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The Old Auto-shut Down Notices


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#1 Twlight

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Posted 17 May 2007 - 10:20 PM

Alright, I recently had our old family computer's harddrive crash, and I reformatted the whole thing, and reinstalled a fresh copy of Windows XP. It then got infected with the "System Registry Cleaner" infection. I got rid of that with SpyBot on one account, but then I started getting prompts about a terminated RPC call, as well as the classic messages saying that "Windows Explorer has encountered a major error, and needs to close, send report? . . .". The startbar, task bar, system tray and clock would fail to load as well.

That happened on two of the three user accounts, while the third account did it once, and now appears to be running normally. I'm running HijackThis on that account right now, but I figured I'd ask here if anyone had encountered the same problem.

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#2 quietman7

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Posted 17 May 2007 - 11:02 PM

You should follow the instuctions for using smitfraudfix in that self-help guide. Unfortunately Spybot will not find/remove all the related files.

If that doesn't help then please read and follow all instructions in the pinned topic titled "Preparation Guide For Use Before Posting A Hijackthis Log". You may have performed some of these steps already. If you can't perform a step, then skip and continue with the next.

When you have done that, post your log in the HijackThis Logs and Analysis Forum, NOT here, for assistance by the HJT Team Experts. A member of the Team will walk you through, step by step, on how to clean your computer. If you post your log back in this thread, the response from the HJT Team will be delayed because your post will have to be moved. This means it will fall in line behind any others posted that same day.

Start a new topic, give it a relevant title and post your log along with a brief description of your problem, a summary of any anti-malware tools you have used and a summary of any steps that you have performed on your own. Please include the top portion of the HijackThis log that lists version information. An expert will analyze your log and reply with instructions advising you what to fix.

Please be patient. It may take a while to get a response because the HJT Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

If after 5 days you still have received no response, then post a link to your HJT log in the thread titled "Haven't Had A Reply In Five Days?".

After posting a log you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc.) unless advised by a HJT Team member. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make may cause confusion for the member assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.
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