See the self-help guide How to remove Brave Sentry
Since you cannot use your Internet, you are going to need access to another computer (family member, friend, etc) with an Internet connection. Print out the instructions provided in the self-help guide above, download smitfraudfix to a usb stick, transfer it to your computer and run it in normal mode if you cannot use safe mode.
Download and save RogueRemover
to your usb stick, transfer it and double-click to run if your still having problems after running smitfraudfix.
- Double-click on rr-free-setup.exe to install in C:\Program Files\RogueRemover.
- During the installation an icon will automatically be created on your Desktop.
- Double-click on the RogueRemover icon to launch the program.
- Select "Scan" and the program will walk you through the remaining steps.
While your at it download and save HijackThis 1.99.1
to your usb stick. This is a self-extracting version which will automatically install HJT in the proper location if we need to use it. DO NOT fix anything with this tool unless advised. We are downloading this tool in case you need to use it later.