore point to fall back on, your then stuck with a limited means of restoring your system such as a Repair Install or Reformat. Although System Restore is not 100% guaranteed to work all the time, at least it gives you another option. When the system is clean, then you can create a new Restore Point and purge the old ones to prevent accidental re-infection.

Please read and follow all instructions in the pinned topic titled "Preparation Guide For Use Before Posting A Hijackthis Log". You may have performed some of these steps already. If you can't perform a step, then skip and continue with the next. In step #9 there are instructions for downloading HijackThis and creating a log. (This is a self-extracting version which will automatically install HJT in the proper location.) Do not post a log using the Beta version by Trend Micro as there have been reported problems and it is not being used by the HJT Team.

When you have done that, post your log in the HijackThis Logs and Analysis Forum, NOT here, for assistance by the HJT Team Experts. A member of the Team will walk you through, step by step, on how to clean your computer. If you post your log back in this thread, the response from the HJT Team will be delayed because your post will have to be moved. This means it will fall in line behind any others posted that same day.

Start a new topic, give it a relevant title and post your log along with a brief description of your problem, a summary of any anti-malware tools you have used and a summary of any steps that you have performed on your own. Please include the top portion of the HijackThis log that lists version information. An expert will analyze your log and reply with instructions advising you what to fix.

Please be patient. It may take a while to get a response because the HJT Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

If after 5 days you still have received no response, then post a link to your HJT log in the thread titled "Haven't Had A Reply In Five Days?".

After posting a log you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc.) unless advised by a HJT Team member. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make may cause confusion for the member assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.
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#5 leelamohanreddy

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Posted 22 May 2007 - 11:08 AM

How to make system restore?

Pl advise




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